TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good service but pricey. cost a little bit much but it really does make it easy.
Date published: 2023-04-07
Rated 1 out of 5 by from So Many Hidden Fees Started free, then Premier charges you for Federal and then charges separate for state. Okay got it, now to pay, if you take from your return, there is a silent 40 dollar charge that isnt specified
Date published: 2023-04-07
Rated 1 out of 5 by from Deluxe No Longer Offers State Return Dissatisfied with TurboTax taking away the free state return from the Deluxe addition and feel it is just another way for them to get a little bit more money from customers.
Date published: 2023-04-07
Rated 5 out of 5 by from Very unhappy with the additional fee. Very unhappy with the additional 25.00 fee for state filing. I have used Turbo Tax for over 15 years and next year I will move to HR Block.
Date published: 2023-04-07
Rated 4 out of 5 by from It does the job It does a great job of doing the basics. I wish they would give more detail and instructions on how to calculate capital gains or more guidance in general for Rental Properties sold. More detail in calculating this would be great.
Date published: 2023-04-07
Rated 4 out of 5 by from TAX IT WAS A LOT EASIER THAN I EXPECTED. I DID HAVE A FEW ISSUES WHICH WAS PROBABLY ME .
Date published: 2023-04-07
Rated 4 out of 5 by from TT is fast and easy to handle I would and have always recommend TT to my friends
Date published: 2023-04-07
Rated 5 out of 5 by from Filling out and filing was fast and easy I had all my information ready to enter and the system just walked me through every little detail perfectly - had no trouble entering the data - the system even rechecked a few items - just to be sure - fantastic!
Date published: 2023-04-07
Rated 5 out of 5 by from Yes!! !Turbo Tax is Awesome!!! Easy to use, easy to follow. I am (we are) not tax literate at all!!! so this software was the best for us. Much easier than those we have used in years past. Thanks !!!
Date published: 2023-04-07
Rated 2 out of 5 by from SEMI FAIR I NEEDED TO TALK TO AN EXPERT I NEVER HAD ANYONE CALL ME BACK AT ALL./ LAST YEAR, I HAD MORE LUCK FOR $ 65 DLLS
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4051
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from good service but pricey. cost a little bit much but it really does make it easy.
Date published: 2023-04-07
Rated 1 out of 5 by from So Many Hidden Fees Started free, then Premier charges you for Federal and then charges separate for state. Okay got it, now to pay, if you take from your return, there is a silent 40 dollar charge that isnt specified
Date published: 2023-04-07
Rated 1 out of 5 by from Deluxe No Longer Offers State Return Dissatisfied with TurboTax taking away the free state return from the Deluxe addition and feel it is just another way for them to get a little bit more money from customers.
Date published: 2023-04-07
Rated 5 out of 5 by from Very unhappy with the additional fee. Very unhappy with the additional 25.00 fee for state filing. I have used Turbo Tax for over 15 years and next year I will move to HR Block.
Date published: 2023-04-07
Rated 4 out of 5 by from It does the job It does a great job of doing the basics. I wish they would give more detail and instructions on how to calculate capital gains or more guidance in general for Rental Properties sold. More detail in calculating this would be great.
Date published: 2023-04-07
Rated 4 out of 5 by from TAX IT WAS A LOT EASIER THAN I EXPECTED. I DID HAVE A FEW ISSUES WHICH WAS PROBABLY ME .
Date published: 2023-04-07
Rated 4 out of 5 by from TT is fast and easy to handle I would and have always recommend TT to my friends
Date published: 2023-04-07
Rated 5 out of 5 by from Filling out and filing was fast and easy I had all my information ready to enter and the system just walked me through every little detail perfectly - had no trouble entering the data - the system even rechecked a few items - just to be sure - fantastic!
Date published: 2023-04-07
Rated 5 out of 5 by from Yes!! !Turbo Tax is Awesome!!! Easy to use, easy to follow. I am (we are) not tax literate at all!!! so this software was the best for us. Much easier than those we have used in years past. Thanks !!!
Date published: 2023-04-07
Rated 2 out of 5 by from SEMI FAIR I NEEDED TO TALK TO AN EXPERT I NEVER HAD ANYONE CALL ME BACK AT ALL./ LAST YEAR, I HAD MORE LUCK FOR $ 65 DLLS
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4051