TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Yes!! !Turbo Tax is Awesome!!! Easy to use, easy to follow. I am (we are) not tax literate at all!!! so this software was the best for us. Much easier than those we have used in years past. Thanks !!!
Date published: 2023-04-07
Rated 2 out of 5 by from SEMI FAIR I NEEDED TO TALK TO AN EXPERT I NEVER HAD ANYONE CALL ME BACK AT ALL./ LAST YEAR, I HAD MORE LUCK FOR $ 65 DLLS
Date published: 2023-04-07
Rated 3 out of 5 by from NO help for Product issues w/o Live Online While I was able to make my way through Federal and State without much issue, as soon as I had a product issue there was no support because I didn't buy the Premium Live Tax Advice. I needed NO tax advice. The product had no location to input a School District Tax Withheld amount so it wanted to calculate penalties, next year's tax pre-pay and other options. I ended up having to select to extend the school district filing and not include school district filing with the State filing in order to get past the error. Now I have to manually find download and file School tax which I paid for. Getting support when there is prouct issues should not require Live Upgraded services.
Date published: 2023-04-07
Rated 5 out of 5 by from Love It Used it for the past 4 years. Even with multiple state W-2s. Very easy and user friendly!
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax works for me I wish they would have said something like, "If you used us last year, use last year's information." This would have saved me so much time and headache!
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax was informative and easy to use Turbo tax was very informative and easy to use! I will be using Turbo tax again.
Date published: 2023-04-07
Rated 1 out of 5 by from Can't file state taxes through mail Must pay extra Over easy to set up. But at the end, it does not give you the option to file state taxes through mail and can only file electronically and pay and extra $25 to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax is awesome! Was able to do it under my own convenience and schedule. Also able to speak with a professional expert who answer all of my questions.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is amazing!! Using turbo tax for my 3rd year and I’m still very pleased! Very simple and easy to file all by yourself! I’ll always file with turbo it’s always my go to!
Date published: 2023-04-07
Rated 5 out of 5 by from Cool nice and easy to use, clean and neat to use, should use more
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4049
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Yes!! !Turbo Tax is Awesome!!! Easy to use, easy to follow. I am (we are) not tax literate at all!!! so this software was the best for us. Much easier than those we have used in years past. Thanks !!!
Date published: 2023-04-07
Rated 2 out of 5 by from SEMI FAIR I NEEDED TO TALK TO AN EXPERT I NEVER HAD ANYONE CALL ME BACK AT ALL./ LAST YEAR, I HAD MORE LUCK FOR $ 65 DLLS
Date published: 2023-04-07
Rated 3 out of 5 by from NO help for Product issues w/o Live Online While I was able to make my way through Federal and State without much issue, as soon as I had a product issue there was no support because I didn't buy the Premium Live Tax Advice. I needed NO tax advice. The product had no location to input a School District Tax Withheld amount so it wanted to calculate penalties, next year's tax pre-pay and other options. I ended up having to select to extend the school district filing and not include school district filing with the State filing in order to get past the error. Now I have to manually find download and file School tax which I paid for. Getting support when there is prouct issues should not require Live Upgraded services.
Date published: 2023-04-07
Rated 5 out of 5 by from Love It Used it for the past 4 years. Even with multiple state W-2s. Very easy and user friendly!
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo tax works for me I wish they would have said something like, "If you used us last year, use last year's information." This would have saved me so much time and headache!
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax was informative and easy to use Turbo tax was very informative and easy to use! I will be using Turbo tax again.
Date published: 2023-04-07
Rated 1 out of 5 by from Can't file state taxes through mail Must pay extra Over easy to set up. But at the end, it does not give you the option to file state taxes through mail and can only file electronically and pay and extra $25 to do so.
Date published: 2023-04-07
Rated 5 out of 5 by from turbo tax is awesome! Was able to do it under my own convenience and schedule. Also able to speak with a professional expert who answer all of my questions.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is amazing!! Using turbo tax for my 3rd year and I’m still very pleased! Very simple and easy to file all by yourself! I’ll always file with turbo it’s always my go to!
Date published: 2023-04-07
Rated 5 out of 5 by from Cool nice and easy to use, clean and neat to use, should use more
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4049