TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Love this New System This was so easy to follow and I love the questions they ask to make sure I am getting the most out of deductions.
Date published: 2023-04-07
Rated 5 out of 5 by from Great! Needed help from a live person who gave me all of my options and explained, very well, the reasons my taxes were the amount that they were.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Although I took 5 hours and some change it was well worth it I'm thankful for the tools thank you
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax 2022 I would like to have an easy way to exclude line items from form 8949 that only have to be reported on Schedule D.
Date published: 2023-04-07
Rated 1 out of 5 by from Very bad experience this year...and last. I feel that this software took me all the way to the end of filing my taxes before telling me that the fees are substantially higher this year and then when it come time to pay the system refused to accept any credit cards forcing me to pay the extra $40 to deduct the amount from the refund. I was on the phone with customer service for over an hour trying to get it to work using other browsers and other computers and in the end I had to pay the $40 if I wanted it filed at all. I feel that this was intentional. I've used Turbo Tax for more than 20 years now and I had a bad experience last year as well. This will be my last time using this service. My total fees were $217. Not quite the $69 advertised on TV.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is a great tool for taxpayers. The Turbo Tax tool is user-friendly. I really enjoyed the Expert advisement feature throughout the process. Whenever, I had a question or simply needed clarification. They were available.
Date published: 2023-04-07
Rated 5 out of 5 by from Simple to Do Quick and easy data entry. I trust the questions that lead me through the process.
Date published: 2023-04-07
Rated 4 out of 5 by from nice tool easy to go thru after you look at it as a whole. state input from federal is a great time saver
Date published: 2023-04-07
Rated 2 out of 5 by from Too Expensive now, too much old data included I probably have used it one time too many. I think the price doubled from last year for the same returns. Military Discount is not possible apparently. It keeps my old cars which I don't even own any longer and gets hung up on business use of these cars. Just not a good experience any longer.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Home and Business solid tax program As always very good tax program that is clear detailed and acurate
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4046
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love this New System This was so easy to follow and I love the questions they ask to make sure I am getting the most out of deductions.
Date published: 2023-04-07
Rated 5 out of 5 by from Great! Needed help from a live person who gave me all of my options and explained, very well, the reasons my taxes were the amount that they were.
Date published: 2023-04-07
Rated 3 out of 5 by from Turbo Although I took 5 hours and some change it was well worth it I'm thankful for the tools thank you
Date published: 2023-04-07
Rated 3 out of 5 by from TurboTax 2022 I would like to have an easy way to exclude line items from form 8949 that only have to be reported on Schedule D.
Date published: 2023-04-07
Rated 1 out of 5 by from Very bad experience this year...and last. I feel that this software took me all the way to the end of filing my taxes before telling me that the fees are substantially higher this year and then when it come time to pay the system refused to accept any credit cards forcing me to pay the extra $40 to deduct the amount from the refund. I was on the phone with customer service for over an hour trying to get it to work using other browsers and other computers and in the end I had to pay the $40 if I wanted it filed at all. I feel that this was intentional. I've used Turbo Tax for more than 20 years now and I had a bad experience last year as well. This will be my last time using this service. My total fees were $217. Not quite the $69 advertised on TV.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is a great tool for taxpayers. The Turbo Tax tool is user-friendly. I really enjoyed the Expert advisement feature throughout the process. Whenever, I had a question or simply needed clarification. They were available.
Date published: 2023-04-07
Rated 5 out of 5 by from Simple to Do Quick and easy data entry. I trust the questions that lead me through the process.
Date published: 2023-04-07
Rated 4 out of 5 by from nice tool easy to go thru after you look at it as a whole. state input from federal is a great time saver
Date published: 2023-04-07
Rated 2 out of 5 by from Too Expensive now, too much old data included I probably have used it one time too many. I think the price doubled from last year for the same returns. Military Discount is not possible apparently. It keeps my old cars which I don't even own any longer and gets hung up on business use of these cars. Just not a good experience any longer.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax Home and Business solid tax program As always very good tax program that is clear detailed and acurate
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4046