TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Georgina Loves Esteven from
Love this New System
This was so easy to follow and I love the questions they ask to make sure I am getting the most out of deductions.
Date published: 2023-04-07
Rated 5 out of 5 by
WKWinIndy from
Great!
Needed help from a live person who gave me all of my options and explained, very well, the reasons my taxes were the amount that they were.
Date published: 2023-04-07
Rated 3 out of 5 by
Katerra from
Turbo
Although I took 5 hours and some change it was well worth it I'm thankful for the tools thank you
Date published: 2023-04-07
Rated 3 out of 5 by
First year user from
TurboTax 2022
I would like to have an easy way to exclude line items from form 8949 that only have to be reported on Schedule D.
Date published: 2023-04-07
Rated 1 out of 5 by
Ty Bosworth from
Very bad experience this year...and last.
I feel that this software took me all the way to the end of filing my taxes before telling me that the fees are substantially higher this year and then when it come time to pay the system refused to accept any credit cards forcing me to pay the extra $40 to deduct the amount from the refund. I was on the phone with customer service for over an hour trying to get it to work using other browsers and other computers and in the end I had to pay the $40 if I wanted it filed at all. I feel that this was intentional. I've used Turbo Tax for more than 20 years now and I had a bad experience last year as well. This will be my last time using this service. My total fees were $217. Not quite the $69 advertised on TV.
Date published: 2023-04-07
Rated 5 out of 5 by
Irene67 from
Turbo Tax is a great tool for taxpayers.
The Turbo Tax tool is user-friendly. I really enjoyed the Expert advisement feature throughout the process. Whenever, I had a question or simply needed clarification. They were available.
Date published: 2023-04-07
Rated 5 out of 5 by
RonaldY_470 from
Simple to Do
Quick and easy data entry. I trust the questions that lead me through the process.
Date published: 2023-04-07
Rated 4 out of 5 by
MTHD428 from
nice tool
easy to go thru after you look at it as a whole. state input from federal is a great time saver
Date published: 2023-04-07
Rated 2 out of 5 by
stipejl from
Too Expensive now, too much old data included
I probably have used it one time too many. I think the price doubled from last year for the same returns. Military Discount is not possible apparently. It keeps my old cars which I don't even own any longer and gets hung up on business use of these cars. Just not a good experience any longer.
Date published: 2023-04-07
Rated 5 out of 5 by
rnc006 from
Turbo Tax Home and Business solid tax program
As always very good tax program that is clear detailed and acurate
All TurboTax® Offerings Reviews - Page 4046
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Georgina Loves Esteven from
Love this New System
This was so easy to follow and I love the questions they ask to make sure I am getting the most out of deductions.
Date published: 2023-04-07
Rated 5 out of 5 by
WKWinIndy from
Great!
Needed help from a live person who gave me all of my options and explained, very well, the reasons my taxes were the amount that they were.
Date published: 2023-04-07
Rated 3 out of 5 by
Katerra from
Turbo
Although I took 5 hours and some change it was well worth it I'm thankful for the tools thank you
Date published: 2023-04-07
Rated 3 out of 5 by
First year user from
TurboTax 2022
I would like to have an easy way to exclude line items from form 8949 that only have to be reported on Schedule D.
Date published: 2023-04-07
Rated 1 out of 5 by
Ty Bosworth from
Very bad experience this year...and last.
I feel that this software took me all the way to the end of filing my taxes before telling me that the fees are substantially higher this year and then when it come time to pay the system refused to accept any credit cards forcing me to pay the extra $40 to deduct the amount from the refund. I was on the phone with customer service for over an hour trying to get it to work using other browsers and other computers and in the end I had to pay the $40 if I wanted it filed at all. I feel that this was intentional. I've used Turbo Tax for more than 20 years now and I had a bad experience last year as well. This will be my last time using this service. My total fees were $217. Not quite the $69 advertised on TV.
Date published: 2023-04-07
Rated 5 out of 5 by
Irene67 from
Turbo Tax is a great tool for taxpayers.
The Turbo Tax tool is user-friendly. I really enjoyed the Expert advisement feature throughout the process. Whenever, I had a question or simply needed clarification. They were available.
Date published: 2023-04-07
Rated 5 out of 5 by
RonaldY_470 from
Simple to Do
Quick and easy data entry. I trust the questions that lead me through the process.
Date published: 2023-04-07
Rated 4 out of 5 by
MTHD428 from
nice tool
easy to go thru after you look at it as a whole. state input from federal is a great time saver
Date published: 2023-04-07
Rated 2 out of 5 by
stipejl from
Too Expensive now, too much old data included
I probably have used it one time too many. I think the price doubled from last year for the same returns. Military Discount is not possible apparently. It keeps my old cars which I don't even own any longer and gets hung up on business use of these cars. Just not a good experience any longer.
Date published: 2023-04-07
Rated 5 out of 5 by
rnc006 from
Turbo Tax Home and Business solid tax program
As always very good tax program that is clear detailed and acurate
All TurboTax® Offerings Reviews - Page 4046
Date published: 2023-04-07