TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from easy turbo it was clear and easy to understand directions from the app, I got the premier package and it turns helpful.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Peasy Tax is Breezy Wow. Such grace. Such smooth service. Even when I was confused on 5 things I could connect to a specialist in <10 minutes during tax season. Use this service. You will like.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience The website was easy to navigate and when a problem came up i was notified right away
Date published: 2022-03-18
Rated 4 out of 5 by from Forced me to upgrade Last year I used Premier. But, this year they changed the 401k contribution enter screen and made me upgrade. But, everything else was good. I am just bummed it cost me an extra $25, when I did not have to upgrade last year.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Easy to use for both Federal and State. I greatly recommend it.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax makes it simple! Easy step thru questions, makes this time of the year less stressful
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax Live I requested TurboTax Live before the date it was free nd my tax expert took so long to file that it exceeded the date and had to pay $398 from my own return when it should have been free.
Date published: 2022-03-18
Rated 5 out of 5 by from Shauna at Turbo Tax is 100% helpfu! Shauna was the best tax help I have experienced there was never an issue and we had 100% communication at all times!
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo was a little challenging this year Have difficulty getting my renter's refund. I completed my property tax (Renter's) by hand...no problem. Turbo tax indicated that I was not entitled to a rental refund. I mumbled "What?" My income was less than $20,000
Date published: 2022-03-18
Rated 5 out of 5 by from My tax professionals were great! Thanks guys! I had been dreading this experience for MONTHS but my tax people made it super easy and not scary at all! Thanks Joni and Michelle!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4042
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from easy turbo it was clear and easy to understand directions from the app, I got the premier package and it turns helpful.
Date published: 2022-03-18
Rated 5 out of 5 by from Easy Peasy Tax is Breezy Wow. Such grace. Such smooth service. Even when I was confused on 5 things I could connect to a specialist in <10 minutes during tax season. Use this service. You will like.
Date published: 2022-03-18
Rated 5 out of 5 by from Great experience The website was easy to navigate and when a problem came up i was notified right away
Date published: 2022-03-18
Rated 4 out of 5 by from Forced me to upgrade Last year I used Premier. But, this year they changed the 401k contribution enter screen and made me upgrade. But, everything else was good. I am just bummed it cost me an extra $25, when I did not have to upgrade last year.
Date published: 2022-03-18
Rated 5 out of 5 by from Great Easy to use for both Federal and State. I greatly recommend it.
Date published: 2022-03-18
Rated 5 out of 5 by from Turbotax makes it simple! Easy step thru questions, makes this time of the year less stressful
Date published: 2022-03-18
Rated 3 out of 5 by from TurboTax Live I requested TurboTax Live before the date it was free nd my tax expert took so long to file that it exceeded the date and had to pay $398 from my own return when it should have been free.
Date published: 2022-03-18
Rated 5 out of 5 by from Shauna at Turbo Tax is 100% helpfu! Shauna was the best tax help I have experienced there was never an issue and we had 100% communication at all times!
Date published: 2022-03-18
Rated 4 out of 5 by from Turbo was a little challenging this year Have difficulty getting my renter's refund. I completed my property tax (Renter's) by hand...no problem. Turbo tax indicated that I was not entitled to a rental refund. I mumbled "What?" My income was less than $20,000
Date published: 2022-03-18
Rated 5 out of 5 by from My tax professionals were great! Thanks guys! I had been dreading this experience for MONTHS but my tax people made it super easy and not scary at all! Thanks Joni and Michelle!
Date published: 2022-03-18
All TurboTax® Offerings Reviews - Page 4042