TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281681 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Just OK It's so complicated to find anything you need to go back to and change. After a long call with a "specialist". He gave me the wrong information. I finally figured it out myself after a couple of hours. TT used to work better. But it's not terrible I suppose - just really bad if you are stuck and have a question. The answers it shoots out at you are a joke.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Peasy Another quick and easy filing with TurboTax! Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from 10/10 Always easy to use, gets me the refund I'm expecting if not more.
Date published: 2021-04-16
Rated 5 out of 5 by from SUPER EASY STEP BY STEP! I've been using Turbo Tax for the last 4 years and I absolutely love how simple they make everything! I thought for sure we would have to have a professional complete our taxes this year because my husband had Stocks, Investments, and Crypto to file. We easily entered everything and any questions were answered quickly in the search box! 10/10 would (and will) use again!
Date published: 2021-04-16
Rated 1 out of 5 by from Not very kind It should help every level of business owners. The software including all prompts need to use more plain descriptions. I am helping many people.
Date published: 2021-04-16
Rated 5 out of 5 by from Wonderful for Retirees Turbo Tax progresses in a way that gives me confidence that I am entering everything necessary in each category. When I realize I made an incorrect entry earlier on the form or found another item that should have been entered, it allows me to easily to go back and then it adjusts all the necessary calculations. When I see I am already eligible to have my tax payments returned, I stop entering deductions. What a time saver!
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax is truly awesome I've used Turbo Tax for at least 10 years and have no problems.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax Makes Tax Season Easy! Using TurboTax was a life saver. Saved me a lot of time and erased all the stress that comes with doing taxes. Choosing to do my taxes with TurboTax is honestly the best decision I make each and every year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax made filing easy! This is my first time using Turbo Tax. Thank you for making my filing easy.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple to use First time filer. It couldn't have been easier. Glad the service is available for free.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 4040
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Just OK It's so complicated to find anything you need to go back to and change. After a long call with a "specialist". He gave me the wrong information. I finally figured it out myself after a couple of hours. TT used to work better. But it's not terrible I suppose - just really bad if you are stuck and have a question. The answers it shoots out at you are a joke.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy Peasy Another quick and easy filing with TurboTax! Thank you!
Date published: 2021-04-16
Rated 5 out of 5 by from 10/10 Always easy to use, gets me the refund I'm expecting if not more.
Date published: 2021-04-16
Rated 5 out of 5 by from SUPER EASY STEP BY STEP! I've been using Turbo Tax for the last 4 years and I absolutely love how simple they make everything! I thought for sure we would have to have a professional complete our taxes this year because my husband had Stocks, Investments, and Crypto to file. We easily entered everything and any questions were answered quickly in the search box! 10/10 would (and will) use again!
Date published: 2021-04-16
Rated 1 out of 5 by from Not very kind It should help every level of business owners. The software including all prompts need to use more plain descriptions. I am helping many people.
Date published: 2021-04-16
Rated 5 out of 5 by from Wonderful for Retirees Turbo Tax progresses in a way that gives me confidence that I am entering everything necessary in each category. When I realize I made an incorrect entry earlier on the form or found another item that should have been entered, it allows me to easily to go back and then it adjusts all the necessary calculations. When I see I am already eligible to have my tax payments returned, I stop entering deductions. What a time saver!
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax is truly awesome I've used Turbo Tax for at least 10 years and have no problems.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax Makes Tax Season Easy! Using TurboTax was a life saver. Saved me a lot of time and erased all the stress that comes with doing taxes. Choosing to do my taxes with TurboTax is honestly the best decision I make each and every year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax made filing easy! This is my first time using Turbo Tax. Thank you for making my filing easy.
Date published: 2021-04-16
Rated 5 out of 5 by from Simple to use First time filer. It couldn't have been easier. Glad the service is available for free.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 4040