TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Turbo tax online works better than the desktop ver This year I bought the Turbo Tax from Costco and I found it's very difficult to use. The way it walks me through questions are not as easy as the online version (I used 3 years in a row for online). Turn out, with the online version I get $2K more than the desktop. So I have to go back step by step and compare with the online version to find missing steps. Very disappointing!
Date published: 2023-04-09
Rated 3 out of 5 by from For first Timer If you filling first time with CD download you will not get any Online customer support or Chat Support unless you pay extra.
Date published: 2023-04-09
Rated 5 out of 5 by from first time user very simple and easy to use. it took me about 15 minutes
Date published: 2023-04-09
Rated 5 out of 5 by from Taxes aren't fun but Turbo Tax eases the pain We've used Turbo Tax for several years. It's very convenient to have our returns stored and accessible electronically. It's also a great resource to ask specific questions and get clear answers. We also appreciate the encouragement along the way!
Date published: 2023-04-09
Rated 5 out of 5 by from love it very fast and simple to use! I would definitely recommend using this app to anyone who is a first timer.
Date published: 2023-04-09
Rated 1 out of 5 by from na still charge us for the free version and I just do not understand why.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great Tax time is always frustrating but Turbo Tax takes the pain out of it. A little pricy but works
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax Premium is an excellent choice for users. TurboTax Premium is an excellent choice for users who need advanced features to manage their tax returns. The app is designed to provide a seamless experience for users, allowing them to navigate through complex tax situations easily. One of the best features of TurboTax Premium is its ability to import data from various sources, including financial institutions and employers, making the tax filing process much more manageable.
Date published: 2023-04-09
Rated 2 out of 5 by from not good Not user friendly. Took a few tries to get it to work correctly. I almost overpaid by a significant amount.
Date published: 2023-04-09
Rated 5 out of 5 by from Absolutely user friendly! Would recommend to all friends & family. Reliable software and user friendly.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4035
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo tax online works better than the desktop ver This year I bought the Turbo Tax from Costco and I found it's very difficult to use. The way it walks me through questions are not as easy as the online version (I used 3 years in a row for online). Turn out, with the online version I get $2K more than the desktop. So I have to go back step by step and compare with the online version to find missing steps. Very disappointing!
Date published: 2023-04-09
Rated 3 out of 5 by from For first Timer If you filling first time with CD download you will not get any Online customer support or Chat Support unless you pay extra.
Date published: 2023-04-09
Rated 5 out of 5 by from first time user very simple and easy to use. it took me about 15 minutes
Date published: 2023-04-09
Rated 5 out of 5 by from Taxes aren't fun but Turbo Tax eases the pain We've used Turbo Tax for several years. It's very convenient to have our returns stored and accessible electronically. It's also a great resource to ask specific questions and get clear answers. We also appreciate the encouragement along the way!
Date published: 2023-04-09
Rated 5 out of 5 by from love it very fast and simple to use! I would definitely recommend using this app to anyone who is a first timer.
Date published: 2023-04-09
Rated 1 out of 5 by from na still charge us for the free version and I just do not understand why.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great Tax time is always frustrating but Turbo Tax takes the pain out of it. A little pricy but works
Date published: 2023-04-09
Rated 5 out of 5 by from TurboTax Premium is an excellent choice for users. TurboTax Premium is an excellent choice for users who need advanced features to manage their tax returns. The app is designed to provide a seamless experience for users, allowing them to navigate through complex tax situations easily. One of the best features of TurboTax Premium is its ability to import data from various sources, including financial institutions and employers, making the tax filing process much more manageable.
Date published: 2023-04-09
Rated 2 out of 5 by from not good Not user friendly. Took a few tries to get it to work correctly. I almost overpaid by a significant amount.
Date published: 2023-04-09
Rated 5 out of 5 by from Absolutely user friendly! Would recommend to all friends & family. Reliable software and user friendly.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4035