TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Thank you. Very easy to use. Everything was easy to understand.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is very intuitive My experience was very good in dealing with the representatives.
Date published: 2023-04-07
Rated 3 out of 5 by from why doesnt the refund amount show up while working The amount of the refund does not show up while you are working on it. I am not really sure what my refund was, because it did not tell me, like with prior years.
Date published: 2023-04-07
Rated 4 out of 5 by from Product meets most exepctations Quick Books data import and TurboTax tax mapping scheme are difficult to reconcile when an error occurs. Requested some support and after an hour conversation with multiple specialists the fourth TT advisor hung up on me. It was a technical difficulty, 1of 27 ASSETS transferred to TT. Every Tech tried to make it an accounting problem. Left on my own I repeated the import and Problem solved. Still cannot clear the State error status to file.
Date published: 2023-04-07
Rated 4 out of 5 by from TurboTax is good good experience - problems with 2021 adjusted gross income
Date published: 2023-04-07
Rated 3 out of 5 by from Some new and unusual problems I have used Turbo tax for years. This year the directions in the process were not as transparent as previous years. Trying to get through checkout proved more difficult as well because of the convoluted identity verification process.
Date published: 2023-04-07
Rated 4 out of 5 by from One complaint I spent over an hour trying to bring up form 8888. The help documentation was wrong. This should have appeared in the forms tab. I simply gave up.
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax The Worst Ever This Year I used TurboTax this year by downloading the cloud version. As a result, none of my previous charities were pulled over from last year. But worst of all, when trying to have my brokerage information trasnferred automatically, instead of entering my brokerage account user name and password, TT insisted I do this through Intuit. I preferred to do manually. After having used TT for over 30 years, this is the last time.
Date published: 2023-04-07
Rated 5 out of 5 by from So Thankful for TurboTax! I've used TurboTax for many years and absolutely recommend them for any DIY! They make it so easy and they check for accuracy. I always feel confident when doing my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from keeps getting easier each year It is a good product, and makes filing taxes each year a little less painful.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4030
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you. Very easy to use. Everything was easy to understand.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is very intuitive My experience was very good in dealing with the representatives.
Date published: 2023-04-07
Rated 3 out of 5 by from why doesnt the refund amount show up while working The amount of the refund does not show up while you are working on it. I am not really sure what my refund was, because it did not tell me, like with prior years.
Date published: 2023-04-07
Rated 4 out of 5 by from Product meets most exepctations Quick Books data import and TurboTax tax mapping scheme are difficult to reconcile when an error occurs. Requested some support and after an hour conversation with multiple specialists the fourth TT advisor hung up on me. It was a technical difficulty, 1of 27 ASSETS transferred to TT. Every Tech tried to make it an accounting problem. Left on my own I repeated the import and Problem solved. Still cannot clear the State error status to file.
Date published: 2023-04-07
Rated 4 out of 5 by from TurboTax is good good experience - problems with 2021 adjusted gross income
Date published: 2023-04-07
Rated 3 out of 5 by from Some new and unusual problems I have used Turbo tax for years. This year the directions in the process were not as transparent as previous years. Trying to get through checkout proved more difficult as well because of the convoluted identity verification process.
Date published: 2023-04-07
Rated 4 out of 5 by from One complaint I spent over an hour trying to bring up form 8888. The help documentation was wrong. This should have appeared in the forms tab. I simply gave up.
Date published: 2023-04-07
Rated 1 out of 5 by from Turbo Tax The Worst Ever This Year I used TurboTax this year by downloading the cloud version. As a result, none of my previous charities were pulled over from last year. But worst of all, when trying to have my brokerage information trasnferred automatically, instead of entering my brokerage account user name and password, TT insisted I do this through Intuit. I preferred to do manually. After having used TT for over 30 years, this is the last time.
Date published: 2023-04-07
Rated 5 out of 5 by from So Thankful for TurboTax! I've used TurboTax for many years and absolutely recommend them for any DIY! They make it so easy and they check for accuracy. I always feel confident when doing my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by from keeps getting easier each year It is a good product, and makes filing taxes each year a little less painful.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 4030