TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
kingkaty from
Thank you.
Very easy to use. Everything was easy to understand.
Date published: 2023-04-07
Rated 4 out of 5 by
ped4661 from
Turbo Tax is very intuitive
My experience was very good in dealing with the representatives.
Date published: 2023-04-07
Rated 3 out of 5 by
dbbe from
why doesnt the refund amount show up while working
The amount of the refund does not show up while you are working on it. I am not really sure what my refund was, because it did not tell me, like with prior years.
Date published: 2023-04-07
Rated 4 out of 5 by
F28F389 from
Product meets most exepctations
Quick Books data import and TurboTax tax mapping scheme are difficult to reconcile when an error occurs. Requested some support and after an hour conversation with multiple specialists the fourth TT advisor hung up on me. It was a technical difficulty, 1of 27 ASSETS transferred to TT. Every Tech tried to make it an accounting problem. Left on my own I repeated the import and Problem solved. Still cannot clear the State error status to file.
Date published: 2023-04-07
Rated 4 out of 5 by
Tom Hilburn from
TurboTax is good
good experience - problems with 2021 adjusted gross income
Date published: 2023-04-07
Rated 3 out of 5 by
jester80 from
Some new and unusual problems
I have used Turbo tax for years. This year the directions in the process were not as transparent as previous years. Trying to get through checkout proved more difficult as well because of the convoluted identity verification process.
Date published: 2023-04-07
Rated 4 out of 5 by
Captain Happy from
One complaint
I spent over an hour trying to bring up form 8888. The help documentation was wrong. This should have appeared in the forms tab. I simply gave up.
Date published: 2023-04-07
Rated 1 out of 5 by
Paul Very Annoyed from
Turbo Tax The Worst Ever This Year
I used TurboTax this year by downloading the cloud version. As a result, none of my previous charities were pulled over from last year. But worst of all, when trying to have my brokerage information trasnferred automatically, instead of entering my brokerage account user name and password, TT insisted I do this through Intuit. I preferred to do manually. After having used TT for over 30 years, this is the last time.
Date published: 2023-04-07
Rated 5 out of 5 by
Amy2004 from
So Thankful for TurboTax!
I've used TurboTax for many years and absolutely recommend them for any DIY! They make it so easy and they check for accuracy. I always feel confident when doing my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by
crockafe from
keeps getting easier each year
It is a good product, and makes filing taxes each year a little less painful.
All TurboTax® Offerings Reviews - Page 4030
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
kingkaty from
Thank you.
Very easy to use. Everything was easy to understand.
Date published: 2023-04-07
Rated 4 out of 5 by
ped4661 from
Turbo Tax is very intuitive
My experience was very good in dealing with the representatives.
Date published: 2023-04-07
Rated 3 out of 5 by
dbbe from
why doesnt the refund amount show up while working
The amount of the refund does not show up while you are working on it. I am not really sure what my refund was, because it did not tell me, like with prior years.
Date published: 2023-04-07
Rated 4 out of 5 by
F28F389 from
Product meets most exepctations
Quick Books data import and TurboTax tax mapping scheme are difficult to reconcile when an error occurs. Requested some support and after an hour conversation with multiple specialists the fourth TT advisor hung up on me. It was a technical difficulty, 1of 27 ASSETS transferred to TT. Every Tech tried to make it an accounting problem. Left on my own I repeated the import and Problem solved. Still cannot clear the State error status to file.
Date published: 2023-04-07
Rated 4 out of 5 by
Tom Hilburn from
TurboTax is good
good experience - problems with 2021 adjusted gross income
Date published: 2023-04-07
Rated 3 out of 5 by
jester80 from
Some new and unusual problems
I have used Turbo tax for years. This year the directions in the process were not as transparent as previous years. Trying to get through checkout proved more difficult as well because of the convoluted identity verification process.
Date published: 2023-04-07
Rated 4 out of 5 by
Captain Happy from
One complaint
I spent over an hour trying to bring up form 8888. The help documentation was wrong. This should have appeared in the forms tab. I simply gave up.
Date published: 2023-04-07
Rated 1 out of 5 by
Paul Very Annoyed from
Turbo Tax The Worst Ever This Year
I used TurboTax this year by downloading the cloud version. As a result, none of my previous charities were pulled over from last year. But worst of all, when trying to have my brokerage information trasnferred automatically, instead of entering my brokerage account user name and password, TT insisted I do this through Intuit. I preferred to do manually. After having used TT for over 30 years, this is the last time.
Date published: 2023-04-07
Rated 5 out of 5 by
Amy2004 from
So Thankful for TurboTax!
I've used TurboTax for many years and absolutely recommend them for any DIY! They make it so easy and they check for accuracy. I always feel confident when doing my taxes.
Date published: 2023-04-07
Rated 5 out of 5 by
crockafe from
keeps getting easier each year
It is a good product, and makes filing taxes each year a little less painful.
All TurboTax® Offerings Reviews - Page 4030
Date published: 2023-04-07