TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from IT was a Great Experience. The tax expert was very helpful got to the end of my problem. He was very nice
Date published: 2022-03-21
Rated 5 out of 5 by from New experience I have used TT on Windows for years. This is the first time on Mac. Some of the figures display incorrectly, but come out correct in the end (I compared to a Windows version to check). All in all it is the same good and easy program as ever. Will use again next year.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Tool! Great Tool! Easy to follow, great information, covers every question and all details.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Is So Easy! I have been using TurboTax for years and it just keeps getting better each year. So easy to use. Makes preparing tax returns very easy. Thank you!
Date published: 2022-03-21
Rated 4 out of 5 by from Good Software Overall a good program. I kept getting a dialog box to fill in a payment amount on form 8812. I never received an amount like this and do not have any children living with us. It didn't make sense so I ignored it. I do not have a form 8812 in my tax return.
Date published: 2022-03-21
Rated 2 out of 5 by from Sneaky They say one price then when you go to pay with your return they charge you more to have your money deposited into your account
Date published: 2022-03-21
Rated 5 out of 5 by from EZ to follow directions Expert were the cream of the crop, great patience and ez to understand in both English and Spanish.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is great TurboTax is by far the easier software to use and understand.
Date published: 2022-03-21
Rated 2 out of 5 by from After 10 years of Turbo tax... I've used Turbo Tax for 10 years and this will probably be the last year. Why? 1. The cost is to high. 2. In the last coupled years I've seen quality issues. In state and federal the program failed to enter data it identified in the filing process. The audit caught it but had to go tot he form and add it myself. On the state issue, it showed tax due, and calculated an underpayment penalty. Again the program failed to enter data into the underlining form, specifically a tax credit rolled over from 2020. Again the underlaying form showed the credit, but didn't apply it. Had to manually enter which brought my tax owed down below penalty issues. I have uses turbo tax all these years because I want those things taken care of. You lost my trust.
Date published: 2022-03-21
Rated 1 out of 5 by from turbotrash your no good charge me for no good reason 100 dollars out my tax return for you people for nothing
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4029
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from IT was a Great Experience. The tax expert was very helpful got to the end of my problem. He was very nice
Date published: 2022-03-21
Rated 5 out of 5 by from New experience I have used TT on Windows for years. This is the first time on Mac. Some of the figures display incorrectly, but come out correct in the end (I compared to a Windows version to check). All in all it is the same good and easy program as ever. Will use again next year.
Date published: 2022-03-21
Rated 5 out of 5 by from Great Tool! Great Tool! Easy to follow, great information, covers every question and all details.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax Is So Easy! I have been using TurboTax for years and it just keeps getting better each year. So easy to use. Makes preparing tax returns very easy. Thank you!
Date published: 2022-03-21
Rated 4 out of 5 by from Good Software Overall a good program. I kept getting a dialog box to fill in a payment amount on form 8812. I never received an amount like this and do not have any children living with us. It didn't make sense so I ignored it. I do not have a form 8812 in my tax return.
Date published: 2022-03-21
Rated 2 out of 5 by from Sneaky They say one price then when you go to pay with your return they charge you more to have your money deposited into your account
Date published: 2022-03-21
Rated 5 out of 5 by from EZ to follow directions Expert were the cream of the crop, great patience and ez to understand in both English and Spanish.
Date published: 2022-03-21
Rated 5 out of 5 by from TurboTax is great TurboTax is by far the easier software to use and understand.
Date published: 2022-03-21
Rated 2 out of 5 by from After 10 years of Turbo tax... I've used Turbo Tax for 10 years and this will probably be the last year. Why? 1. The cost is to high. 2. In the last coupled years I've seen quality issues. In state and federal the program failed to enter data it identified in the filing process. The audit caught it but had to go tot he form and add it myself. On the state issue, it showed tax due, and calculated an underpayment penalty. Again the program failed to enter data into the underlining form, specifically a tax credit rolled over from 2020. Again the underlaying form showed the credit, but didn't apply it. Had to manually enter which brought my tax owed down below penalty issues. I have uses turbo tax all these years because I want those things taken care of. You lost my trust.
Date published: 2022-03-21
Rated 1 out of 5 by from turbotrash your no good charge me for no good reason 100 dollars out my tax return for you people for nothing
Date published: 2022-03-21
All TurboTax® Offerings Reviews - Page 4029