TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 5 out of 5 by
CHUCK5784 from
EASY TO USE AND FOLLOW PROMPTS
HELP IS EASILY ACCESSIBLE, KNOWLEDGEABLE, AND FRIENDLY.
Date published: 2023-04-07
Rated 5 out of 5 by
BoomChow from
So easy!
I appreciate being guided every step of the way. Being able to import documents is a huge time saver as well. They just make it incredibly easy and that lowers stress.
Date published: 2023-04-07
Rated 4 out of 5 by
Deltadmd from
Easy and quick
Was relatively easy. My one suggestion would be a list at the beginning that says have all the following... so I didn't have to stop and go find documents. But much easier than I expected.
Date published: 2023-04-07
Rated 4 out of 5 by
BardofC from
Great except for handling OID forms
Problem with handling forms automatically downloaded from Raymond James and Fidelity Investments when all amounts were zero or not entered. I just had to manually delete those forms.
Date published: 2023-04-07
Rated 5 out of 5 by
badboi from
tubo tax
easy too use and it easy and fun need more tools like this one
Date published: 2023-04-07
Rated 4 out of 5 by
null from
Good program, Help is outdated
Turbotax is a solid program for the most part but the help utility needs a lot of work
Date published: 2023-04-07
Rated 4 out of 5 by
Steve Del Re from
Good for first time
Simple and easy for my first time filing alone. Will do it again probably.
Date published: 2023-04-07
Rated 3 out of 5 by
dave5000000 from
recovery of log in password is IMPOSSIBLE
I spent 1 1/2 hours on the phone with a customer service rep. trying to log in to my account and they couldn't do it. I have yet to get security to get back to me. Also the tax review did not like the way my IRA was reported - So What? I Can't Change That. I entered what the IRA reported. Oh yes and Turbotax won't let me use my nickname. What? I can't even make one up?
Date published: 2023-04-07
Rated 5 out of 5 by
RWO22 from
Taxes Can Be Easy
It makes filing simple and educating - you learn more about your personal finances. I particular like the step by step approach and the guidance you receive along the way. I have used Turbo Tax from the beginning and it helps me feel in control instead of a third party or tax professional.
Date published: 2023-04-07
Rated 2 out of 5 by
Catie Harris from
Asks for upgrades too many times
So many times, throughout the return, it asks if you want to upgrade. Other optional items that were declined popped up again to see if I would say yes then. There should be an upgrade option on the side that you can select if you change your mind instead of having to decline upgrade options 5 times in 30 minutes.
All TurboTax® Offerings Reviews - Page 4029
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
CHUCK5784 from
EASY TO USE AND FOLLOW PROMPTS
HELP IS EASILY ACCESSIBLE, KNOWLEDGEABLE, AND FRIENDLY.
Date published: 2023-04-07
Rated 5 out of 5 by
BoomChow from
So easy!
I appreciate being guided every step of the way. Being able to import documents is a huge time saver as well. They just make it incredibly easy and that lowers stress.
Date published: 2023-04-07
Rated 4 out of 5 by
Deltadmd from
Easy and quick
Was relatively easy. My one suggestion would be a list at the beginning that says have all the following... so I didn't have to stop and go find documents. But much easier than I expected.
Date published: 2023-04-07
Rated 4 out of 5 by
BardofC from
Great except for handling OID forms
Problem with handling forms automatically downloaded from Raymond James and Fidelity Investments when all amounts were zero or not entered. I just had to manually delete those forms.
Date published: 2023-04-07
Rated 5 out of 5 by
badboi from
tubo tax
easy too use and it easy and fun need more tools like this one
Date published: 2023-04-07
Rated 4 out of 5 by
null from
Good program, Help is outdated
Turbotax is a solid program for the most part but the help utility needs a lot of work
Date published: 2023-04-07
Rated 4 out of 5 by
Steve Del Re from
Good for first time
Simple and easy for my first time filing alone. Will do it again probably.
Date published: 2023-04-07
Rated 3 out of 5 by
dave5000000 from
recovery of log in password is IMPOSSIBLE
I spent 1 1/2 hours on the phone with a customer service rep. trying to log in to my account and they couldn't do it. I have yet to get security to get back to me. Also the tax review did not like the way my IRA was reported - So What? I Can't Change That. I entered what the IRA reported. Oh yes and Turbotax won't let me use my nickname. What? I can't even make one up?
Date published: 2023-04-07
Rated 5 out of 5 by
RWO22 from
Taxes Can Be Easy
It makes filing simple and educating - you learn more about your personal finances. I particular like the step by step approach and the guidance you receive along the way. I have used Turbo Tax from the beginning and it helps me feel in control instead of a third party or tax professional.
Date published: 2023-04-07
Rated 2 out of 5 by
Catie Harris from
Asks for upgrades too many times
So many times, throughout the return, it asks if you want to upgrade. Other optional items that were declined popped up again to see if I would say yes then. There should be an upgrade option on the side that you can select if you change your mind instead of having to decline upgrade options 5 times in 30 minutes.
All TurboTax® Offerings Reviews - Page 4029
Date published: 2023-04-07