TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from Always improving Was glad not to have to enter deductions only to get our best tax situation with the standard deduction. The program is expensive for us as retired folks, but I've used it for years.
Date published: 2021-04-07
Rated 5 out of 5 by from Reliable, Accurate, and Easy to Use I use TurboTax Deluxe year after year. It is very easy to use, comprehensive, accurate, and reliable. I like how the program looks and flows the same each year. This makes it very easy and quick to navigate. There's no need to use fancy graphics or menu drop downs for a program that does your taxes.
Date published: 2021-04-07
Rated 4 out of 5 by from Been using TT for 5 years Switched to TT on 2016 from another tax software. Good value with $10 off the list price. I have been happy with TT.
Date published: 2021-04-07
Rated 3 out of 5 by from Excellent Charging money for state e-fling is not desirable.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is reliable. This is our second year using TurboTax and I am quite pleased with the results. I felt a bit intimated in the beginning but with the hints that they offer, I found that using TurboTax was easy.
Date published: 2021-04-07
Rated 4 out of 5 by from Turbo Tax Is Helpful A lot of the questions are repetitive and takes longer to complete the return than it should. When updating information and you click on the option to update all, the system asks you questions on each item and then takes you back to the main screen for the next item. It would be helpful if you could answer all the questions for that section without having to click start for each item.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is exellent Turbo Tax is awesome. I use their services every year and never had a problem.
Date published: 2021-04-07
Rated 2 out of 5 by from This Year's Turbo Tax had Issues! I have been using Turbo Tax for years and never run into the issues I have this year. I used TT to do my daughter's taxes without a problem. Then all of a sudden it would not allow me to open without the product key, but when I put the key in it would not accept it. After 7 hours on the phone with support (over two days) then being sent to research, after installing and uninstalling a new program seven times, I did not get any answers! I found out finally on my own that I cannot have a flash drive in my external port----that was it! Seven hours of support and no one asked me if I had a flash drive in my computer! I think you need to let consumers know this next year!
Date published: 2021-04-07
Rated 5 out of 5 by from simple and easy My taxes are simple and straight forward but this software makes it easy because year after year it's the same thing and Turbo Tax retains unnecessary repeated typing of information and does the math and knows more about taxes than I do. You really cant go wrong with simplicity.
Date published: 2021-04-07
Rated 5 out of 5 by from Love the year over year carry over and comparisons Really satisfied - I want to really understand my taxes so I self-prepare and TurboTax makes that possible.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4027
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Always improving Was glad not to have to enter deductions only to get our best tax situation with the standard deduction. The program is expensive for us as retired folks, but I've used it for years.
Date published: 2021-04-07
Rated 5 out of 5 by from Reliable, Accurate, and Easy to Use I use TurboTax Deluxe year after year. It is very easy to use, comprehensive, accurate, and reliable. I like how the program looks and flows the same each year. This makes it very easy and quick to navigate. There's no need to use fancy graphics or menu drop downs for a program that does your taxes.
Date published: 2021-04-07
Rated 4 out of 5 by from Been using TT for 5 years Switched to TT on 2016 from another tax software. Good value with $10 off the list price. I have been happy with TT.
Date published: 2021-04-07
Rated 3 out of 5 by from Excellent Charging money for state e-fling is not desirable.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is reliable. This is our second year using TurboTax and I am quite pleased with the results. I felt a bit intimated in the beginning but with the hints that they offer, I found that using TurboTax was easy.
Date published: 2021-04-07
Rated 4 out of 5 by from Turbo Tax Is Helpful A lot of the questions are repetitive and takes longer to complete the return than it should. When updating information and you click on the option to update all, the system asks you questions on each item and then takes you back to the main screen for the next item. It would be helpful if you could answer all the questions for that section without having to click start for each item.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is exellent Turbo Tax is awesome. I use their services every year and never had a problem.
Date published: 2021-04-07
Rated 2 out of 5 by from This Year's Turbo Tax had Issues! I have been using Turbo Tax for years and never run into the issues I have this year. I used TT to do my daughter's taxes without a problem. Then all of a sudden it would not allow me to open without the product key, but when I put the key in it would not accept it. After 7 hours on the phone with support (over two days) then being sent to research, after installing and uninstalling a new program seven times, I did not get any answers! I found out finally on my own that I cannot have a flash drive in my external port----that was it! Seven hours of support and no one asked me if I had a flash drive in my computer! I think you need to let consumers know this next year!
Date published: 2021-04-07
Rated 5 out of 5 by from simple and easy My taxes are simple and straight forward but this software makes it easy because year after year it's the same thing and Turbo Tax retains unnecessary repeated typing of information and does the math and knows more about taxes than I do. You really cant go wrong with simplicity.
Date published: 2021-04-07
Rated 5 out of 5 by from Love the year over year carry over and comparisons Really satisfied - I want to really understand my taxes so I self-prepare and TurboTax makes that possible.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4027