TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax did all the hard work----awesome!! Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by from Took away some headaches- added others I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Couldn’t Be Easier My agent Lanie was extremely thorough, easy to understand and worked extremely fast. Thank you!
Date published: 2022-03-26
Rated 5 out of 5 by from Very helpful great refund Awesome very helpful I would definitely use again.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Easy, quick and helpful! Turbo Tax is definitely a tax software I will be recommending.
Date published: 2022-03-26
Rated 5 out of 5 by from awesome super easy to use. I have been using TurboTax to fill for over 5 years and haven't had any issues.
Date published: 2022-03-26
Rated 5 out of 5 by from i love turbo tax EASY AND FAST, I JUST SUBMITTED MY INFO AND THEY TOOK CARE OF ME .
Date published: 2022-03-26
Rated 5 out of 5 by from I love Turbotax! So easy- simple- love it! I waited until the last minute but was able to get it submitted and I got a refund!
Date published: 2022-03-26
Rated 4 out of 5 by from Nice but checkout could be improved Easy to walk through. Would be nice if you use it one year your info to finalize taxes are updated to the new year. Had to open last years file a couple of times. Also should not have to answer the same check out questions and bank info for the state or i should have been given the choice to use the same info that i had just updated in federal.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4025
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax did all the hard work----awesome!! Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by from Took away some headaches- added others I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Couldn’t Be Easier My agent Lanie was extremely thorough, easy to understand and worked extremely fast. Thank you!
Date published: 2022-03-26
Rated 5 out of 5 by from Very helpful great refund Awesome very helpful I would definitely use again.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Easy, quick and helpful! Turbo Tax is definitely a tax software I will be recommending.
Date published: 2022-03-26
Rated 5 out of 5 by from awesome super easy to use. I have been using TurboTax to fill for over 5 years and haven't had any issues.
Date published: 2022-03-26
Rated 5 out of 5 by from i love turbo tax EASY AND FAST, I JUST SUBMITTED MY INFO AND THEY TOOK CARE OF ME .
Date published: 2022-03-26
Rated 5 out of 5 by from I love Turbotax! So easy- simple- love it! I waited until the last minute but was able to get it submitted and I got a refund!
Date published: 2022-03-26
Rated 4 out of 5 by from Nice but checkout could be improved Easy to walk through. Would be nice if you use it one year your info to finalize taxes are updated to the new year. Had to open last years file a couple of times. Also should not have to answer the same check out questions and bank info for the state or i should have been given the choice to use the same info that i had just updated in federal.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 4025