TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Awesome!!!! It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick, easy, safe I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by from Poor product Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax Is No Longer Effective Tax Service Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy!! I was nervous to file my own taxes, but TurboTax made it easier than I thought!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Worth It It is easy to use; the guidance prompts are valuable
Date published: 2023-04-19
Rated 1 out of 5 by from IDK feel like i was missing some money returned.......
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! This was a easy and fast process. Would definitely use again!
Date published: 2023-04-19
Rated 1 out of 5 by from I didn't choose a premium product! You charged me $44 for a premium service I didn't want or choose! Don't believe that it's optional! I will never use this service again!
Date published: 2023-04-19
Rated 2 out of 5 by from disappointed I have used turbo tax every year for many years. This year I purchased deluxe as i have in the past for the 5 family members to be able to efile. Not sure what happened but this year i was only able to efile for 4 and no state- even though i get one state efile. Super disappointed.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome!!!! It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by from Quick, easy, safe I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by from Poor product Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by from Turbo Tax Is No Longer Effective Tax Service Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is easy!! I was nervous to file my own taxes, but TurboTax made it easier than I thought!
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is Worth It It is easy to use; the guidance prompts are valuable
Date published: 2023-04-19
Rated 1 out of 5 by from IDK feel like i was missing some money returned.......
Date published: 2023-04-19
Rated 5 out of 5 by from Turbo Tax is awesome! This was a easy and fast process. Would definitely use again!
Date published: 2023-04-19
Rated 1 out of 5 by from I didn't choose a premium product! You charged me $44 for a premium service I didn't want or choose! Don't believe that it's optional! I will never use this service again!
Date published: 2023-04-19
Rated 2 out of 5 by from disappointed I have used turbo tax every year for many years. This year I purchased deluxe as i have in the past for the 5 family members to be able to efile. Not sure what happened but this year i was only able to efile for 4 and no state- even though i get one state efile. Super disappointed.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 403