TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
YoHappy from
Awesome!!!!
It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Jb8900 from
Quick, easy, safe
I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by
HibiscusInk from
Poor product
Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by
Virginiaresident from
Turbo Tax Is No Longer Effective Tax Service
Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
Date published: 2023-04-19
Rated 5 out of 5 by
Johnny2334 from
TurboTax is easy!!
I was nervous to file my own taxes, but TurboTax made it easier than I thought!
Date published: 2023-04-19
Rated 5 out of 5 by
nola page from
Turbo Tax is Worth It
It is easy to use; the guidance prompts are valuable
Date published: 2023-04-19
Rated 1 out of 5 by
slee08 from
IDK
feel like i was missing some money returned.......
Date published: 2023-04-19
Rated 5 out of 5 by
Yepc from
Turbo Tax is awesome!
This was a easy and fast process. Would definitely use again!
Date published: 2023-04-19
Rated 1 out of 5 by
Jack34868500221 from
I didn't choose a premium product!
You charged me $44 for a premium service I didn't want or choose! Don't believe that it's optional! I will never use this service again!
Date published: 2023-04-19
Rated 2 out of 5 by
Crucesgal from
disappointed
I have used turbo tax every year for many years. This year I purchased deluxe as i have in the past for the 5 family members to be able to efile. Not sure what happened but this year i was only able to efile for 4 and no state- even though i get one state efile. Super disappointed.
All TurboTax® Offerings Reviews - Page 403
Date published: 2023-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
YoHappy from
Awesome!!!!
It was easy and fast enjoyed filing it out without any issues.
Date published: 2023-04-19
Rated 5 out of 5 by
Jb8900 from
Quick, easy, safe
I use Turbo Tax every year and I am never disappointed. each year I am taken care of with ease, efficiency, peace of mind, and all the money back I deserve
Date published: 2023-04-19
Rated 1 out of 5 by
HibiscusInk from
Poor product
Transmission/last step of filing causes loop of asking information not received initially, however, the information is correct and had already been entered (e.g., SSN, Name, and address). Thus, prohibts e-filing of the tax return.
Date published: 2023-04-19
Rated 1 out of 5 by
Virginiaresident from
Turbo Tax Is No Longer Effective Tax Service
Turbo Tax is no longer an effective tax service. I've used it for years and probably will not in the future. It no longer links to previous year's files and thus required me to spend a lot more time importing information by looking at previous tax returns and then ended up being charge close to $160 for services I did not want or use. I will be complaining to Costco about the need to choose another service provider in future years.
Date published: 2023-04-19
Rated 5 out of 5 by
Johnny2334 from
TurboTax is easy!!
I was nervous to file my own taxes, but TurboTax made it easier than I thought!
Date published: 2023-04-19
Rated 5 out of 5 by
nola page from
Turbo Tax is Worth It
It is easy to use; the guidance prompts are valuable
Date published: 2023-04-19
Rated 1 out of 5 by
slee08 from
IDK
feel like i was missing some money returned.......
Date published: 2023-04-19
Rated 5 out of 5 by
Yepc from
Turbo Tax is awesome!
This was a easy and fast process. Would definitely use again!
Date published: 2023-04-19
Rated 1 out of 5 by
Jack34868500221 from
I didn't choose a premium product!
You charged me $44 for a premium service I didn't want or choose! Don't believe that it's optional! I will never use this service again!
Date published: 2023-04-19
Rated 2 out of 5 by
Crucesgal from
disappointed
I have used turbo tax every year for many years. This year I purchased deluxe as i have in the past for the 5 family members to be able to efile. Not sure what happened but this year i was only able to efile for 4 and no state- even though i get one state efile. Super disappointed.
All TurboTax® Offerings Reviews - Page 403
Date published: 2023-04-19