TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from This was way to hard to do more than one return This was way to hard to do more than one return. Your customer service is wonderful but your software is not
Date published: 2021-05-18
Rated 5 out of 5 by from awesome !!!!!! Very helpful it had everthing i needed too get done thanks for your help till next time
Date published: 2021-05-18
Rated 5 out of 5 by from You'll Never Go Back to doing Taxes any other way Absolutely a joy to work with, painless, almost frictionless, have used every year for 16 years and it just keeps getting better
Date published: 2021-05-18
Rated 4 out of 5 by from Good Product I have been using TurboTax for over 10 years. I could not give it 5 stars because the 2020 tax year, the program seems to become secretive on how to not file state taxes. Even the directions in the Help Section were inaccurate! Other than that, Turbo Tax Online is a really good program.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX CHARGED ME $40 FORM MY IN STATE RETURN . TURBO TAX CHARGED ME $40 FORM MY IN STATE RETURN ... FEDERAL AND ONE STATE WAS SUPPOSED TO BE FREE
Date published: 2021-05-18
Rated 4 out of 5 by from I Like it! I want to be up close and personally involved in developing my tax returns and this version of Turbo tax not only asked you to simply input a bunch of number, but it also provides little explanation boxes after each major section that explains how the application reached the numbers it did.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax review I have used it for many years, and while I still have to do some digging to address details about dealing with non-standard tax issues that never came up before, the software does a very good job and I think I'll continue to use it.
Date published: 2021-05-18
Rated 5 out of 5 by from USER FRIENDLY!! Helpful suggestions, user friendly. I prefer to use Turgo Tax every year!
Date published: 2021-05-18
Rated 5 out of 5 by from Easier and better in prior years I found this year's TurboTax to be easier then in the last few years. Congratulations on a great product
Date published: 2021-05-18
Rated 1 out of 5 by from Not thorough Could not handle large number entries for capital gains/lossess. As am acive trader, we generated large dollar volumes of stock purchases and sales. The program was not happy with any numbers over $9.9 mln. Also, despite the fact that there seem to be nearly daily updates to the software, nobody bothered to update the filing deadline from April 15 to May 17.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 403
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from This was way to hard to do more than one return This was way to hard to do more than one return. Your customer service is wonderful but your software is not
Date published: 2021-05-18
Rated 5 out of 5 by from awesome !!!!!! Very helpful it had everthing i needed too get done thanks for your help till next time
Date published: 2021-05-18
Rated 5 out of 5 by from You'll Never Go Back to doing Taxes any other way Absolutely a joy to work with, painless, almost frictionless, have used every year for 16 years and it just keeps getting better
Date published: 2021-05-18
Rated 4 out of 5 by from Good Product I have been using TurboTax for over 10 years. I could not give it 5 stars because the 2020 tax year, the program seems to become secretive on how to not file state taxes. Even the directions in the Help Section were inaccurate! Other than that, Turbo Tax Online is a really good program.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX CHARGED ME $40 FORM MY IN STATE RETURN . TURBO TAX CHARGED ME $40 FORM MY IN STATE RETURN ... FEDERAL AND ONE STATE WAS SUPPOSED TO BE FREE
Date published: 2021-05-18
Rated 4 out of 5 by from I Like it! I want to be up close and personally involved in developing my tax returns and this version of Turbo tax not only asked you to simply input a bunch of number, but it also provides little explanation boxes after each major section that explains how the application reached the numbers it did.
Date published: 2021-05-18
Rated 4 out of 5 by from TurboTax review I have used it for many years, and while I still have to do some digging to address details about dealing with non-standard tax issues that never came up before, the software does a very good job and I think I'll continue to use it.
Date published: 2021-05-18
Rated 5 out of 5 by from USER FRIENDLY!! Helpful suggestions, user friendly. I prefer to use Turgo Tax every year!
Date published: 2021-05-18
Rated 5 out of 5 by from Easier and better in prior years I found this year's TurboTax to be easier then in the last few years. Congratulations on a great product
Date published: 2021-05-18
Rated 1 out of 5 by from Not thorough Could not handle large number entries for capital gains/lossess. As am acive trader, we generated large dollar volumes of stock purchases and sales. The program was not happy with any numbers over $9.9 mln. Also, despite the fact that there seem to be nearly daily updates to the software, nobody bothered to update the filing deadline from April 15 to May 17.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 403