TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome Gloria was very nice and exceptionally helpful in completing my taxes
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo tax is user friendly. I love that turbo tax is user friendly and that there are available people to help if needs be.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax - Ease of Use Good Tax Package Have used it over the past three years
Date published: 2021-03-05
Rated 2 out of 5 by from Had trouble entering data Data was constantly lost after input. Wrong information had to be corrected. The program kept asking for data that was not on the forms.
Date published: 2021-03-05
Rated 5 out of 5 by from Simple and Thorough TurboTax is simple and thorough tax prep! So simple to use. Highly recommended for all tax filers
Date published: 2021-03-05
Rated 5 out of 5 by from Easily Awesome Simple , easy, fast , & worth every minute, thanx turbo tax
Date published: 2021-03-05
Rated 5 out of 5 by from Awsome Turbo tax is easy to use. Fast and accurate. I use Turbo Tax every year
Date published: 2021-03-05
Rated 5 out of 5 by from Love turbo tax thankyou turbo is best place to do taxes thank you for easy way to do online taxes
Date published: 2021-03-05
Rated 5 out of 5 by from saved us money We were able to do it ourselves and save some money and we even purchased the ask an expert option this year.
Date published: 2021-03-05
Rated 1 out of 5 by from What a waste of $125 Using TurboTax this year has been a nightmare. Nothing works on your site (i used the Premier Live online version), from "Get more info" fields that are blank to your program actually replacing data that was imported or filling bogus dates on the 1099B. To add insult to injury, my return was supposedly rejected by the IRS because of YOUR bug with a supposed inherited IRA... I don't have an inherited IRA. None of your experts knew anything about it, you didn't post any useful information for your users save "a fix is coming for inherited IRAs on 3/5." I DO NOT HAVE AN INHERITED IRA. Huge customer service disconnect, here. I, like many others on your own forums, am very unhappy. I'm especially unhappy that you already charged my credit card, so my choice is either to continue refiling and hope that this time you get it right, or losing $125 by going with another provider. But make no mistake, TurboTax, you have lost me as a customer. Next year, I will NOT be using your product.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 4015
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Awesome Gloria was very nice and exceptionally helpful in completing my taxes
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo tax is user friendly. I love that turbo tax is user friendly and that there are available people to help if needs be.
Date published: 2021-03-05
Rated 4 out of 5 by from Turbo Tax - Ease of Use Good Tax Package Have used it over the past three years
Date published: 2021-03-05
Rated 2 out of 5 by from Had trouble entering data Data was constantly lost after input. Wrong information had to be corrected. The program kept asking for data that was not on the forms.
Date published: 2021-03-05
Rated 5 out of 5 by from Simple and Thorough TurboTax is simple and thorough tax prep! So simple to use. Highly recommended for all tax filers
Date published: 2021-03-05
Rated 5 out of 5 by from Easily Awesome Simple , easy, fast , & worth every minute, thanx turbo tax
Date published: 2021-03-05
Rated 5 out of 5 by from Awsome Turbo tax is easy to use. Fast and accurate. I use Turbo Tax every year
Date published: 2021-03-05
Rated 5 out of 5 by from Love turbo tax thankyou turbo is best place to do taxes thank you for easy way to do online taxes
Date published: 2021-03-05
Rated 5 out of 5 by from saved us money We were able to do it ourselves and save some money and we even purchased the ask an expert option this year.
Date published: 2021-03-05
Rated 1 out of 5 by from What a waste of $125 Using TurboTax this year has been a nightmare. Nothing works on your site (i used the Premier Live online version), from "Get more info" fields that are blank to your program actually replacing data that was imported or filling bogus dates on the 1099B. To add insult to injury, my return was supposedly rejected by the IRS because of YOUR bug with a supposed inherited IRA... I don't have an inherited IRA. None of your experts knew anything about it, you didn't post any useful information for your users save "a fix is coming for inherited IRAs on 3/5." I DO NOT HAVE AN INHERITED IRA. Huge customer service disconnect, here. I, like many others on your own forums, am very unhappy. I'm especially unhappy that you already charged my credit card, so my choice is either to continue refiling and hope that this time you get it right, or losing $125 by going with another provider. But make no mistake, TurboTax, you have lost me as a customer. Next year, I will NOT be using your product.
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 4015