TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 3 out of 5 by from Dissapointing Have used Turbo Tax for many years and is now becoming more time consuming. Terminology or reference differs with forms which requires more corrections and looking back to double check. The need to review prior years Tax report even tho the info should have been included with data that had been updated with current year seems rather sloppy on Turbo's part. These things caused frustration and an increase in preparation time.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax Absolutely the easiest thing to do by far! Makes you feel secure! Especially during these awful times, at least you know someone is able to help you with one aspect of 2020
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax was great! It made it super simple for me to file my first tax return.
Date published: 2021-04-07
Rated 5 out of 5 by from Great JOB!! They did a great job updating the forms so I could file without having to rework the entire return.
Date published: 2021-04-07
Rated 5 out of 5 by from turbo tax great easy to use will use again easy to follow will use next year
Date published: 2021-04-07
Rated 4 out of 5 by from love turbo tax generally Turbo Tax makes tax preparation almost humane. I love the check and correct feature. This year the software had a glitch that told me to fix something but it would not complete the operation or tell me what was wrong. I had to give it some minorly incorrect information so the software would function correctly.
Date published: 2021-04-07
Rated 3 out of 5 by from Doesn't work with Quickbooks Online Although this program provides great step by steps and informative quick links, it does not import info from Quickbooks online (only Quickbooks desktop) and so we had to hand- key everything! Pro is that we were able to file our taxes and they were accurate, but it took significantly longer.
Date published: 2021-04-07
Rated 3 out of 5 by from Not sufficient Still need to review the instructions from the State of Illinois for a 1041 in order to try to make sense of what entry is needed. This program needs some additional help/work in programming to ask the right questions to distribute income for Fiduciary vs State of Illinois
Date published: 2021-04-07
Rated 4 out of 5 by from Excellent I always file my taxes using Turbotax . Is easy to follow and understand step by step.
Date published: 2021-04-07
Rated 5 out of 5 by from they walk you thru !! The prompts and the help desk online were very helpful, when you did not understand the question.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4012
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Dissapointing Have used Turbo Tax for many years and is now becoming more time consuming. Terminology or reference differs with forms which requires more corrections and looking back to double check. The need to review prior years Tax report even tho the info should have been included with data that had been updated with current year seems rather sloppy on Turbo's part. These things caused frustration and an increase in preparation time.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax Absolutely the easiest thing to do by far! Makes you feel secure! Especially during these awful times, at least you know someone is able to help you with one aspect of 2020
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax was great! It made it super simple for me to file my first tax return.
Date published: 2021-04-07
Rated 5 out of 5 by from Great JOB!! They did a great job updating the forms so I could file without having to rework the entire return.
Date published: 2021-04-07
Rated 5 out of 5 by from turbo tax great easy to use will use again easy to follow will use next year
Date published: 2021-04-07
Rated 4 out of 5 by from love turbo tax generally Turbo Tax makes tax preparation almost humane. I love the check and correct feature. This year the software had a glitch that told me to fix something but it would not complete the operation or tell me what was wrong. I had to give it some minorly incorrect information so the software would function correctly.
Date published: 2021-04-07
Rated 3 out of 5 by from Doesn't work with Quickbooks Online Although this program provides great step by steps and informative quick links, it does not import info from Quickbooks online (only Quickbooks desktop) and so we had to hand- key everything! Pro is that we were able to file our taxes and they were accurate, but it took significantly longer.
Date published: 2021-04-07
Rated 3 out of 5 by from Not sufficient Still need to review the instructions from the State of Illinois for a 1041 in order to try to make sense of what entry is needed. This program needs some additional help/work in programming to ask the right questions to distribute income for Fiduciary vs State of Illinois
Date published: 2021-04-07
Rated 4 out of 5 by from Excellent I always file my taxes using Turbotax . Is easy to follow and understand step by step.
Date published: 2021-04-07
Rated 5 out of 5 by from they walk you thru !! The prompts and the help desk online were very helpful, when you did not understand the question.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 4012