TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from None Like Turbo Tax! My Live Expert was Maria. She was so professional, yet very friendly and knowledgeable. She took control of my account and led me intelligently through my situation. She was a gem! I had no problems communicating with her, nor her with me. Maria solved the situation quite timely. Thanks Maria!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very easy to navigate. I love using Turbo Tax because it is very easy to use and help is there if needed.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy to use and informative Good program to use. Will use again next year. Will tell friends
Date published: 2023-04-09
Rated 1 out of 5 by from Making taxes more painfully No turbotax I don't want the premium ultra super awesome tax package. I did not want it the first time, did not want it the 100th time either. Stop asking.
Date published: 2023-04-09
Rated 5 out of 5 by from Always the best I have been using TurboTax for over 15 years. Practically automates your taxes.
Date published: 2023-04-09
Rated 4 out of 5 by from On-line v.s disk The on-line version was such a PAIN! "Start for free" became $54, then at end it was $113. Furthermore, the pain was waiting for each page to load. Maybe it's just my old laptop. But it was so frustrating I bought the $70 disk version to save my sanity. I have used Turbo-Tax for years, but this may be my last. (Or maybe I'll get over it by next year? Or NOT)
Date published: 2023-04-09
Rated 5 out of 5 by from Simple and Fast Turbo Tax is self-explanatory and easy to navigate.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using Turbo Tax and very pleased with outcome Janice was very helpful. It was the first time I used the full service and Janice helped me with troubleshooting terms and condition I was not aware of.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy and quick! Turbo tax walks you through every step. Very easy to understand.
Date published: 2023-04-09
Rated 1 out of 5 by from Trick the user about pricing They forced me to get the "Premium" addition to file my taxes because I needed to add one 1099-DIV form. What a scam.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4003
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from None Like Turbo Tax! My Live Expert was Maria. She was so professional, yet very friendly and knowledgeable. She took control of my account and led me intelligently through my situation. She was a gem! I had no problems communicating with her, nor her with me. Maria solved the situation quite timely. Thanks Maria!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is very easy to navigate. I love using Turbo Tax because it is very easy to use and help is there if needed.
Date published: 2023-04-09
Rated 4 out of 5 by from Easy to use and informative Good program to use. Will use again next year. Will tell friends
Date published: 2023-04-09
Rated 1 out of 5 by from Making taxes more painfully No turbotax I don't want the premium ultra super awesome tax package. I did not want it the first time, did not want it the 100th time either. Stop asking.
Date published: 2023-04-09
Rated 5 out of 5 by from Always the best I have been using TurboTax for over 15 years. Practically automates your taxes.
Date published: 2023-04-09
Rated 4 out of 5 by from On-line v.s disk The on-line version was such a PAIN! "Start for free" became $54, then at end it was $113. Furthermore, the pain was waiting for each page to load. Maybe it's just my old laptop. But it was so frustrating I bought the $70 disk version to save my sanity. I have used Turbo-Tax for years, but this may be my last. (Or maybe I'll get over it by next year? Or NOT)
Date published: 2023-04-09
Rated 5 out of 5 by from Simple and Fast Turbo Tax is self-explanatory and easy to navigate.
Date published: 2023-04-09
Rated 5 out of 5 by from Been using Turbo Tax and very pleased with outcome Janice was very helpful. It was the first time I used the full service and Janice helped me with troubleshooting terms and condition I was not aware of.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo tax is easy and quick! Turbo tax walks you through every step. Very easy to understand.
Date published: 2023-04-09
Rated 1 out of 5 by from Trick the user about pricing They forced me to get the "Premium" addition to file my taxes because I needed to add one 1099-DIV form. What a scam.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 4003