TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281621 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Mostly the same. I like the walk through to cover all the option that are given. Knowing something applies to you or not. This feature is very useful.
Date published: 2021-04-10
Rated 1 out of 5 by from it sucks its very confused to use, will keep repeat the steps
Date published: 2021-04-10
Rated 5 out of 5 by from amazingly easy and useful this was my first time using TurboTax but it was easy to use and it helped me through the whole filing process. I would highly recommend Turbo Tax to anyone who is not confident in filing taxes for themselves. The best part is it is free is as well and provides all the support seen in most paid services
Date published: 2021-04-10
Rated 5 out of 5 by from Seems to be simple I think the forms are real simple! I would use Turbo Tax again.
Date published: 2021-04-10
Rated 5 out of 5 by from easy This is a easy way to e-file, never used it before
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax is awesome Thanks for help I was given by Doug today and others
Date published: 2021-04-10
Rated 5 out of 5 by from awesome fine everything was ggod and it was so easy thank u
Date published: 2021-04-10
Rated 4 out of 5 by from Not as good as it used to be It has become less intuitive in ability to detect deductions that were skipped. It failed to realize i missed the child care credit section and to make it worse did not show me a side by side breakdown of 2020 vs 2019 like it has done in years past. The only reason I noticed the missing child care credit was by comparing the final 2020 PDF version against 2019 PDF line by line, somewhat defeating the purpose of using Turbotax. It also redundantly imported some things that made parts of my income look twice as large as they really were, and thus making the amount I owed higher than it should have been. I've used TurboTax for 15 years and never had an issue unto the 2021 version for filing 2020 tax year. I will continue to use next year, but no longer trust it like I used to which is going to cause me unnecessary work double checking everything on the cryptic forms before committing to file.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent Very easy to do myself! Will use again in the future to do my taxes
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome Great Experience. Easy Experience. Everything is well explained
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 4002
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly the same. I like the walk through to cover all the option that are given. Knowing something applies to you or not. This feature is very useful.
Date published: 2021-04-10
Rated 1 out of 5 by from it sucks its very confused to use, will keep repeat the steps
Date published: 2021-04-10
Rated 5 out of 5 by from amazingly easy and useful this was my first time using TurboTax but it was easy to use and it helped me through the whole filing process. I would highly recommend Turbo Tax to anyone who is not confident in filing taxes for themselves. The best part is it is free is as well and provides all the support seen in most paid services
Date published: 2021-04-10
Rated 5 out of 5 by from Seems to be simple I think the forms are real simple! I would use Turbo Tax again.
Date published: 2021-04-10
Rated 5 out of 5 by from easy This is a easy way to e-file, never used it before
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax is awesome Thanks for help I was given by Doug today and others
Date published: 2021-04-10
Rated 5 out of 5 by from awesome fine everything was ggod and it was so easy thank u
Date published: 2021-04-10
Rated 4 out of 5 by from Not as good as it used to be It has become less intuitive in ability to detect deductions that were skipped. It failed to realize i missed the child care credit section and to make it worse did not show me a side by side breakdown of 2020 vs 2019 like it has done in years past. The only reason I noticed the missing child care credit was by comparing the final 2020 PDF version against 2019 PDF line by line, somewhat defeating the purpose of using Turbotax. It also redundantly imported some things that made parts of my income look twice as large as they really were, and thus making the amount I owed higher than it should have been. I've used TurboTax for 15 years and never had an issue unto the 2021 version for filing 2020 tax year. I will continue to use next year, but no longer trust it like I used to which is going to cause me unnecessary work double checking everything on the cryptic forms before committing to file.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent Very easy to do myself! Will use again in the future to do my taxes
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome Great Experience. Easy Experience. Everything is well explained
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 4002