TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from just don't Tthinking this was free and got charged over $100.
Date published: 2022-08-01
Rated 5 out of 5 by from Turbo taxis awesome Nice flow good timing didn’t take long very easy to use and get together
Date published: 2022-08-01
Rated 4 out of 5 by from Turbo Tax is very functional and easy to use I have used Turbo Tax for years and find it very intuitive.
Date published: 2022-08-01
Rated 4 out of 5 by from Turbo tax is pretty easy to use There are a few things I wish were easier, like navigation through the program. But all in all, it's pretty comprehensive and easy to figure out.
Date published: 2022-08-01
Rated 3 out of 5 by from No software support for desktop version When I called support nobody could help me w/ the issue I reported. Instead I was told to start from scratch by using the online version - what a waste of time. Especially since it behaves slightly differently from the desktop version which then required me to figure out why my refund was different across the two version. What a hassle.... Entering a 1099-R (ROTH conversion) was not straight-forward. The step-by-step process cannot handle it. Further, the Form 8582 line 1c (prior year's unallowed losses)) information got transferred incorrectly from my past TT returns, so there was mismatching info between Form 8582, 8582 AMT, Schedule E. It was a painful process fixing this.
Date published: 2022-08-01
Rated 5 out of 5 by from It’s my go to every yr I’ve used Turbo Tax for many years. It’s the easiest software to use for taxes and it’s so user friendly. You can’t go wrong with Turbo tax.
Date published: 2022-08-01
Rated 5 out of 5 by from nice job Was fast and very easy to follow. Was able to get my information and refund fairly fast.
Date published: 2022-08-01
Rated 4 out of 5 by from Turbotax is easy to use Very helpful with the prompts and time efficient .
Date published: 2022-08-01
Rated 5 out of 5 by from Turbo tax is great and the tax experts are so help Dawn was great really educated me and I feel confident in my return.
Date published: 2022-07-31
Rated 5 out of 5 by from Turbo Tax is very thorough At first, I forgot that I needed Turbotax Business. Business does not have the Michigan business tax option or the personal 1040. But I had purchased a 1040.
Date published: 2022-07-31
All TurboTax® Offerings Reviews - Page 401
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from just don't Tthinking this was free and got charged over $100.
Date published: 2022-08-01
Rated 5 out of 5 by from Turbo taxis awesome Nice flow good timing didn’t take long very easy to use and get together
Date published: 2022-08-01
Rated 4 out of 5 by from Turbo Tax is very functional and easy to use I have used Turbo Tax for years and find it very intuitive.
Date published: 2022-08-01
Rated 4 out of 5 by from Turbo tax is pretty easy to use There are a few things I wish were easier, like navigation through the program. But all in all, it's pretty comprehensive and easy to figure out.
Date published: 2022-08-01
Rated 3 out of 5 by from No software support for desktop version When I called support nobody could help me w/ the issue I reported. Instead I was told to start from scratch by using the online version - what a waste of time. Especially since it behaves slightly differently from the desktop version which then required me to figure out why my refund was different across the two version. What a hassle.... Entering a 1099-R (ROTH conversion) was not straight-forward. The step-by-step process cannot handle it. Further, the Form 8582 line 1c (prior year's unallowed losses)) information got transferred incorrectly from my past TT returns, so there was mismatching info between Form 8582, 8582 AMT, Schedule E. It was a painful process fixing this.
Date published: 2022-08-01
Rated 5 out of 5 by from It’s my go to every yr I’ve used Turbo Tax for many years. It’s the easiest software to use for taxes and it’s so user friendly. You can’t go wrong with Turbo tax.
Date published: 2022-08-01
Rated 5 out of 5 by from nice job Was fast and very easy to follow. Was able to get my information and refund fairly fast.
Date published: 2022-08-01
Rated 4 out of 5 by from Turbotax is easy to use Very helpful with the prompts and time efficient .
Date published: 2022-08-01
Rated 5 out of 5 by from Turbo tax is great and the tax experts are so help Dawn was great really educated me and I feel confident in my return.
Date published: 2022-07-31
Rated 5 out of 5 by from Turbo Tax is very thorough At first, I forgot that I needed Turbotax Business. Business does not have the Michigan business tax option or the personal 1040. But I had purchased a 1040.
Date published: 2022-07-31
All TurboTax® Offerings Reviews - Page 401