TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
KPDS123456789 from
I like the product. Licensing & updates are bad.
I like the product itself a great deal (been using for over 20 years), but the insanity of keeping license keys to access prior year returns is extremely painful and absurd. When I lost my license key for 2020 (I don't keep old CD boxes) I had to spend almost 3 hours getting to the point where I could file my return, and was almost ready to go to go out and buy another application. Additionally I hate the fact that I am forced to update the software every time I open it, even if I just want to print out an old form, already submitted. It always take much longer then the "less than one minute" noted and is a frustrating waste of time. The developers have produced a really good product. the management that sets policy is working very, very hard to lose my long term business by making a good product just too painful to use.
Date published: 2022-05-15
Rated 4 out of 5 by
retireddude21 from
Works fine
Mostly good, had to really look to find where to put stock earnings from a liquidation trust
Date published: 2022-05-15
Rated 5 out of 5 by
Screw CPA from
Really straight forward and easy to use.
Been wanting to do own taxes since CPA was too lazy for the "little man" to get me back everything I deserve.
Date published: 2022-05-15
Rated 5 out of 5 by
PAS024 from
Turbo Tax - Easy and informative
I have been using TurboTax for 15+ years. It has never failed me!!
Date published: 2022-05-15
Rated 5 out of 5 by
Ce Ce in KC from
easy
use always for anyone, very simple that a 8th grader
Date published: 2022-05-15
Rated 5 out of 5 by
Mak62 from
Good program.
Good service! Enjoyed using it for years. Consistency has always been good to use.
Date published: 2022-05-15
Rated 5 out of 5 by
Make it stop from
Stuck on one part of NJ Tax Return Form
I am unable to exit this screen and do not wish to submit a response of any kind. i simply want to exit the Turbo Tax program and be released form writing anything more in the form. Have I reached the mandatory 23 words requirement?
Date published: 2022-05-15
Rated 5 out of 5 by
Lauraine7747 from
Easy and convenient to use!
It walked us through all the steps one by one, which makes the whole process less stressful and ALMOST enjoyable.
Date published: 2022-05-15
Rated 5 out of 5 by
Klumbra1216 from
Easy Peasy
Loved this app! This was so easy to use! Thank you
Date published: 2022-05-15
Rated 5 out of 5 by
forreel from
Great Customer Services
I really enjoyed the customer service that Turbotax has provided. The product's features are very easy to follow and provided great next steps, love the wizard style of questions that guided me through this process. One suggestion would be an easier way to respond to my tax rep. Once I received a text or email that a message was sent that I needed to respond to, I had to click on the send a message to respond to her message. Would have be nice to to see link that state I have a message I need to respond to.
All TurboTax® Offerings Reviews - Page 41
Date published: 2022-05-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 3 out of 5 by
KPDS123456789 from
I like the product. Licensing & updates are bad.
I like the product itself a great deal (been using for over 20 years), but the insanity of keeping license keys to access prior year returns is extremely painful and absurd. When I lost my license key for 2020 (I don't keep old CD boxes) I had to spend almost 3 hours getting to the point where I could file my return, and was almost ready to go to go out and buy another application. Additionally I hate the fact that I am forced to update the software every time I open it, even if I just want to print out an old form, already submitted. It always take much longer then the "less than one minute" noted and is a frustrating waste of time. The developers have produced a really good product. the management that sets policy is working very, very hard to lose my long term business by making a good product just too painful to use.
Date published: 2022-05-15
Rated 4 out of 5 by
retireddude21 from
Works fine
Mostly good, had to really look to find where to put stock earnings from a liquidation trust
Date published: 2022-05-15
Rated 5 out of 5 by
Screw CPA from
Really straight forward and easy to use.
Been wanting to do own taxes since CPA was too lazy for the "little man" to get me back everything I deserve.
Date published: 2022-05-15
Rated 5 out of 5 by
PAS024 from
Turbo Tax - Easy and informative
I have been using TurboTax for 15+ years. It has never failed me!!
Date published: 2022-05-15
Rated 5 out of 5 by
Ce Ce in KC from
easy
use always for anyone, very simple that a 8th grader
Date published: 2022-05-15
Rated 5 out of 5 by
Mak62 from
Good program.
Good service! Enjoyed using it for years. Consistency has always been good to use.
Date published: 2022-05-15
Rated 5 out of 5 by
Make it stop from
Stuck on one part of NJ Tax Return Form
I am unable to exit this screen and do not wish to submit a response of any kind. i simply want to exit the Turbo Tax program and be released form writing anything more in the form. Have I reached the mandatory 23 words requirement?
Date published: 2022-05-15
Rated 5 out of 5 by
Lauraine7747 from
Easy and convenient to use!
It walked us through all the steps one by one, which makes the whole process less stressful and ALMOST enjoyable.
Date published: 2022-05-15
Rated 5 out of 5 by
Klumbra1216 from
Easy Peasy
Loved this app! This was so easy to use! Thank you
Date published: 2022-05-15
Rated 5 out of 5 by
forreel from
Great Customer Services
I really enjoyed the customer service that Turbotax has provided. The product's features are very easy to follow and provided great next steps, love the wizard style of questions that guided me through this process. One suggestion would be an easier way to respond to my tax rep. Once I received a text or email that a message was sent that I needed to respond to, I had to click on the send a message to respond to her message. Would have be nice to to see link that state I have a message I need to respond to.
All TurboTax® Offerings Reviews - Page 41
Date published: 2022-05-15