TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Over A Decade Of Using TurboTax I have used TuroTax for over 10 years. The product has been wonderful and when needed, the support (phone and online) has always been there!
Date published: 2023-04-10
Rated 5 out of 5 by from Fantastic and quick service Relatively inexpensive but gets it done in a heartbeat!
Date published: 2023-04-10
Rated 3 out of 5 by from Watch out for post filing updates Opened my tax file several weeks after filing it.Turbotax loaded the latest and greatest update into my file and blew out critical information on my state return regarding pension and annuity income. It resulted in suddenly owing the state an extra $5,000. Fortunately, I recognized what the error was and made the corrections, but this was just sloppy and dumb on Turbotax's part.
Date published: 2023-04-10
Rated 4 out of 5 by from Good Job It was easy. It was quick and simple to use and helped a lot.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use Help bar was very useful and easy to use. Provided good information
Date published: 2023-04-10
Rated 4 out of 5 by from It makes it easy,but too pushy for products It makes the process simple and it has good interactive features. The money grabbing continue pushing to buy products|features it is too much. To the point of being annoying. I will be looking into alternatives. The cost of the product has been continuously increased. The additions and improvements don't justify the extra cost. However, once you start you are most likely to stay on the product seems you don't want to waste the time invested. Third party product pushing even until the last minute, extra consulting etc., makes the look cheap, like desperate for income.. It is a shame it could be a great product without all these low practice strategies
Date published: 2023-04-10
Rated 5 out of 5 by from great quality and helpful It's is great and helpful for future reference of your tax money.
Date published: 2023-04-10
Rated 5 out of 5 by from A tried and true website--will use in the future TT is relatively easy to use and it's cheaper than hiring someone. I have found I can do my own taxes, without any problems, using this.
Date published: 2023-04-10
Rated 5 out of 5 by from Filed taxes myself for first time - super easy This was a great experience for a first time tax file. Would recommend.
Date published: 2023-04-10
Rated 2 out of 5 by from Not what it used to be Turbo Tax has become less user friendly. they now charge for any help that you need, and are constantly trying to sell you more(like making it hard to print your State return so that you will pay the $25 to efile it), i used to use the H&R Block program and switched to Turbo Tax because it also became harder to use, I will look at other programs next year, I just want to do my taxes, and then file them, without jumping through hoops
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 4000
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Over A Decade Of Using TurboTax I have used TuroTax for over 10 years. The product has been wonderful and when needed, the support (phone and online) has always been there!
Date published: 2023-04-10
Rated 5 out of 5 by from Fantastic and quick service Relatively inexpensive but gets it done in a heartbeat!
Date published: 2023-04-10
Rated 3 out of 5 by from Watch out for post filing updates Opened my tax file several weeks after filing it.Turbotax loaded the latest and greatest update into my file and blew out critical information on my state return regarding pension and annuity income. It resulted in suddenly owing the state an extra $5,000. Fortunately, I recognized what the error was and made the corrections, but this was just sloppy and dumb on Turbotax's part.
Date published: 2023-04-10
Rated 4 out of 5 by from Good Job It was easy. It was quick and simple to use and helped a lot.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use Help bar was very useful and easy to use. Provided good information
Date published: 2023-04-10
Rated 4 out of 5 by from It makes it easy,but too pushy for products It makes the process simple and it has good interactive features. The money grabbing continue pushing to buy products|features it is too much. To the point of being annoying. I will be looking into alternatives. The cost of the product has been continuously increased. The additions and improvements don't justify the extra cost. However, once you start you are most likely to stay on the product seems you don't want to waste the time invested. Third party product pushing even until the last minute, extra consulting etc., makes the look cheap, like desperate for income.. It is a shame it could be a great product without all these low practice strategies
Date published: 2023-04-10
Rated 5 out of 5 by from great quality and helpful It's is great and helpful for future reference of your tax money.
Date published: 2023-04-10
Rated 5 out of 5 by from A tried and true website--will use in the future TT is relatively easy to use and it's cheaper than hiring someone. I have found I can do my own taxes, without any problems, using this.
Date published: 2023-04-10
Rated 5 out of 5 by from Filed taxes myself for first time - super easy This was a great experience for a first time tax file. Would recommend.
Date published: 2023-04-10
Rated 2 out of 5 by from Not what it used to be Turbo Tax has become less user friendly. they now charge for any help that you need, and are constantly trying to sell you more(like making it hard to print your State return so that you will pay the $25 to efile it), i used to use the H&R Block program and switched to Turbo Tax because it also became harder to use, I will look at other programs next year, I just want to do my taxes, and then file them, without jumping through hoops
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 4000