TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 2 out of 5 by from This year's version really sucks My basic info was not even carried thru from last year correctly. My submission was just rejected by IRS because my SSN was incorrect. How can that even happen?
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you TT Thanks great fast quick great job easy files all questions thanks you TT
Date published: 2023-04-09
Rated 1 out of 5 by from Glitch in your system my gross distro was 6K. my NY witheld was 348. your system tells me the witheld can't be more than the distro. i made it this far so i just have to move it to zero and pay more taxes b/c your system doesn't understand 6k is greater than 348.
Date published: 2023-04-09
Rated 3 out of 5 by from Pay more for being existing customer Just paid more for being existing customer. Expect price hike 25% to 30% year on year, for filing similar things. Next year no TurboTax for sure. Their website shows price for premeir $89 which covers investments and rental properties. I've investments only to show, I got charged for $119. Called customer support, they're broken record, they'll keep repeating same non-sense.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Tameka was great and explained everything in detail for me. Will definitely use live service again
Date published: 2023-04-09
Rated 1 out of 5 by from Fees and Fees no "Free tax return" Stop charging me a bunch of services I don't need.
Date published: 2023-04-09
Rated 5 out of 5 by from Great help Good step by step instructions. Thank You Good step by step instructions
Date published: 2023-04-09
Rated 2 out of 5 by from It will file your taxes- but not easily Its a frustrating money pit, welcome to hypercapitalism at its best. I used it again this year because I though it would be easier to transfer old information. it was not, I had to go back through old paper to find what the software already knew because of last year. Im sure if I had looked harder I could have found a way to pay to get it. No thanks, not anymore.
Date published: 2023-04-09
Rated 4 out of 5 by from good process but high in cost easy to use and understand not big on the cost!!!!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax makes it very easy to gather all the details and information you need to file your taxes, I’ve been using it for a while and love it.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3999
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from This year's version really sucks My basic info was not even carried thru from last year correctly. My submission was just rejected by IRS because my SSN was incorrect. How can that even happen?
Date published: 2023-04-09
Rated 5 out of 5 by from Thank you TT Thanks great fast quick great job easy files all questions thanks you TT
Date published: 2023-04-09
Rated 1 out of 5 by from Glitch in your system my gross distro was 6K. my NY witheld was 348. your system tells me the witheld can't be more than the distro. i made it this far so i just have to move it to zero and pay more taxes b/c your system doesn't understand 6k is greater than 348.
Date published: 2023-04-09
Rated 3 out of 5 by from Pay more for being existing customer Just paid more for being existing customer. Expect price hike 25% to 30% year on year, for filing similar things. Next year no TurboTax for sure. Their website shows price for premeir $89 which covers investments and rental properties. I've investments only to show, I got charged for $119. Called customer support, they're broken record, they'll keep repeating same non-sense.
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is awesome Tameka was great and explained everything in detail for me. Will definitely use live service again
Date published: 2023-04-09
Rated 1 out of 5 by from Fees and Fees no "Free tax return" Stop charging me a bunch of services I don't need.
Date published: 2023-04-09
Rated 5 out of 5 by from Great help Good step by step instructions. Thank You Good step by step instructions
Date published: 2023-04-09
Rated 2 out of 5 by from It will file your taxes- but not easily Its a frustrating money pit, welcome to hypercapitalism at its best. I used it again this year because I though it would be easier to transfer old information. it was not, I had to go back through old paper to find what the software already knew because of last year. Im sure if I had looked harder I could have found a way to pay to get it. No thanks, not anymore.
Date published: 2023-04-09
Rated 4 out of 5 by from good process but high in cost easy to use and understand not big on the cost!!!!
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is great! Turbo Tax makes it very easy to gather all the details and information you need to file your taxes, I’ve been using it for a while and love it.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3999