TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from TurboTax is great and makes my life easier Was able to do a quick review of my taxes and all the information that I needed was quickly provided to me
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax es fantástico Siempre me ayudan mucho, es excelente aplicación, 👌
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the best of the 2 I used the other tax program years ago and then switched to Turbo Tax and found it to be easier. I used to have a rental property for 7 years, so my taxes were just a bit more complicated.
Date published: 2023-04-10
Rated 5 out of 5 by from 2022 taxes process I've been a returning customer for Turbo tax, and it has been a easy and stress free process doing my taxes like this in the past and now. I'd recommend others to do it, in fact, I've recommended my neighbor to use turbo tax if not for this year maybe the next one. Thanks
Date published: 2023-04-10
Rated 5 out of 5 by from Great Application The experts were thorough and veryt educated on the services provided. Will recommend
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and easy TurboTax Premium is quick and easy to use. We use it every year.
Date published: 2023-04-10
Rated 2 out of 5 by from ok Everything was good except business side. I don't trust all was done optimally
Date published: 2023-04-10
Rated 3 out of 5 by from Pushing too much to get paid versions I was able to file my taxes, but I had to click multiple links to bypass the forced paid versions.
Date published: 2023-04-10
Rated 4 out of 5 by from I wish I'd known... I wish I'd known that my computer no longer supported this year's version of TurboTax *before* I purchased the software download -- would have saved me $60. Other than that, everything went very smoothly. Easy interface. Online version, if anything, worked more easily than the downloaded software did in years past.
Date published: 2023-04-10
Rated 3 out of 5 by from Turbotax Crashed & Lost Data Turbotax Desktop for Mac. First time ever that this happened - app has been solid for many years, never crashed or lost data before. The new authentication mechanism for connecting to and downloading third party brokerage information has problems. Merrill connectivity / authentication is still embedded in the Ttax app and worked fine. But Fidelity and JPMorgan Chase each started up an external browser window and required authentication through a pop-up window in the browser. This failed and Turbotax crashed, losing all its data. I had to start over this year's return from scratch, very bad. Also, next time through (file-save often), attempting to download through this external browser method did not work for either brokerage. The procedure worked but the data simply didn't download, didn't show up in the app. I tried restarting the Ttax app, restarting browser, clearing browser caches, etc. The only thing that worked was changing the default browser on the computer to a different browser entirely, then killing the Ttax app, then restarting the Ttax app, entering the interview again, calling out to the new browser, then downloads worked properly. Very klunky when it did work, and very poor integration quality.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great and makes my life easier Was able to do a quick review of my taxes and all the information that I needed was quickly provided to me
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax es fantástico Siempre me ayudan mucho, es excelente aplicación, 👌
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is the best of the 2 I used the other tax program years ago and then switched to Turbo Tax and found it to be easier. I used to have a rental property for 7 years, so my taxes were just a bit more complicated.
Date published: 2023-04-10
Rated 5 out of 5 by from 2022 taxes process I've been a returning customer for Turbo tax, and it has been a easy and stress free process doing my taxes like this in the past and now. I'd recommend others to do it, in fact, I've recommended my neighbor to use turbo tax if not for this year maybe the next one. Thanks
Date published: 2023-04-10
Rated 5 out of 5 by from Great Application The experts were thorough and veryt educated on the services provided. Will recommend
Date published: 2023-04-10
Rated 5 out of 5 by from Quick and easy TurboTax Premium is quick and easy to use. We use it every year.
Date published: 2023-04-10
Rated 2 out of 5 by from ok Everything was good except business side. I don't trust all was done optimally
Date published: 2023-04-10
Rated 3 out of 5 by from Pushing too much to get paid versions I was able to file my taxes, but I had to click multiple links to bypass the forced paid versions.
Date published: 2023-04-10
Rated 4 out of 5 by from I wish I'd known... I wish I'd known that my computer no longer supported this year's version of TurboTax *before* I purchased the software download -- would have saved me $60. Other than that, everything went very smoothly. Easy interface. Online version, if anything, worked more easily than the downloaded software did in years past.
Date published: 2023-04-10
Rated 3 out of 5 by from Turbotax Crashed & Lost Data Turbotax Desktop for Mac. First time ever that this happened - app has been solid for many years, never crashed or lost data before. The new authentication mechanism for connecting to and downloading third party brokerage information has problems. Merrill connectivity / authentication is still embedded in the Ttax app and worked fine. But Fidelity and JPMorgan Chase each started up an external browser window and required authentication through a pop-up window in the browser. This failed and Turbotax crashed, losing all its data. I had to start over this year's return from scratch, very bad. Also, next time through (file-save often), attempting to download through this external browser method did not work for either brokerage. The procedure worked but the data simply didn't download, didn't show up in the app. I tried restarting the Ttax app, restarting browser, clearing browser caches, etc. The only thing that worked was changing the default browser on the computer to a different browser entirely, then killing the Ttax app, then restarting the Ttax app, entering the interview again, calling out to the new browser, then downloads worked properly. Very klunky when it did work, and very poor integration quality.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3998