TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax is dependable to file my yearly taxes Easy to use and always feel confident that I will not have an issue with the IRS
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is user friendly Easy to use this is my 7th year filing my taxes and it's easy to use
Date published: 2023-01-31
Rated 5 out of 5 by from Great Easy Experience and Great Customer Service Had some issues submitting my return so I called the support for help over the phone and Jennifer helped me out. She did AMAZING and resolved the issue I was experiencing. 1000/10 recommend using TurboTax, very easy and user friendly.
Date published: 2023-01-31
Rated 5 out of 5 by from turbotax easy to use I would recommend turbotax it is easy user friendly
Date published: 2023-01-31
Rated 5 out of 5 by from Great Service Very responsive and very helpful with very complex tax return
Date published: 2023-01-31
Rated 5 out of 5 by from Great Fast and easy took no time at all i loved it i use it every year
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and east with 1 W2 Fast and easy. Had all my W2 information on file. Just had to doublecheck everything and done!
Date published: 2023-01-31
Rated 1 out of 5 by from We're not Doing Turbo Tax Next Year We were very frustrated that we were not able to file using the free edition of TurboTax because we supposedly had a retirement credit. In addition to charging us $39 for the "Deluxe" edition, they tried to charge an ADDITIONAL $39 for choosing to pay the fee with our refund. Thankfully, I caught the unnecessary expense and went back to charge the $39 to our debit card. That way TurboTax would not charge $39 TWICE. We also made an error on our first attempt to file out taxes this year, and TurboTax did NOT make it easy to go back and fix the error. Thankfully, I already had an inkling that we had made the error and knew what needed to be done to fix it after researching it on another website. Next year, we are not choosing TurboTax. After 8 years of using this service, this is our last year that Turbo Tax is getting sneaky fees from us.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax! Great Quick and easy. No problems or confusion. I'm getting my money back. Yay!
Date published: 2023-01-31
Rated 5 out of 5 by from TURBO TAX THE BEST PRODUCT OUT THERE I TRIED OTHERS BUT TURBO TAX IS THE BEST
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3998
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is dependable to file my yearly taxes Easy to use and always feel confident that I will not have an issue with the IRS
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is user friendly Easy to use this is my 7th year filing my taxes and it's easy to use
Date published: 2023-01-31
Rated 5 out of 5 by from Great Easy Experience and Great Customer Service Had some issues submitting my return so I called the support for help over the phone and Jennifer helped me out. She did AMAZING and resolved the issue I was experiencing. 1000/10 recommend using TurboTax, very easy and user friendly.
Date published: 2023-01-31
Rated 5 out of 5 by from turbotax easy to use I would recommend turbotax it is easy user friendly
Date published: 2023-01-31
Rated 5 out of 5 by from Great Service Very responsive and very helpful with very complex tax return
Date published: 2023-01-31
Rated 5 out of 5 by from Great Fast and easy took no time at all i loved it i use it every year
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and east with 1 W2 Fast and easy. Had all my W2 information on file. Just had to doublecheck everything and done!
Date published: 2023-01-31
Rated 1 out of 5 by from We're not Doing Turbo Tax Next Year We were very frustrated that we were not able to file using the free edition of TurboTax because we supposedly had a retirement credit. In addition to charging us $39 for the "Deluxe" edition, they tried to charge an ADDITIONAL $39 for choosing to pay the fee with our refund. Thankfully, I caught the unnecessary expense and went back to charge the $39 to our debit card. That way TurboTax would not charge $39 TWICE. We also made an error on our first attempt to file out taxes this year, and TurboTax did NOT make it easy to go back and fix the error. Thankfully, I already had an inkling that we had made the error and knew what needed to be done to fix it after researching it on another website. Next year, we are not choosing TurboTax. After 8 years of using this service, this is our last year that Turbo Tax is getting sneaky fees from us.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax! Great Quick and easy. No problems or confusion. I'm getting my money back. Yay!
Date published: 2023-01-31
Rated 5 out of 5 by from TURBO TAX THE BEST PRODUCT OUT THERE I TRIED OTHERS BUT TURBO TAX IS THE BEST
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3998