TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is a great program, but ... My experience with Turbo tax was good, but I thought it cost less to file than what I was actually charged.
Date published: 2023-04-07
Rated 5 out of 5 by from very goood slow on my computer product works as expected Thanks
Date published: 2023-04-07
Rated 1 out of 5 by from Could not import previous returns from Turbo Tax I purchased on-line this year and started return and then found out I could not import last years return. Huge frustration. Put a warning or query to import. Fix This. Frequent complaint of many years by your customers!!!!!!
Date published: 2023-04-07
Rated 4 out of 5 by from Great Website The site was easy to navigate and use, but it was uneasy to undo mistakes.
Date published: 2023-04-07
Rated 5 out of 5 by from Free for low income? I used to file free for low income, this year I was charged $126.85
Date published: 2023-04-07
Rated 2 out of 5 by from getting more and more expensive every year i have been a turbotax customer for years however i was not expecting to pay over 193 dollars for what i know is a simple tax situation. i have no mortgage, no cars, no loans, no crypto, i don't day trade yet it is regarded as needing to upgrade to a deluxe? why??? seriously? this is ridiculous. i will no longer use TurboTax for next year. i paid $75 last year with the SAME exact situation.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is awesome! Great app. Easy and very, very fast. Using it again next year.
Date published: 2023-04-07
Rated 5 out of 5 by from Thankful for Turbo Tax! I always get an excellent refund - thanks a bunch!! Highly recommend their services to anyone!
Date published: 2023-04-07
Rated 5 out of 5 by from Very Positive Experience I had a question regarding a capital gain that I needed to claim, so I requested a phone call. I received an immediate call from a lady named "Pen." She listened carefully to my questions and then directly me to the set of questions I needed to respond to. She then remained on the phone with me while I calculated the numbers and made sure I put everything in the right place. She was kind and patient and more pleasant to deal with than in-person preparers I have gone to in the past.
Date published: 2023-04-07
Rated 5 out of 5 by from Thank you Turbo Tax The process was seamless and helpful. Will definitely use Turbo Tax next year.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax is a great program, but ... My experience with Turbo tax was good, but I thought it cost less to file than what I was actually charged.
Date published: 2023-04-07
Rated 5 out of 5 by from very goood slow on my computer product works as expected Thanks
Date published: 2023-04-07
Rated 1 out of 5 by from Could not import previous returns from Turbo Tax I purchased on-line this year and started return and then found out I could not import last years return. Huge frustration. Put a warning or query to import. Fix This. Frequent complaint of many years by your customers!!!!!!
Date published: 2023-04-07
Rated 4 out of 5 by from Great Website The site was easy to navigate and use, but it was uneasy to undo mistakes.
Date published: 2023-04-07
Rated 5 out of 5 by from Free for low income? I used to file free for low income, this year I was charged $126.85
Date published: 2023-04-07
Rated 2 out of 5 by from getting more and more expensive every year i have been a turbotax customer for years however i was not expecting to pay over 193 dollars for what i know is a simple tax situation. i have no mortgage, no cars, no loans, no crypto, i don't day trade yet it is regarded as needing to upgrade to a deluxe? why??? seriously? this is ridiculous. i will no longer use TurboTax for next year. i paid $75 last year with the SAME exact situation.
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax is awesome! Great app. Easy and very, very fast. Using it again next year.
Date published: 2023-04-07
Rated 5 out of 5 by from Thankful for Turbo Tax! I always get an excellent refund - thanks a bunch!! Highly recommend their services to anyone!
Date published: 2023-04-07
Rated 5 out of 5 by from Very Positive Experience I had a question regarding a capital gain that I needed to claim, so I requested a phone call. I received an immediate call from a lady named "Pen." She listened carefully to my questions and then directly me to the set of questions I needed to respond to. She then remained on the phone with me while I calculated the numbers and made sure I put everything in the right place. She was kind and patient and more pleasant to deal with than in-person preparers I have gone to in the past.
Date published: 2023-04-07
Rated 5 out of 5 by from Thank you Turbo Tax The process was seamless and helpful. Will definitely use Turbo Tax next year.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3993