TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
Terri03 from
Turbo Tax is a great program, but ...
My experience with Turbo tax was good, but I thought it cost less to file than what I was actually charged.
Date published: 2023-04-07
Rated 5 out of 5 by
jim 225 from
very goood
slow on my computer product works as expected Thanks
Date published: 2023-04-07
Rated 1 out of 5 by
hullebs from
Could not import previous returns from Turbo Tax
I purchased on-line this year and started return and then found out I could not import last years return. Huge frustration. Put a warning or query to import. Fix This. Frequent complaint of many years by your customers!!!!!!
Date published: 2023-04-07
Rated 4 out of 5 by
Maryisa CC from
Great Website
The site was easy to navigate and use, but it was uneasy to undo mistakes.
Date published: 2023-04-07
Rated 5 out of 5 by
KAPetty from
Free for low income?
I used to file free for low income, this year I was charged $126.85
Date published: 2023-04-07
Rated 2 out of 5 by
saraozg from
getting more and more expensive every year
i have been a turbotax customer for years however i was not expecting to pay over 193 dollars for what i know is a simple tax situation. i have no mortgage, no cars, no loans, no crypto, i don't day trade yet it is regarded as needing to upgrade to a deluxe? why??? seriously? this is ridiculous. i will no longer use TurboTax for next year. i paid $75 last year with the SAME exact situation.
Date published: 2023-04-07
Rated 5 out of 5 by
ardauis86 from
TurboTax is awesome!
Great app. Easy and very, very fast. Using it again next year.
Date published: 2023-04-07
Rated 5 out of 5 by
EmilyPrenrizz from
Thankful for Turbo Tax!
I always get an excellent refund - thanks a bunch!! Highly recommend their services to anyone!
Date published: 2023-04-07
Rated 5 out of 5 by
Janet010212 from
Very Positive Experience
I had a question regarding a capital gain that I needed to claim, so I requested a phone call. I received an immediate call from a lady named "Pen." She listened carefully to my questions and then directly me to the set of questions I needed to respond to. She then remained on the phone with me while I calculated the numbers and made sure I put everything in the right place. She was kind and patient and more pleasant to deal with than in-person preparers I have gone to in the past.
Date published: 2023-04-07
Rated 5 out of 5 by
DexterG76 from
Thank you Turbo Tax
The process was seamless and helpful. Will definitely use Turbo Tax next year.
All TurboTax® Offerings Reviews - Page 3993
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Terri03 from
Turbo Tax is a great program, but ...
My experience with Turbo tax was good, but I thought it cost less to file than what I was actually charged.
Date published: 2023-04-07
Rated 5 out of 5 by
jim 225 from
very goood
slow on my computer product works as expected Thanks
Date published: 2023-04-07
Rated 1 out of 5 by
hullebs from
Could not import previous returns from Turbo Tax
I purchased on-line this year and started return and then found out I could not import last years return. Huge frustration. Put a warning or query to import. Fix This. Frequent complaint of many years by your customers!!!!!!
Date published: 2023-04-07
Rated 4 out of 5 by
Maryisa CC from
Great Website
The site was easy to navigate and use, but it was uneasy to undo mistakes.
Date published: 2023-04-07
Rated 5 out of 5 by
KAPetty from
Free for low income?
I used to file free for low income, this year I was charged $126.85
Date published: 2023-04-07
Rated 2 out of 5 by
saraozg from
getting more and more expensive every year
i have been a turbotax customer for years however i was not expecting to pay over 193 dollars for what i know is a simple tax situation. i have no mortgage, no cars, no loans, no crypto, i don't day trade yet it is regarded as needing to upgrade to a deluxe? why??? seriously? this is ridiculous. i will no longer use TurboTax for next year. i paid $75 last year with the SAME exact situation.
Date published: 2023-04-07
Rated 5 out of 5 by
ardauis86 from
TurboTax is awesome!
Great app. Easy and very, very fast. Using it again next year.
Date published: 2023-04-07
Rated 5 out of 5 by
EmilyPrenrizz from
Thankful for Turbo Tax!
I always get an excellent refund - thanks a bunch!! Highly recommend their services to anyone!
Date published: 2023-04-07
Rated 5 out of 5 by
Janet010212 from
Very Positive Experience
I had a question regarding a capital gain that I needed to claim, so I requested a phone call. I received an immediate call from a lady named "Pen." She listened carefully to my questions and then directly me to the set of questions I needed to respond to. She then remained on the phone with me while I calculated the numbers and made sure I put everything in the right place. She was kind and patient and more pleasant to deal with than in-person preparers I have gone to in the past.
Date published: 2023-04-07
Rated 5 out of 5 by
DexterG76 from
Thank you Turbo Tax
The process was seamless and helpful. Will definitely use Turbo Tax next year.
All TurboTax® Offerings Reviews - Page 3993
Date published: 2023-04-07