TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281651 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax is Excellent I like to use Turbotax to file my tax return every year
Date published: 2021-04-10
Rated 2 out of 5 by from to expensive Your prices are extremely high. Then you turn around and charge a $40.00 to deduct the payment from my federal return. Its fair to say, this will be the last year i use turbo tax
Date published: 2021-04-10
Rated 5 out of 5 by from Love Turbotax! Turbotax did a great job helping me file my federal tax return. The help prompts marked with a ? mark were of great help. I was a bit concerned when in the review step the tool asked me to input some info into Form 2210, but after some struggle it worked well. I think you should provide more help tips to users if they have to input info into form 2210. Since it is newly introduced in 2021, I can understand it is not perfect right now.
Date published: 2021-04-10
Rated 5 out of 5 by from easy to use easy to use, great support wish it was easier to talk to someone when you have a question
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax is Great!! I love the way Turbo Tax is so fast and effient. Quick and painless!!
Date published: 2021-04-10
Rated 2 out of 5 by from Far inferior to the TurboTax Individual products Fortunately this is the final return for this trust. I've had to fight TurboTax year after year and am very thankful it's over. This is a bare-bones system where you have to enter every transaction manually, UNLESS you pay Intuit to also use Quickbooks, which is overkill for a trust. So...no import, crude data entry, cryptic review messages, poor integration with state programs. So much to dislike...and it's priced HIGHER than much more fully functional individual programs. Skip this one!
Date published: 2021-04-10
Rated 5 out of 5 by from Filed with ease Turbo Tax is a user friendly program that helps filing those dreaded taxes with the easiest of effort. I appreciate all the 'Help' and explanations offered to support me while I am looking for the proper information to file on. A very good program, which I have been using for well over 10 years.
Date published: 2021-04-10
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE ANSWERED ALL APPLICABLE QUESTIONS
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome job Turbo Tax! I enjoyed doing my taxes through Turbo Tax. It was very easy!
Date published: 2021-04-10
Rated 1 out of 5 by from Expensive, clunky, and untrustworthy To be honest, I use turbo tax because I think it would be more difficult to switch. If I hadn't started using turbo tax a few years ago I certainly wouldn't start now. I have multi-state income every year and the first year I did my taxes with TurboTax they tried to tell me I owed money to a state for out-of-state income. I don't have any faith in the product or in their staff at all and nor do I have confidence in the process. I had originally rated it as fair but changed it to poor after reflecting.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3988
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Excellent I like to use Turbotax to file my tax return every year
Date published: 2021-04-10
Rated 2 out of 5 by from to expensive Your prices are extremely high. Then you turn around and charge a $40.00 to deduct the payment from my federal return. Its fair to say, this will be the last year i use turbo tax
Date published: 2021-04-10
Rated 5 out of 5 by from Love Turbotax! Turbotax did a great job helping me file my federal tax return. The help prompts marked with a ? mark were of great help. I was a bit concerned when in the review step the tool asked me to input some info into Form 2210, but after some struggle it worked well. I think you should provide more help tips to users if they have to input info into form 2210. Since it is newly introduced in 2021, I can understand it is not perfect right now.
Date published: 2021-04-10
Rated 5 out of 5 by from easy to use easy to use, great support wish it was easier to talk to someone when you have a question
Date published: 2021-04-10
Rated 4 out of 5 by from Turbo Tax is Great!! I love the way Turbo Tax is so fast and effient. Quick and painless!!
Date published: 2021-04-10
Rated 2 out of 5 by from Far inferior to the TurboTax Individual products Fortunately this is the final return for this trust. I've had to fight TurboTax year after year and am very thankful it's over. This is a bare-bones system where you have to enter every transaction manually, UNLESS you pay Intuit to also use Quickbooks, which is overkill for a trust. So...no import, crude data entry, cryptic review messages, poor integration with state programs. So much to dislike...and it's priced HIGHER than much more fully functional individual programs. Skip this one!
Date published: 2021-04-10
Rated 5 out of 5 by from Filed with ease Turbo Tax is a user friendly program that helps filing those dreaded taxes with the easiest of effort. I appreciate all the 'Help' and explanations offered to support me while I am looking for the proper information to file on. A very good program, which I have been using for well over 10 years.
Date published: 2021-04-10
Rated 5 out of 5 by from VERY EASY TO USE VERY EASY TO USE ANSWERED ALL APPLICABLE QUESTIONS
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome job Turbo Tax! I enjoyed doing my taxes through Turbo Tax. It was very easy!
Date published: 2021-04-10
Rated 1 out of 5 by from Expensive, clunky, and untrustworthy To be honest, I use turbo tax because I think it would be more difficult to switch. If I hadn't started using turbo tax a few years ago I certainly wouldn't start now. I have multi-state income every year and the first year I did my taxes with TurboTax they tried to tell me I owed money to a state for out-of-state income. I don't have any faith in the product or in their staff at all and nor do I have confidence in the process. I had originally rated it as fair but changed it to poor after reflecting.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3988