TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from very user friendly Turbo Tax is a safe and efficient way to file your taxes.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is a good way to get taxes done We liked using Turbo Tax. We called to learn how to save our return on our computer and received great advise.
Date published: 2023-04-07
Rated 5 out of 5 by from LOVE TURBO TAX For the last 7 years my wife an I have used a CPA to file our taxes (no matter how much I argued I could not sway her). This year our CPA was sick and we needed to file a bit late. I used Turbo Tax with her sitting right next to me. It took me a few hours to go through everything but in the end it cost us a bit less and we got a better return then our CPA has ever gotten us before!!! We will never file any other way. THANKS TURBO TAX!!!!
Date published: 2023-04-07
Rated 5 out of 5 by from TURBO TAX IS EASY and RELIABLE and ACCURATE!!!! its easy to you use asks you all the questions as you move along each step
Date published: 2023-04-07
Rated 3 out of 5 by from Comments on Turbotax It was generally easy to use except when in the "Error Crrection" screens. We weree told to correct some errors on our 199R's but we couldn't identify which 1099 we were correcting the errors on. This lack of identifying the correct 1099 made it a bit of a challenge to correct the errors properly. We only hope our gusses were correct.
Date published: 2023-04-07
Rated 3 out of 5 by from Everything is good except for crypto The whole user experience is good except for Binance. 1. It is not that clear that you want me to combine all these year's transaction in ONE single csv file. 2. The error info is not clear at all, i have problems for loading all transactions that is marked "transfers", maybe that is a bug, i don't know, but it took me forever to figure those two things out and waste a lot of time. Why can't I just use the binance API? and can you look at your connections for type "transfer"?? Very very frustrating... Then why my info from Turbotax software is not connected to TurboTax web? It is not...so convenient either.
Date published: 2023-04-07
Rated 5 out of 5 by from Consistent, accurate and easy to understand I have used TT for many years now, as well as the It's Deductible program to calculate deductions related to charity. Combined, these tools offer a way to do most taxes simply and with minimal hassle. I appreciate these tools and the work that went into them.
Date published: 2023-04-07
Rated 4 out of 5 by from good job Good service but you need to continue to improve the clarity of the explanations of what data is requested. It is still somewhat confusing at times. What is with the stupid nickname below? I have tried 6 times and it won't take anything. Thanks
Date published: 2023-04-07
Rated 5 out of 5 by from Simple to use Looooove that it is simple to use. Use it every year!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax was easy and efficient! Turbo Tax made doing my taxes myself easy and stress free. Very pleased with the process and the help from Turbo Tax during the process. Will definitely use again and recommend to friends and family.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3987
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from very user friendly Turbo Tax is a safe and efficient way to file your taxes.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is a good way to get taxes done We liked using Turbo Tax. We called to learn how to save our return on our computer and received great advise.
Date published: 2023-04-07
Rated 5 out of 5 by from LOVE TURBO TAX For the last 7 years my wife an I have used a CPA to file our taxes (no matter how much I argued I could not sway her). This year our CPA was sick and we needed to file a bit late. I used Turbo Tax with her sitting right next to me. It took me a few hours to go through everything but in the end it cost us a bit less and we got a better return then our CPA has ever gotten us before!!! We will never file any other way. THANKS TURBO TAX!!!!
Date published: 2023-04-07
Rated 5 out of 5 by from TURBO TAX IS EASY and RELIABLE and ACCURATE!!!! its easy to you use asks you all the questions as you move along each step
Date published: 2023-04-07
Rated 3 out of 5 by from Comments on Turbotax It was generally easy to use except when in the "Error Crrection" screens. We weree told to correct some errors on our 199R's but we couldn't identify which 1099 we were correcting the errors on. This lack of identifying the correct 1099 made it a bit of a challenge to correct the errors properly. We only hope our gusses were correct.
Date published: 2023-04-07
Rated 3 out of 5 by from Everything is good except for crypto The whole user experience is good except for Binance. 1. It is not that clear that you want me to combine all these year's transaction in ONE single csv file. 2. The error info is not clear at all, i have problems for loading all transactions that is marked "transfers", maybe that is a bug, i don't know, but it took me forever to figure those two things out and waste a lot of time. Why can't I just use the binance API? and can you look at your connections for type "transfer"?? Very very frustrating... Then why my info from Turbotax software is not connected to TurboTax web? It is not...so convenient either.
Date published: 2023-04-07
Rated 5 out of 5 by from Consistent, accurate and easy to understand I have used TT for many years now, as well as the It's Deductible program to calculate deductions related to charity. Combined, these tools offer a way to do most taxes simply and with minimal hassle. I appreciate these tools and the work that went into them.
Date published: 2023-04-07
Rated 4 out of 5 by from good job Good service but you need to continue to improve the clarity of the explanations of what data is requested. It is still somewhat confusing at times. What is with the stupid nickname below? I have tried 6 times and it won't take anything. Thanks
Date published: 2023-04-07
Rated 5 out of 5 by from Simple to use Looooove that it is simple to use. Use it every year!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax was easy and efficient! Turbo Tax made doing my taxes myself easy and stress free. Very pleased with the process and the help from Turbo Tax during the process. Will definitely use again and recommend to friends and family.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3987