TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Student
Rated 5 out of 5 by from Super Easy!!! This was so easy. Literally basic step by step questions.
Date published: 2021-04-10
Rated 5 out of 5 by from Superiority of Turbo Tax Turbo Tax is a superior tax preparation and filing product.
Date published: 2021-04-10
Rated 2 out of 5 by from Easiest to use but too expensive vs competition Have used Turbo Tax for 12-years and it has become far more expensive to use compared to H&R Blocks program. Now that the program is all on-line, no DVD!, Turbo Tax can't justify charging 50% more than H&R block.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is Helpful Very clear and easy to file your taxes online without much hassle.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is the New Way i was about to file my 2020 & 2019 w2's together and i just felt like i needed a expert a guy name robert got right on and help get my taxes together and he stayed live with me until i was ready to file!! awesome customer service robert thank you so much!!
Date published: 2021-04-10
Rated 5 out of 5 by from Only Tax software I use I purchase this software every year and have never had any problems installing or using it!
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as before A payer state/payer's ID in the 1099-R prevented me from e-filing my return? The field was blank in my 1099-R so I can't enter it into the Turbo Tax program. Turbo Tax accepted that initially and everything was fine until it was time to file. I even paid for e-filing my state return. The program is so rigid that it will not allow the users to e-file their state return if their federal return is not e-filed. So I ended up having to file by mail for both the federal and state tax return. If this is a show stopper of a problem why didn't turbo tax flag it at the review for the federal tax return? It would have given me more time to react. Perhaps contact the outfit who issue the 1099-R and ask them to amend the problem and issue an amended 1099-R. We did search for answers online via google and found the recommended work around by Turbo Tax is to ignore and proceed. Although the inconsistent handling of this issue was aggravating, Turbo Tax did the other parts well. I will still consider using it in the future but I can't give it a higher rating as I would normally have.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome It's really helpful once you have the electronic w2 form
Date published: 2021-04-10
Rated 5 out of 5 by from fast and convenient Easy format. Asked all the right questions. Made me feel good about my tax situation, and confident about my return.
Date published: 2021-04-10
Rated 5 out of 5 by from I like the website It was super easy to use. love the website!!!!!!!!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3986
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Super Easy!!! This was so easy. Literally basic step by step questions.
Date published: 2021-04-10
Rated 5 out of 5 by from Superiority of Turbo Tax Turbo Tax is a superior tax preparation and filing product.
Date published: 2021-04-10
Rated 2 out of 5 by from Easiest to use but too expensive vs competition Have used Turbo Tax for 12-years and it has become far more expensive to use compared to H&R Blocks program. Now that the program is all on-line, no DVD!, Turbo Tax can't justify charging 50% more than H&R block.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is Helpful Very clear and easy to file your taxes online without much hassle.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is the New Way i was about to file my 2020 & 2019 w2's together and i just felt like i needed a expert a guy name robert got right on and help get my taxes together and he stayed live with me until i was ready to file!! awesome customer service robert thank you so much!!
Date published: 2021-04-10
Rated 5 out of 5 by from Only Tax software I use I purchase this software every year and have never had any problems installing or using it!
Date published: 2021-04-10
Rated 3 out of 5 by from Not as good as before A payer state/payer's ID in the 1099-R prevented me from e-filing my return? The field was blank in my 1099-R so I can't enter it into the Turbo Tax program. Turbo Tax accepted that initially and everything was fine until it was time to file. I even paid for e-filing my state return. The program is so rigid that it will not allow the users to e-file their state return if their federal return is not e-filed. So I ended up having to file by mail for both the federal and state tax return. If this is a show stopper of a problem why didn't turbo tax flag it at the review for the federal tax return? It would have given me more time to react. Perhaps contact the outfit who issue the 1099-R and ask them to amend the problem and issue an amended 1099-R. We did search for answers online via google and found the recommended work around by Turbo Tax is to ignore and proceed. Although the inconsistent handling of this issue was aggravating, Turbo Tax did the other parts well. I will still consider using it in the future but I can't give it a higher rating as I would normally have.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome It's really helpful once you have the electronic w2 form
Date published: 2021-04-10
Rated 5 out of 5 by from fast and convenient Easy format. Asked all the right questions. Made me feel good about my tax situation, and confident about my return.
Date published: 2021-04-10
Rated 5 out of 5 by from I like the website It was super easy to use. love the website!!!!!!!!
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3986