TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from the customer service was excellent Virginia was kind and had soo much patience till my problem was resolved.
Date published: 2021-04-30
Rated 3 out of 5 by from TurboTax It was pretty simple and did not take too long, which is good.
Date published: 2021-04-30
Rated 5 out of 5 by from Phylis: Our Tax Expert! We are fortunate to have Phylis help us with our Tax Return this year. Phylis is wonderful to work with. She is a thorough and dedicated tax expert. Our experiences with "Do-It-Yourself TurboTax" in the past years were very satisfactory. However, because of Phylis, we think we will continue using "TurboTax Live Full Service" again for our "Future Returns".
Date published: 2021-04-30
Rated 5 out of 5 by from IT WAS AWESOME I GOT THE MONEY AND THE APP WAS A GREAT HELP AN I PLAN TO USED AGAIN.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax Filing Worked well this year except for one area on a pension form
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is Awesome!! I couldn't have done it without you guys!! Patricia was awesome!!
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is awesome! Peter (Tax expert from Turbotax) was great from all aspects. He provided such a great service. Person like him makes turbo tax proud and customer very happy.
Date published: 2021-04-30
Rated 5 out of 5 by from Easy and Accurate Application Straight forward and easy. I like the feature where they show you the previous year's information, it is a good feature to make sure you didn't miss anything.
Date published: 2021-04-30
Rated 5 out of 5 by from I Use TurboTax Every Year TurboTax makes filing my taxes so easy. I have had some years with special situations and I can always find an answer
Date published: 2021-04-30
Rated 4 out of 5 by from Turbo Tax is for the first time people I liked how simple it was to input the information and that turbo tax took my hand and guided me through the system. I do feel that they put in a couple extra fees and the process had WAY too many "upgrades" that cost an extra $50 every time that you had to skip through. This was my first time filing my taxes on my own without a CPA and, overall, I think it went pretty well!
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 3985
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from the customer service was excellent Virginia was kind and had soo much patience till my problem was resolved.
Date published: 2021-04-30
Rated 3 out of 5 by from TurboTax It was pretty simple and did not take too long, which is good.
Date published: 2021-04-30
Rated 5 out of 5 by from Phylis: Our Tax Expert! We are fortunate to have Phylis help us with our Tax Return this year. Phylis is wonderful to work with. She is a thorough and dedicated tax expert. Our experiences with "Do-It-Yourself TurboTax" in the past years were very satisfactory. However, because of Phylis, we think we will continue using "TurboTax Live Full Service" again for our "Future Returns".
Date published: 2021-04-30
Rated 5 out of 5 by from IT WAS AWESOME I GOT THE MONEY AND THE APP WAS A GREAT HELP AN I PLAN TO USED AGAIN.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax Filing Worked well this year except for one area on a pension form
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is Awesome!! I couldn't have done it without you guys!! Patricia was awesome!!
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is awesome! Peter (Tax expert from Turbotax) was great from all aspects. He provided such a great service. Person like him makes turbo tax proud and customer very happy.
Date published: 2021-04-30
Rated 5 out of 5 by from Easy and Accurate Application Straight forward and easy. I like the feature where they show you the previous year's information, it is a good feature to make sure you didn't miss anything.
Date published: 2021-04-30
Rated 5 out of 5 by from I Use TurboTax Every Year TurboTax makes filing my taxes so easy. I have had some years with special situations and I can always find an answer
Date published: 2021-04-30
Rated 4 out of 5 by from Turbo Tax is for the first time people I liked how simple it was to input the information and that turbo tax took my hand and guided me through the system. I do feel that they put in a couple extra fees and the process had WAY too many "upgrades" that cost an extra $50 every time that you had to skip through. This was my first time filing my taxes on my own without a CPA and, overall, I think it went pretty well!
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 3985