TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Excellent help from "OK" When I got stumped on form 1099-NEC; This lady walked me thru steps to correct forms and
Date published: 2021-03-11
Rated 5 out of 5 by from Easy Got 'er done, didn't have to mess with stuff, was quick, glad it's over, taxes made fun, see you next year.
Date published: 2021-03-11
Rated 5 out of 5 by from turbo tax is really easy turbo tax is really easy and it helps you step by step
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is amazing!! Turbotax is so user friendly and walks you through the best refund you can get with going over the tax breaks with you.
Date published: 2021-03-11
Rated 5 out of 5 by from been using them for years...SO easy! i've been using turbo tax for 8 years now... So quick and easy to use!
Date published: 2021-03-11
Rated 3 out of 5 by from Turbotax demands payment date of 4/15. Why? Turbotax could NOT provide an acceptable way to provide my routing and account number to the IRS without my committing to pay thousands in taxes by 4/15/2021. Outrageous amount of time and effort to attempt to resolve issue. Finally, Turbotax manager could not confirm how to manage/change/cancel payment date commitment, which can readily be done if instead of paying through Turbotax site, I used the IRS Direct Pay site. This fact is not contained on the screen that requires me to accept a 4/15 date as the latest possible date to schedule a payment. Whether a customer will get a confirmation code from Turbotax or the IRS, that would allow the payment date/anount/source to be changed using the IRS direct pay site, remains unknown after more than one hour of your rep working on the issue.
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to use great company Very easy and speedy. Had everything really simple
Date published: 2021-03-11
Rated 3 out of 5 by from Not as good as it was I've been using TT for 30 years. This version doesn't clearly state where to look on last year's tax form for certain info.
Date published: 2021-03-11
Rated 5 out of 5 by from quick and easy to use Easy to follow and complete as you go. Some redundancy in the format.
Date published: 2021-03-11
Rated 5 out of 5 by from Nice easy to follow amazing nice platform understandable
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 3981
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Excellent help from "OK" When I got stumped on form 1099-NEC; This lady walked me thru steps to correct forms and
Date published: 2021-03-11
Rated 5 out of 5 by from Easy Got 'er done, didn't have to mess with stuff, was quick, glad it's over, taxes made fun, see you next year.
Date published: 2021-03-11
Rated 5 out of 5 by from turbo tax is really easy turbo tax is really easy and it helps you step by step
Date published: 2021-03-11
Rated 5 out of 5 by from Turbotax is amazing!! Turbotax is so user friendly and walks you through the best refund you can get with going over the tax breaks with you.
Date published: 2021-03-11
Rated 5 out of 5 by from been using them for years...SO easy! i've been using turbo tax for 8 years now... So quick and easy to use!
Date published: 2021-03-11
Rated 3 out of 5 by from Turbotax demands payment date of 4/15. Why? Turbotax could NOT provide an acceptable way to provide my routing and account number to the IRS without my committing to pay thousands in taxes by 4/15/2021. Outrageous amount of time and effort to attempt to resolve issue. Finally, Turbotax manager could not confirm how to manage/change/cancel payment date commitment, which can readily be done if instead of paying through Turbotax site, I used the IRS Direct Pay site. This fact is not contained on the screen that requires me to accept a 4/15 date as the latest possible date to schedule a payment. Whether a customer will get a confirmation code from Turbotax or the IRS, that would allow the payment date/anount/source to be changed using the IRS direct pay site, remains unknown after more than one hour of your rep working on the issue.
Date published: 2021-03-11
Rated 5 out of 5 by from Easy to use great company Very easy and speedy. Had everything really simple
Date published: 2021-03-11
Rated 3 out of 5 by from Not as good as it was I've been using TT for 30 years. This version doesn't clearly state where to look on last year's tax form for certain info.
Date published: 2021-03-11
Rated 5 out of 5 by from quick and easy to use Easy to follow and complete as you go. Some redundancy in the format.
Date published: 2021-03-11
Rated 5 out of 5 by from Nice easy to follow amazing nice platform understandable
Date published: 2021-03-11
All TurboTax® Offerings Reviews - Page 3981