TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 3 out of 5 by from Fed return process is good, state could be easier TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by from Using TT to amend a return is HELLISH! I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
Rated 5 out of 5 by from faster great and faster thank you and remember use this program
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax helpful The tax experts that I interacted with William and Sade were extremely helpful.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is an Amazing Tool Super User Friendly, Guides you through the questions, and provides definitions and additional information for educational purposes. each year i learn more and more, and very thankful to the team at Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Made an onerous process much easier. I will definitely continue to use Turbo Tax!
Date published: 2023-04-07
Rated 2 out of 5 by from Navigation is extremely difficult I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is very intuitive The software is intuitive and I particularly like being able to go back, etc. to make corrections and updates. I never feel like I have completely messed things up with no way of going back. It takes a lot of the fear out of tax filing.
Date published: 2023-04-07
Rated 5 out of 5 by from I like TurboTax TurboTax pointed me in the right direction. Jeanette was very helpful!
Date published: 2023-04-07
Rated 5 out of 5 by from Good experience I was getting frustrated with filing and TurboTax made things easier for me.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Fed return process is good, state could be easier TT automatically calculated an adjustment to my Fed AGI for my state return, but didn't explain where/how/what the number comprised. Also, the fed return shows YOY comparisons throughout the process, but the state doesn't.
Date published: 2023-04-07
Rated 1 out of 5 by from Using TT to amend a return is HELLISH! I think I should be able to efile my Amended 2021 Federal return today, 04.07.23.
Date published: 2023-04-07
Rated 5 out of 5 by from faster great and faster thank you and remember use this program
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo tax helpful The tax experts that I interacted with William and Sade were extremely helpful.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is an Amazing Tool Super User Friendly, Guides you through the questions, and provides definitions and additional information for educational purposes. each year i learn more and more, and very thankful to the team at Turbo Tax.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use Made an onerous process much easier. I will definitely continue to use Turbo Tax!
Date published: 2023-04-07
Rated 2 out of 5 by from Navigation is extremely difficult I liked the downloaded version in prior years but the web version is hard to navigate. There are no drop down screens on the top or left and I had to go to google to get answers on how to navigate. I saw that many people had the same issue I did but apparently after several years it is still not fixed.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is very intuitive The software is intuitive and I particularly like being able to go back, etc. to make corrections and updates. I never feel like I have completely messed things up with no way of going back. It takes a lot of the fear out of tax filing.
Date published: 2023-04-07
Rated 5 out of 5 by from I like TurboTax TurboTax pointed me in the right direction. Jeanette was very helpful!
Date published: 2023-04-07
Rated 5 out of 5 by from Good experience I was getting frustrated with filing and TurboTax made things easier for me.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3980