TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from Great...BUT- - - No known way to "engage" with a Turbo Tax "live expert." Wish that would be so... We are among several people who have had their returns rejected because of a claim that 1099-R's on the form were duplicated when filling in the requested data. That's nonsense and I assume Turbo Tax and The IRS will be finger pointing at each other.
Date published: 2021-04-07
Rated 5 out of 5 by from Step by step and thorough. Functions very similar to the professional software my tax accountant brother uses.
Date published: 2021-04-07
Rated 1 out of 5 by from dumb and dumber you should not assume my state does not allow for better itemized deductions that the Feds.My forms are all screwed up, you did not get me the best return possible.
Date published: 2021-04-07
Rated 5 out of 5 by from EASY TO USE Very easy to use as besides Federal had to submit for two states (NY and CT)
Date published: 2021-04-07
Rated 3 out of 5 by from Turbotax is adaquit The Federal is very good But the Utah has had a bug for years. When I down load my dividends and interest, the down load works well but I get an error from the state saying that the tax id is not 14 characters long even though it is. therefore I can't do the online filing.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Terrific!!!! TurboTax makes is easy to file my taxes, it is fast and efficient.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is Awesome Been using Turbo Tax for a few years now and love it !!
Date published: 2021-04-07
Rated 5 out of 5 by from IT IS BY FAR THE BEST TAX PREP s/w excellent tax prep software. takes the hassle away from mundane tax prep job. I have been using for 10 years now no complaints till date. Keep up the good work
Date published: 2021-04-07
Rated 4 out of 5 by from Works OK, Live Review Not So Good I had questions about two is isues at the end and requested a Live Review. Both times I was called back, heard that this call may be monitored, then "Sorry we missed you..". They didn't miss me, but simply weren't there. I finally went to Live Help, did receive a call, but not sure the information I received was correct. For $210 I expected better!
Date published: 2021-04-07
Rated 3 out of 5 by from na your live help was very nice but had little to no clue on helping me with anything i asked about
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 3980
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Great...BUT- - - No known way to "engage" with a Turbo Tax "live expert." Wish that would be so... We are among several people who have had their returns rejected because of a claim that 1099-R's on the form were duplicated when filling in the requested data. That's nonsense and I assume Turbo Tax and The IRS will be finger pointing at each other.
Date published: 2021-04-07
Rated 5 out of 5 by from Step by step and thorough. Functions very similar to the professional software my tax accountant brother uses.
Date published: 2021-04-07
Rated 1 out of 5 by from dumb and dumber you should not assume my state does not allow for better itemized deductions that the Feds.My forms are all screwed up, you did not get me the best return possible.
Date published: 2021-04-07
Rated 5 out of 5 by from EASY TO USE Very easy to use as besides Federal had to submit for two states (NY and CT)
Date published: 2021-04-07
Rated 3 out of 5 by from Turbotax is adaquit The Federal is very good But the Utah has had a bug for years. When I down load my dividends and interest, the down load works well but I get an error from the state saying that the tax id is not 14 characters long even though it is. therefore I can't do the online filing.
Date published: 2021-04-07
Rated 5 out of 5 by from TurboTax is Terrific!!!! TurboTax makes is easy to file my taxes, it is fast and efficient.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax is Awesome Been using Turbo Tax for a few years now and love it !!
Date published: 2021-04-07
Rated 5 out of 5 by from IT IS BY FAR THE BEST TAX PREP s/w excellent tax prep software. takes the hassle away from mundane tax prep job. I have been using for 10 years now no complaints till date. Keep up the good work
Date published: 2021-04-07
Rated 4 out of 5 by from Works OK, Live Review Not So Good I had questions about two is isues at the end and requested a Live Review. Both times I was called back, heard that this call may be monitored, then "Sorry we missed you..". They didn't miss me, but simply weren't there. I finally went to Live Help, did receive a call, but not sure the information I received was correct. For $210 I expected better!
Date published: 2021-04-07
Rated 3 out of 5 by from na your live help was very nice but had little to no clue on helping me with anything i asked about
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 3980