TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax is Awesome It is very easy for me to file my taxes. I have received a detailed information on every step.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Product with one caveat Great product, easy to use, but tries really hard to trick you into using a higher priced product than you need. Not really sure if I used the least expensive product that I could, but the options for all the products were not provided to me. I had to search out the Deluxe version, it was trying to get me to use a much higher-priced product. Other than that, it is great.
Date published: 2023-04-10
Rated 1 out of 5 by from Turbo Tax is horrible All Turbo tax does is try to upsell and charge more and more money. It took $97 just to file a together with my wife. Then they charge 2.5% just to pay the money if you owe. Its an absolute scam that we have to pay to file our own taxes. I have been using turbo tax for 10 years but never again. This is definitely my last year I'll ever use it.
Date published: 2023-04-10
Rated 5 out of 5 by from ONLY TAX SOFTWARE I USE IT DOES THE JOB IT DOES THE IT DOES THE JOB.IT DOES THE JOB
Date published: 2023-04-10
Rated 4 out of 5 by from 2022's Return was so easy! Thank you again for helping with the E-file process. It was a breeze that I managed to do it so quickly this year, despite it being last minute!
Date published: 2023-04-10
Rated 2 out of 5 by from What just happened? Not sure how I ended with a 200 dollar turbo tax charge after years of having a 40 dollar charge year after year, but I did.
Date published: 2023-04-10
Rated 5 out of 5 by from Pretty Easy I found it to be pretty easy. Not that I could do it with my eyes closed but it was far easier than it should be. I like that you can search keywords or necessary documents in the bar at the top right. Very helpfful.
Date published: 2023-04-10
Rated 2 out of 5 by from Not as good as it once was I have been using Turbotax for many years, and the last two years the product doesn't seem to deliver the same easy-to-use system. The upcharges just to be able to talk to someone about my non-common military things like foreign-earned money, and our postal code address is a pain. Since I couldn't appease the bot that reviews my form, I have had to mail in my return. I wish this could be remedied by adding in the protocol for military members who have similar issues. Additionally, I have noticed that TurboTax no longer keeps my previous year's 1040 that I have filed with them. I wish it did so that I could quickly figure out if I have any carry-over deductions.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy, Self Explanatory at Your Own Convenience. From H&R Block to TurboTax the last 4 years have been smooth and seamless even when you are are in the stock market. I encourage everyone to do their own taxes as they have live experts to help you out.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME! Great software and easy to use. Customer service is top of the line and very helpful when you need it.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3978
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax is Awesome It is very easy for me to file my taxes. I have received a detailed information on every step.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Product with one caveat Great product, easy to use, but tries really hard to trick you into using a higher priced product than you need. Not really sure if I used the least expensive product that I could, but the options for all the products were not provided to me. I had to search out the Deluxe version, it was trying to get me to use a much higher-priced product. Other than that, it is great.
Date published: 2023-04-10
Rated 1 out of 5 by from Turbo Tax is horrible All Turbo tax does is try to upsell and charge more and more money. It took $97 just to file a together with my wife. Then they charge 2.5% just to pay the money if you owe. Its an absolute scam that we have to pay to file our own taxes. I have been using turbo tax for 10 years but never again. This is definitely my last year I'll ever use it.
Date published: 2023-04-10
Rated 5 out of 5 by from ONLY TAX SOFTWARE I USE IT DOES THE JOB IT DOES THE IT DOES THE JOB.IT DOES THE JOB
Date published: 2023-04-10
Rated 4 out of 5 by from 2022's Return was so easy! Thank you again for helping with the E-file process. It was a breeze that I managed to do it so quickly this year, despite it being last minute!
Date published: 2023-04-10
Rated 2 out of 5 by from What just happened? Not sure how I ended with a 200 dollar turbo tax charge after years of having a 40 dollar charge year after year, but I did.
Date published: 2023-04-10
Rated 5 out of 5 by from Pretty Easy I found it to be pretty easy. Not that I could do it with my eyes closed but it was far easier than it should be. I like that you can search keywords or necessary documents in the bar at the top right. Very helpfful.
Date published: 2023-04-10
Rated 2 out of 5 by from Not as good as it once was I have been using Turbotax for many years, and the last two years the product doesn't seem to deliver the same easy-to-use system. The upcharges just to be able to talk to someone about my non-common military things like foreign-earned money, and our postal code address is a pain. Since I couldn't appease the bot that reviews my form, I have had to mail in my return. I wish this could be remedied by adding in the protocol for military members who have similar issues. Additionally, I have noticed that TurboTax no longer keeps my previous year's 1040 that I have filed with them. I wish it did so that I could quickly figure out if I have any carry-over deductions.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy, Self Explanatory at Your Own Convenience. From H&R Block to TurboTax the last 4 years have been smooth and seamless even when you are are in the stock market. I encourage everyone to do their own taxes as they have live experts to help you out.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME! Great software and easy to use. Customer service is top of the line and very helpful when you need it.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3978