TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 1 out of 5 by from Weekly release didn't auto-correct miscalculations I have been using TT for Business since 2008 for various entities. I have an Accounting and tax background. So when the Trust had sold all rental properties, distributed all assets and was submitting the final 1041, I was confident TT would breeze me through the 2022 tax season. When I entered everything in mid-Jan and prepared to file electronically, TT informed me I had to wait because the IRS wasn't ready to receive. At that time, it said nothing about the Trust owing the IRS. A couple of weeks later, I updated the software, corrected the property tax figures previously entered and prepared to file electronically. At that point, TT informed me the Trust owed $2600 in taxes. Digging into to that, I discovered TT was suggesting the Trust had distributed to beneficiaries about $2600 more than was possible. I spent the next 4 weekends attempting to understand what I did wrong. What I found was TT had incorrectly populated Form 8582 and Form 4797, and by extension, Sch D, E, and Form 1041. My failure was in assuming TT was fixing errors and recalculating existing forms upon releasing an update and me opening the existing file. Ultimately, to correct the problem I started a new file, imported the *.Tax2021 file and entered exactly the same entries as on the first 2022 attempt (I saved the original PDF so I could confirm this). The result corrected ALL issues. TT suggested the Trust could distribute exactly what I actually distributed to beneficiaries. And it now indicates the Trust does not owe the IRS.
Date published: 2023-02-25
Rated 5 out of 5 by from Great service and use every year Very helpful and easy. I use it every year. I recommend using this service
Date published: 2023-02-25
Rated 5 out of 5 by from The amazing wiltz Great and easy. Remembered a lot from last year. pulled in forms from income sources even though I hadn't been mailed copies.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awesome Very easy to work with Turbotax.. I have been using for last 10+years
Date published: 2023-02-25
Rated 3 out of 5 by from I wasn't able to use the benefits of premium I wasn't able to connect with an agent so I feel the premium wasn't worth the price.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and fast to use Very easy plug and play type program. Recommend to anyone.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo makes my life easy I love using Turbo Tax-easy to file. Filing this way is simple if you follow the directions and have your documents ready at hand.
Date published: 2023-02-25
Rated 5 out of 5 by from Super easy to use If you can answer yes/no questions and have your tax forms in front of you...you can file you taxes with TurboTax
Date published: 2023-02-25
Rated 5 out of 5 by from Great First time using turbo tax. I will be using it for next year
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use and figure out what I need to do Good help with entering information, particularly liked the entry of investment information. Information is saved and moved forward year to year to help with entry. Easy to file state return with info prepopulated from Fed return. Only criticism is have to say "no" to buying a more expensive package multiple times. Once should be enough.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 3975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Weekly release didn't auto-correct miscalculations I have been using TT for Business since 2008 for various entities. I have an Accounting and tax background. So when the Trust had sold all rental properties, distributed all assets and was submitting the final 1041, I was confident TT would breeze me through the 2022 tax season. When I entered everything in mid-Jan and prepared to file electronically, TT informed me I had to wait because the IRS wasn't ready to receive. At that time, it said nothing about the Trust owing the IRS. A couple of weeks later, I updated the software, corrected the property tax figures previously entered and prepared to file electronically. At that point, TT informed me the Trust owed $2600 in taxes. Digging into to that, I discovered TT was suggesting the Trust had distributed to beneficiaries about $2600 more than was possible. I spent the next 4 weekends attempting to understand what I did wrong. What I found was TT had incorrectly populated Form 8582 and Form 4797, and by extension, Sch D, E, and Form 1041. My failure was in assuming TT was fixing errors and recalculating existing forms upon releasing an update and me opening the existing file. Ultimately, to correct the problem I started a new file, imported the *.Tax2021 file and entered exactly the same entries as on the first 2022 attempt (I saved the original PDF so I could confirm this). The result corrected ALL issues. TT suggested the Trust could distribute exactly what I actually distributed to beneficiaries. And it now indicates the Trust does not owe the IRS.
Date published: 2023-02-25
Rated 5 out of 5 by from Great service and use every year Very helpful and easy. I use it every year. I recommend using this service
Date published: 2023-02-25
Rated 5 out of 5 by from The amazing wiltz Great and easy. Remembered a lot from last year. pulled in forms from income sources even though I hadn't been mailed copies.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo tax is awesome Very easy to work with Turbotax.. I have been using for last 10+years
Date published: 2023-02-25
Rated 3 out of 5 by from I wasn't able to use the benefits of premium I wasn't able to connect with an agent so I feel the premium wasn't worth the price.
Date published: 2023-02-25
Rated 5 out of 5 by from Easy and fast to use Very easy plug and play type program. Recommend to anyone.
Date published: 2023-02-25
Rated 5 out of 5 by from Turbo makes my life easy I love using Turbo Tax-easy to file. Filing this way is simple if you follow the directions and have your documents ready at hand.
Date published: 2023-02-25
Rated 5 out of 5 by from Super easy to use If you can answer yes/no questions and have your tax forms in front of you...you can file you taxes with TurboTax
Date published: 2023-02-25
Rated 5 out of 5 by from Great First time using turbo tax. I will be using it for next year
Date published: 2023-02-25
Rated 5 out of 5 by from Easy to use and figure out what I need to do Good help with entering information, particularly liked the entry of investment information. Information is saved and moved forward year to year to help with entry. Easy to file state return with info prepopulated from Fed return. Only criticism is have to say "no" to buying a more expensive package multiple times. Once should be enough.
Date published: 2023-02-25
All TurboTax® Offerings Reviews - Page 3975