TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by
Lisa 2023 from
Turbo Tax is the worst this year
Too many loops, a lot of repeated questions, and want me to purchase more services again and again. Terrible!
Date published: 2023-04-07
Rated 2 out of 5 by
mikeyrp from
price too high
price too high. cannot read the answers to some questions if they open new windows.
Date published: 2023-04-07
Rated 5 out of 5 by
522MP from
Excellent program
Easy to file and track. Have used in the past and very convenient.
Date published: 2023-04-07
Rated 5 out of 5 by
Mclane6494 from
My Tax Consultant was awesome!
Diane was so very helpful and personable and saved me money on my return! How could it get any easier or better?
Date published: 2023-04-07
Rated 5 out of 5 by
Laruen from
TURBO TAX IS GREAT
SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by
ONCO NURSE from
FIRST TIME USER..GREAT EXPERIENCE
THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by
SuziWC from
User-friendly & unfriendly
Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by
lFiledTaxes from
2022 Review
Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
Rated 5 out of 5 by
tsuqua from
Good tax software
Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by
dodo 13 from
Turbo tax is frustrating
I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
All TurboTax® Offerings Reviews - Page 3973
Date published: 2023-04-07
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Lisa 2023 from
Turbo Tax is the worst this year
Too many loops, a lot of repeated questions, and want me to purchase more services again and again. Terrible!
Date published: 2023-04-07
Rated 2 out of 5 by
mikeyrp from
price too high
price too high. cannot read the answers to some questions if they open new windows.
Date published: 2023-04-07
Rated 5 out of 5 by
522MP from
Excellent program
Easy to file and track. Have used in the past and very convenient.
Date published: 2023-04-07
Rated 5 out of 5 by
Mclane6494 from
My Tax Consultant was awesome!
Diane was so very helpful and personable and saved me money on my return! How could it get any easier or better?
Date published: 2023-04-07
Rated 5 out of 5 by
Laruen from
TURBO TAX IS GREAT
SIMPLE AND EASY! thanks! I like the new import feature!
Date published: 2023-04-07
Rated 4 out of 5 by
ONCO NURSE from
FIRST TIME USER..GREAT EXPERIENCE
THIS WAS EASY TO USE AND EXPLANATIONS WERE VERY WELL DONE.
Date published: 2023-04-07
Rated 2 out of 5 by
SuziWC from
User-friendly & unfriendly
Very user-friendly on the tax-preparation side. However, I could not get it to change my name from my widowed name to my new married name on the program itself.
Date published: 2023-04-07
Rated 3 out of 5 by
lFiledTaxes from
2022 Review
Overall simple and well explained however when asked what service plan to choose I selected the cheapest one that covered both state and federal however while finishing the taxes I had to then select another plan two different times. this was not the issue last year. Last year was also cheaper and I filled the same way no extra income or papers requiring more than the simple returns the service plan required. This year I had to pay more for the same thing. Service plans did not seem to be very clear because of this.
Date published: 2023-04-07
Rated 5 out of 5 by
tsuqua from
Good tax software
Turbo Tax was very user friendly. Breezed through the needed information and what was needed.
Date published: 2023-04-07
Rated 3 out of 5 by
dodo 13 from
Turbo tax is frustrating
I keep writing for help and receive nothing back. It was a waste of my money and esp. my precious time.
All TurboTax® Offerings Reviews - Page 3973
Date published: 2023-04-07