TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Service was good, but price was not as advertised Milan was very good and I was happy with the service he provided. Originally my federal refund was supposed to be $0 but when all was said and done, I was charged over $500 for federal plus state filings. I don't like that tactic.
Date published: 2022-03-22
Rated 1 out of 5 by from turbotax forced me to pay 137 turbotax forced me to pay $137 to "upgrade" my federal AND state taxes for a non-optional 29$ credit on my federal taxes
Date published: 2022-03-22
Rated 4 out of 5 by from Hmmm Quick question: Was there not a place to delineate capital gains/loss on sale of a property? I never found it. Are you guys going to help if the Fed Gov comes back at us?
Date published: 2022-03-22
Rated 1 out of 5 by from scott i spoke to your expert and they did nothing for my family. my family stayed in a motel for a year with my daughtrs sleeping on the floor and paying1600 a month and also paying 200 a month for a storage unit and she told me i could not get any help with my taxes.they told me nothing and charged me 119 dollars for nothing i guess turbo tax has no heart.
Date published: 2022-03-22
Rated 2 out of 5 by from Higher filling fee Seems like every year I file with turbo tax I pay more to do so. Its likely this will be my last year using these services.
Date published: 2022-03-22
Rated 4 out of 5 by from Very helpful, but less useful this year I had already completely entered the Federal tax return info when I found out that Turbo Tax can no longer assist me with filing our state taxes because of our living situation. Had to finish Federal here then print it out so that I can manually do the state return.
Date published: 2022-03-22
Rated 5 out of 5 by from Excellent product Easy to use. Answers any questions one may have. Takes away all the difficulties of doing your own taxes.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is great. It was very users friendly and easy to use. I had no problem filing my taxes.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is easy It was easy to fill out taxes without having to pay a tax person to do it to overcharge me
Date published: 2022-03-22
Rated 5 out of 5 by from Very Good Product Follows a script that is understandable and consistent over the years
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3972
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Service was good, but price was not as advertised Milan was very good and I was happy with the service he provided. Originally my federal refund was supposed to be $0 but when all was said and done, I was charged over $500 for federal plus state filings. I don't like that tactic.
Date published: 2022-03-22
Rated 1 out of 5 by from turbotax forced me to pay 137 turbotax forced me to pay $137 to "upgrade" my federal AND state taxes for a non-optional 29$ credit on my federal taxes
Date published: 2022-03-22
Rated 4 out of 5 by from Hmmm Quick question: Was there not a place to delineate capital gains/loss on sale of a property? I never found it. Are you guys going to help if the Fed Gov comes back at us?
Date published: 2022-03-22
Rated 1 out of 5 by from scott i spoke to your expert and they did nothing for my family. my family stayed in a motel for a year with my daughtrs sleeping on the floor and paying1600 a month and also paying 200 a month for a storage unit and she told me i could not get any help with my taxes.they told me nothing and charged me 119 dollars for nothing i guess turbo tax has no heart.
Date published: 2022-03-22
Rated 2 out of 5 by from Higher filling fee Seems like every year I file with turbo tax I pay more to do so. Its likely this will be my last year using these services.
Date published: 2022-03-22
Rated 4 out of 5 by from Very helpful, but less useful this year I had already completely entered the Federal tax return info when I found out that Turbo Tax can no longer assist me with filing our state taxes because of our living situation. Had to finish Federal here then print it out so that I can manually do the state return.
Date published: 2022-03-22
Rated 5 out of 5 by from Excellent product Easy to use. Answers any questions one may have. Takes away all the difficulties of doing your own taxes.
Date published: 2022-03-22
Rated 4 out of 5 by from TurboTax is great. It was very users friendly and easy to use. I had no problem filing my taxes.
Date published: 2022-03-22
Rated 5 out of 5 by from Turbo Tax is easy It was easy to fill out taxes without having to pay a tax person to do it to overcharge me
Date published: 2022-03-22
Rated 5 out of 5 by from Very Good Product Follows a script that is understandable and consistent over the years
Date published: 2022-03-22
All TurboTax® Offerings Reviews - Page 3972