TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Filing previous year taxes When filing for the previous filing year (2021), a message prompted that I will need to file by mail, however, there was still an option to continue filing electronically. The only change was to adjust the e-filing date between 01Jan 2022 and 31Dec 2022. That does not seem right. I recommend adjusting the software to automatically prompt the printing screen to avoid confusion that is being spoken across social media forums.
Date published: 2023-04-08
Rated 5 out of 5 by from I uses Turbo tax each year I've used Turbo Tax for 10 years. Always been satisfied.
Date published: 2023-04-08
Rated 2 out of 5 by from Extortion Basically holds your ability to file expenses hostage unless you pay extra. Pretty dumb.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax review Great service with helpful experts who provide fast results.
Date published: 2023-04-07
Rated 4 out of 5 by from Making tax filing a lot easier and good support Good support over phone and desktop but too costly fees
Date published: 2023-04-07
Rated 4 out of 5 by from Still My Go-to I have used Turbo Tax on-line for personal and small business tax prep for over a decade and consistently find it to be user friendly and up to date with all tax information. I appreciate the ability to connect my financial institutions data for ensured accuracy. I found the help staff to be knowledgeable when the bot answers just don't seem to relate to my current question. I appreciate the ability to look at previous year's returns on my screen and the comparisons Turbo Tax provides. Haven't had a refund in years, unfortunately, but Turbo Tax always provides the ability for numerous personal and business write-offs. Still my no stress Go-to for taxes!
Date published: 2023-04-07
Rated 5 out of 5 by from On-line filing I have been using Turbo Tax to create my tax returns for 20 years
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Trouble Lots of information available but some links did not appear.
Date published: 2023-04-07
Rated 2 out of 5 by from Software Flaws after flaws after flaws... I have had software issues where I contacted turbotax directly...the CS and her supervisor was UNABLE to help after close to an hour on the phone and remote access. Flaws in the software is just PERVASIVE. You guys charge a fortune,...make your software BETTER!
Date published: 2023-04-07
Rated 5 out of 5 by from Filing has never been easier! This is my 8th year with Turbo Tax and I am amazed every year how easy it is!!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3968
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Filing previous year taxes When filing for the previous filing year (2021), a message prompted that I will need to file by mail, however, there was still an option to continue filing electronically. The only change was to adjust the e-filing date between 01Jan 2022 and 31Dec 2022. That does not seem right. I recommend adjusting the software to automatically prompt the printing screen to avoid confusion that is being spoken across social media forums.
Date published: 2023-04-08
Rated 5 out of 5 by from I uses Turbo tax each year I've used Turbo Tax for 10 years. Always been satisfied.
Date published: 2023-04-08
Rated 2 out of 5 by from Extortion Basically holds your ability to file expenses hostage unless you pay extra. Pretty dumb.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax review Great service with helpful experts who provide fast results.
Date published: 2023-04-07
Rated 4 out of 5 by from Making tax filing a lot easier and good support Good support over phone and desktop but too costly fees
Date published: 2023-04-07
Rated 4 out of 5 by from Still My Go-to I have used Turbo Tax on-line for personal and small business tax prep for over a decade and consistently find it to be user friendly and up to date with all tax information. I appreciate the ability to connect my financial institutions data for ensured accuracy. I found the help staff to be knowledgeable when the bot answers just don't seem to relate to my current question. I appreciate the ability to look at previous year's returns on my screen and the comparisons Turbo Tax provides. Haven't had a refund in years, unfortunately, but Turbo Tax always provides the ability for numerous personal and business write-offs. Still my no stress Go-to for taxes!
Date published: 2023-04-07
Rated 5 out of 5 by from On-line filing I have been using Turbo Tax to create my tax returns for 20 years
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Trouble Lots of information available but some links did not appear.
Date published: 2023-04-07
Rated 2 out of 5 by from Software Flaws after flaws after flaws... I have had software issues where I contacted turbotax directly...the CS and her supervisor was UNABLE to help after close to an hour on the phone and remote access. Flaws in the software is just PERVASIVE. You guys charge a fortune,...make your software BETTER!
Date published: 2023-04-07
Rated 5 out of 5 by from Filing has never been easier! This is my 8th year with Turbo Tax and I am amazed every year how easy it is!!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3968