TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281619 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I have been using Turbo Tax Deluxe for many years Loading the Turbo Tax software this year was most difficult. It took several hours with your support group for me to get it loaded. I had purchased the CD and it would not load and also could not down load it from your web page. I'm not sure why I had the problem, but it may have been caused by my using the Microsoft Edge web browser. After moving to Goggle Chrome things seemed to work.
Date published: 2021-04-10
Rated 5 out of 5 by from Simple and intuitive It was a smooth running experience, and when I talked to a customer service representative they were immediately helpful
Date published: 2021-04-10
Rated 5 out of 5 by from Absolutely LOVE Turbotax! It's my first time filing taxes myself and using Turbotax. It was super easy. Turbotax asked me questions and walked me through everything. I saved SO MUCH money doing taxes my self and not having an accountant do them. Thanks Turbotax!
Date published: 2021-04-10
Rated 5 out of 5 by from Worked well Worked with Sheretha. She was very helpful and encouraging.
Date published: 2021-04-10
Rated 5 out of 5 by from Love TuboTax. Have used it for years. Love it and have used it for years and will continue to do so.
Date published: 2021-04-10
Rated 4 out of 5 by from Using TurboTax I really like using TurboTax! I use it every year, however, when first opening the application it would be nice to explain the updates that happen in laymans terms.
Date published: 2021-04-10
Rated 5 out of 5 by from TURBOTAX IS AWESOME THIS IS SIXTH YEAR USING IT - ALWAYS TERRIFIC. WOULDN'T USE ANYTHING ELSE.
Date published: 2021-04-10
Rated 4 out of 5 by from TurboTax is good except with K-1s Everything was easy except the entry of K-1s. More explanation of where to find things would be good
Date published: 2021-04-10
Rated 5 out of 5 by from Great! Thank you! Live agent was amazing and helpful! Explained everything and broke it down to where I understood!
Date published: 2021-04-10
Rated 3 out of 5 by from software is good. E File process has issues... Turbo Tax did a good job of keeping up with all the many changes from Congress effecting 2020 Tax year. My issue is with E file process. With all the information correct and verified, I still was not able to successfully E file three returns. I managed to be successful by bypassing one of the filters AGI. Issue is in Turbo Tax...my conclusion anyway. Thanks for listening.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3967
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I have been using Turbo Tax Deluxe for many years Loading the Turbo Tax software this year was most difficult. It took several hours with your support group for me to get it loaded. I had purchased the CD and it would not load and also could not down load it from your web page. I'm not sure why I had the problem, but it may have been caused by my using the Microsoft Edge web browser. After moving to Goggle Chrome things seemed to work.
Date published: 2021-04-10
Rated 5 out of 5 by from Simple and intuitive It was a smooth running experience, and when I talked to a customer service representative they were immediately helpful
Date published: 2021-04-10
Rated 5 out of 5 by from Absolutely LOVE Turbotax! It's my first time filing taxes myself and using Turbotax. It was super easy. Turbotax asked me questions and walked me through everything. I saved SO MUCH money doing taxes my self and not having an accountant do them. Thanks Turbotax!
Date published: 2021-04-10
Rated 5 out of 5 by from Worked well Worked with Sheretha. She was very helpful and encouraging.
Date published: 2021-04-10
Rated 5 out of 5 by from Love TuboTax. Have used it for years. Love it and have used it for years and will continue to do so.
Date published: 2021-04-10
Rated 4 out of 5 by from Using TurboTax I really like using TurboTax! I use it every year, however, when first opening the application it would be nice to explain the updates that happen in laymans terms.
Date published: 2021-04-10
Rated 5 out of 5 by from TURBOTAX IS AWESOME THIS IS SIXTH YEAR USING IT - ALWAYS TERRIFIC. WOULDN'T USE ANYTHING ELSE.
Date published: 2021-04-10
Rated 4 out of 5 by from TurboTax is good except with K-1s Everything was easy except the entry of K-1s. More explanation of where to find things would be good
Date published: 2021-04-10
Rated 5 out of 5 by from Great! Thank you! Live agent was amazing and helpful! Explained everything and broke it down to where I understood!
Date published: 2021-04-10
Rated 3 out of 5 by from software is good. E File process has issues... Turbo Tax did a good job of keeping up with all the many changes from Congress effecting 2020 Tax year. My issue is with E file process. With all the information correct and verified, I still was not able to successfully E file three returns. I managed to be successful by bypassing one of the filters AGI. Issue is in Turbo Tax...my conclusion anyway. Thanks for listening.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3967