TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Enjoy Turbo Tax Ad Campaign The treatment of adjustments from my brokerage statement was confusing. Not sure if it was ever correct, but hopefully.
Date published: 2023-04-07
Rated 4 out of 5 by from Gets easier every year, but watch out for fees Preparation of my tax return gets easier each year using TurboTax. On the downside, they are more and more frequently promoting more or premium services. New this year (I think) is the option to pay TurboTax using your refund. It is a $39 option, and some may not notice the fee.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy Easy to use and live expert Rhonda was amazing to work with
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo tax experts do not answer specific questions Turbo tax in itself as a tool is great- but you need some level of tax filing capability to be sure you are doing the correct thing. I had 2 specific areas to my filing this year and the experts could not answer- do they not see the topic in itself before they jump on a call?
Date published: 2023-04-07
Rated 5 out of 5 by from Most awesome tax software ever! Not only was it easy to use but it answered most of the questions I had without having to consult a tax expert!
Date published: 2023-04-07
Rated 1 out of 5 by from You missed my 1095-A form the first time through I needed to add our 1095-A form after it was rejected! Why did I pay for your service? You missed it the first time and missed it on the fix.
Date published: 2023-04-07
Rated 5 out of 5 by from Efficient The interface of turbotax makes it very user friendly. It's what encourages me to use them each year.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is the way to go Fairly easy and straightforward. Did not have to call anyone for help. The review sent me in circles a few times filling in information it claimed was missing, but after filling it in several times, it finally let me out of the review.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is easy to use I have used several years for preparing return. Good.
Date published: 2023-04-07
Rated 3 out of 5 by from Quality is lacking SS/Railroad questions are not clear. Very confusing. Turbo Tax Advantage has glaring typo. How does on "Sing up..." What kind of goof-offs work for you?
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3959
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Enjoy Turbo Tax Ad Campaign The treatment of adjustments from my brokerage statement was confusing. Not sure if it was ever correct, but hopefully.
Date published: 2023-04-07
Rated 4 out of 5 by from Gets easier every year, but watch out for fees Preparation of my tax return gets easier each year using TurboTax. On the downside, they are more and more frequently promoting more or premium services. New this year (I think) is the option to pay TurboTax using your refund. It is a $39 option, and some may not notice the fee.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy Easy to use and live expert Rhonda was amazing to work with
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo tax experts do not answer specific questions Turbo tax in itself as a tool is great- but you need some level of tax filing capability to be sure you are doing the correct thing. I had 2 specific areas to my filing this year and the experts could not answer- do they not see the topic in itself before they jump on a call?
Date published: 2023-04-07
Rated 5 out of 5 by from Most awesome tax software ever! Not only was it easy to use but it answered most of the questions I had without having to consult a tax expert!
Date published: 2023-04-07
Rated 1 out of 5 by from You missed my 1095-A form the first time through I needed to add our 1095-A form after it was rejected! Why did I pay for your service? You missed it the first time and missed it on the fix.
Date published: 2023-04-07
Rated 5 out of 5 by from Efficient The interface of turbotax makes it very user friendly. It's what encourages me to use them each year.
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is the way to go Fairly easy and straightforward. Did not have to call anyone for help. The review sent me in circles a few times filling in information it claimed was missing, but after filling it in several times, it finally let me out of the review.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is easy to use I have used several years for preparing return. Good.
Date published: 2023-04-07
Rated 3 out of 5 by from Quality is lacking SS/Railroad questions are not clear. Very confusing. Turbo Tax Advantage has glaring typo. How does on "Sing up..." What kind of goof-offs work for you?
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3959