TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from helpful A man named Jimmy was very helpful to me. He was very knowlegeable
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax works with some frustrating glitches The NY return was accepted then suspended for lack o a IT-558 form. I researched the issues on line and failed to resolve. IT-558 was inappropriately not populated into my return and thus not filed. ON line live help discovered a $550 deduction for charity when NY allows only $300 but TT failed to flag this and failed to offer the required reconciliation in the Work sheet. Clearly a failure to write software consistent with the NY requirements. This took 3 hours of my time to solve.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Excellent Been using for at least 10 years now. User friendly, accurate and a real time saver. Almost makes filing taxes fun.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is simple! Turbo tax was simple! My tax preparer was great! Very quick !
Date published: 2022-03-27
Rated 5 out of 5 by from 1ST REFUND IN 12 YEARS I SOLD SOME STOCK THIS YEAR AND TURBO TAX WAS A BREEZE GETTING THRU IT
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax Review Love that TurboTax made it easy to file my taxes. Thanks
Date published: 2022-03-27
Rated 5 out of 5 by from Fast and reliable Very knowledgeable answered all my question would recommend
Date published: 2022-03-27
Rated 3 out of 5 by from Sneaky way to charge for State filing. Seems like it regressed from last year. Modestly user friendly, but needs to be reviewed and improved from an end-user point of vies
Date published: 2022-03-27
Rated 5 out of 5 by from Service Excellent service. Great communication. Everything done in timely fashion. Thank you.
Date published: 2022-03-27
Rated 5 out of 5 by from Does the job I particularly like how it steps me through the process.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3955
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from helpful A man named Jimmy was very helpful to me. He was very knowlegeable
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax works with some frustrating glitches The NY return was accepted then suspended for lack o a IT-558 form. I researched the issues on line and failed to resolve. IT-558 was inappropriately not populated into my return and thus not filed. ON line live help discovered a $550 deduction for charity when NY allows only $300 but TT failed to flag this and failed to offer the required reconciliation in the Work sheet. Clearly a failure to write software consistent with the NY requirements. This took 3 hours of my time to solve.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Excellent Been using for at least 10 years now. User friendly, accurate and a real time saver. Almost makes filing taxes fun.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo tax is simple! Turbo tax was simple! My tax preparer was great! Very quick !
Date published: 2022-03-27
Rated 5 out of 5 by from 1ST REFUND IN 12 YEARS I SOLD SOME STOCK THIS YEAR AND TURBO TAX WAS A BREEZE GETTING THRU IT
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax Review Love that TurboTax made it easy to file my taxes. Thanks
Date published: 2022-03-27
Rated 5 out of 5 by from Fast and reliable Very knowledgeable answered all my question would recommend
Date published: 2022-03-27
Rated 3 out of 5 by from Sneaky way to charge for State filing. Seems like it regressed from last year. Modestly user friendly, but needs to be reviewed and improved from an end-user point of vies
Date published: 2022-03-27
Rated 5 out of 5 by from Service Excellent service. Great communication. Everything done in timely fashion. Thank you.
Date published: 2022-03-27
Rated 5 out of 5 by from Does the job I particularly like how it steps me through the process.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3955