TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Completely useless for crypto. Didn't even try. Asks about it and then NEVER follows up.
Date published: 2022-03-27
Rated 4 out of 5 by from Had more trouble this year than in previous years I believe I had more trouble completing Turbotax this year because I started earlier than normal. After leaving the application for four weeks I was able to make the modifications necessary (after updating software) to complete my return.
Date published: 2022-03-27
Rated 4 out of 5 by from 2021 whew. I'm done. that was quick and easy. so happy!
Date published: 2022-03-27
Rated 3 out of 5 by from Great Fast way filing your own taxes doesn't take long overall great quality
Date published: 2022-03-27
Rated 5 out of 5 by from Thank you turbotax Filing my taxes with turbotax was super convenient and simple. Will definitely be using it next time. Highly recommended!
Date published: 2022-03-27
Rated 5 out of 5 by from Good Questions are helpful to identify the tax brackets.
Date published: 2022-03-27
Rated 2 out of 5 by from Turbo tax works but they TAKE as much as they can I am disappointed by how much I have been charged for no added value. Seriously I was just charged $50 for being a student in higher education.
Date published: 2022-03-27
Rated 4 out of 5 by from helpful A man named Jimmy was very helpful to me. He was very knowlegeable
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax works with some frustrating glitches The NY return was accepted then suspended for lack o a IT-558 form. I researched the issues on line and failed to resolve. IT-558 was inappropriately not populated into my return and thus not filed. ON line live help discovered a $550 deduction for charity when NY allows only $300 but TT failed to flag this and failed to offer the required reconciliation in the Work sheet. Clearly a failure to write software consistent with the NY requirements. This took 3 hours of my time to solve.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Excellent Been using for at least 10 years now. User friendly, accurate and a real time saver. Almost makes filing taxes fun.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Completely useless for crypto. Didn't even try. Asks about it and then NEVER follows up.
Date published: 2022-03-27
Rated 4 out of 5 by from Had more trouble this year than in previous years I believe I had more trouble completing Turbotax this year because I started earlier than normal. After leaving the application for four weeks I was able to make the modifications necessary (after updating software) to complete my return.
Date published: 2022-03-27
Rated 4 out of 5 by from 2021 whew. I'm done. that was quick and easy. so happy!
Date published: 2022-03-27
Rated 3 out of 5 by from Great Fast way filing your own taxes doesn't take long overall great quality
Date published: 2022-03-27
Rated 5 out of 5 by from Thank you turbotax Filing my taxes with turbotax was super convenient and simple. Will definitely be using it next time. Highly recommended!
Date published: 2022-03-27
Rated 5 out of 5 by from Good Questions are helpful to identify the tax brackets.
Date published: 2022-03-27
Rated 2 out of 5 by from Turbo tax works but they TAKE as much as they can I am disappointed by how much I have been charged for no added value. Seriously I was just charged $50 for being a student in higher education.
Date published: 2022-03-27
Rated 4 out of 5 by from helpful A man named Jimmy was very helpful to me. He was very knowlegeable
Date published: 2022-03-27
Rated 4 out of 5 by from TurboTax works with some frustrating glitches The NY return was accepted then suspended for lack o a IT-558 form. I researched the issues on line and failed to resolve. IT-558 was inappropriately not populated into my return and thus not filed. ON line live help discovered a $550 deduction for charity when NY allows only $300 but TT failed to flag this and failed to offer the required reconciliation in the Work sheet. Clearly a failure to write software consistent with the NY requirements. This took 3 hours of my time to solve.
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is Excellent Been using for at least 10 years now. User friendly, accurate and a real time saver. Almost makes filing taxes fun.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3952