TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Great Turbotax! The software steps were comprehensible. There were checkboxes at the dependent dob and I got stacked. A little more explanation will help other people not encounter similar hassle.
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy Very helpful. I am not computer savvy . Every year I learn something new on turbo tax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use I had a great experience. Everything was straight forward and easy to understand except that I was not given an opportunity to print my returns.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax and Its Chat Help Made Filing So Easy! I needed help from Deanna on the Chat Help. She completely, clearly and quickly resolved my issues so that I could E-file! Amazing service!
Date published: 2021-04-15
Rated 4 out of 5 by from TURBO TAX CONFUSION Use this product every year. This year we went directly to the link for Turbo Tax and had lots of issues with not being recognized as a repeat customer.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for many years. It is very thorough and easy to use.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is easy I was able to gather and enter all required info in less than 8 hours with the help of TurboTax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience! I am so happy I chose to use Turbo Tax to file my taxes.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax is terrific, even with questions TurboTax is great, for sure, but I don't like how you are sometimes "flying blind" with entries. That is, you're giving TurboTax info but it'snot in the same place it was the previous year - tuition, for example. I know last year I entered (my) tuition for deductions since I was an adult (head of household) with college expenses. This year, I couldn't find that place for the life of me, so I finally had to enter those expenses with my children's tuition (K-12) expenses. Or, self-employment: from year to year, the entries for 1099 income vary, and that can be confusing/concerning.
Date published: 2021-04-15
Rated 3 out of 5 by from turbo tax is average for doing taxes Turbo Tax was more difficult to work with this year. It kept telling me the information I entered was not complete. yet when I asked it do a review it found no errors but when I wanted to print it said I had errors. I called the helps center & the gentleman helped he was also confused and had me delete the form and renter all the information again which seemed to work
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3952
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Turbotax! The software steps were comprehensible. There were checkboxes at the dependent dob and I got stacked. A little more explanation will help other people not encounter similar hassle.
Date published: 2021-04-15
Rated 5 out of 5 by from Very easy Very helpful. I am not computer savvy . Every year I learn something new on turbo tax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is easy to use I had a great experience. Everything was straight forward and easy to understand except that I was not given an opportunity to print my returns.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax and Its Chat Help Made Filing So Easy! I needed help from Deanna on the Chat Help. She completely, clearly and quickly resolved my issues so that I could E-file! Amazing service!
Date published: 2021-04-15
Rated 4 out of 5 by from TURBO TAX CONFUSION Use this product every year. This year we went directly to the link for Turbo Tax and had lots of issues with not being recognized as a repeat customer.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for many years. It is very thorough and easy to use.
Date published: 2021-04-15
Rated 5 out of 5 by from TurboTax is easy I was able to gather and enter all required info in less than 8 hours with the help of TurboTax.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo Tax is awesome I had a great experience! I am so happy I chose to use Turbo Tax to file my taxes.
Date published: 2021-04-15
Rated 4 out of 5 by from TurboTax is terrific, even with questions TurboTax is great, for sure, but I don't like how you are sometimes "flying blind" with entries. That is, you're giving TurboTax info but it'snot in the same place it was the previous year - tuition, for example. I know last year I entered (my) tuition for deductions since I was an adult (head of household) with college expenses. This year, I couldn't find that place for the life of me, so I finally had to enter those expenses with my children's tuition (K-12) expenses. Or, self-employment: from year to year, the entries for 1099 income vary, and that can be confusing/concerning.
Date published: 2021-04-15
Rated 3 out of 5 by from turbo tax is average for doing taxes Turbo Tax was more difficult to work with this year. It kept telling me the information I entered was not complete. yet when I asked it do a review it found no errors but when I wanted to print it said I had errors. I called the helps center & the gentleman helped he was also confused and had me delete the form and renter all the information again which seemed to work
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 3952