TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 1 out of 5 by from What happened this year? Used Turbotax for years but this year it felt like the software was not ready to use for this tax season. Software and display resolution not working properly...Online version is not the same as cd version.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is awesome! I have used TurboTax for serveral years to file my simple taxes and taxes not so simple. It is easy, educates the users and I have never had a tax challenge. My sister who typically went to HR Block to file, decided to file online via their website. It was not user friendly and sort of complicated and she was frustrated and annoyed. I said "forget about them and lets use TurboTax. I and your site walked her through...easy-breezy. She has been using TurboTax ever since and she loves it.
Date published: 2021-03-14
Rated 1 out of 5 by from Lost All Entries!! After I entered everything and was ready to e-file the whole thing stopped. It didn't save any work at all. I had to totally redo everything!
Date published: 2021-03-14
Rated 5 out of 5 by from Smooth Process -- Made Filing Easy This was my first time using TurboTax Online. The process was smooth. I enjoyed seeing my refund being calculated in real-time. I also liked how TurboTax easily connected to financial institutions such as Charles Schwab and E*Trade. This made it much easier to input my financial information. There were no glitches or issues, which was a relief. I plan on using TurboTax when I file in the future!
Date published: 2021-03-14
Rated 5 out of 5 by from Wonderful from beginning to the end! The whole experience is easy to navigate through. Thank you!!!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is a Great Tool The tax codes were more difficult with this year's filing, TurboTax and LaShonda helped me to complete my 2020 taxes with confidence.
Date published: 2021-03-14
Rated 5 out of 5 by from I <3 turbotax So easy and exact! I am back every year! Thank You!
Date published: 2021-03-14
Rated 4 out of 5 by from If its free its for me.. esp when easy as 1 2 3! I've been using TurboTax off-and-on for nearly a decade now and I can honestly say that the only regrets that I've had... were those said "off years"!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax makes life easy! I use Turbo tax religiously, for business and personal. I have had audits, which are handled very professionally by the audit defense team, which is another priceless feature within the program!
Date published: 2021-03-14
Rated 5 out of 5 by from Very useful tool Easy and self-explanatory, very useful tool, I will use it again next year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 3951
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from What happened this year? Used Turbotax for years but this year it felt like the software was not ready to use for this tax season. Software and display resolution not working properly...Online version is not the same as cd version.
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is awesome! I have used TurboTax for serveral years to file my simple taxes and taxes not so simple. It is easy, educates the users and I have never had a tax challenge. My sister who typically went to HR Block to file, decided to file online via their website. It was not user friendly and sort of complicated and she was frustrated and annoyed. I said "forget about them and lets use TurboTax. I and your site walked her through...easy-breezy. She has been using TurboTax ever since and she loves it.
Date published: 2021-03-14
Rated 1 out of 5 by from Lost All Entries!! After I entered everything and was ready to e-file the whole thing stopped. It didn't save any work at all. I had to totally redo everything!
Date published: 2021-03-14
Rated 5 out of 5 by from Smooth Process -- Made Filing Easy This was my first time using TurboTax Online. The process was smooth. I enjoyed seeing my refund being calculated in real-time. I also liked how TurboTax easily connected to financial institutions such as Charles Schwab and E*Trade. This made it much easier to input my financial information. There were no glitches or issues, which was a relief. I plan on using TurboTax when I file in the future!
Date published: 2021-03-14
Rated 5 out of 5 by from Wonderful from beginning to the end! The whole experience is easy to navigate through. Thank you!!!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is a Great Tool The tax codes were more difficult with this year's filing, TurboTax and LaShonda helped me to complete my 2020 taxes with confidence.
Date published: 2021-03-14
Rated 5 out of 5 by from I <3 turbotax So easy and exact! I am back every year! Thank You!
Date published: 2021-03-14
Rated 4 out of 5 by from If its free its for me.. esp when easy as 1 2 3! I've been using TurboTax off-and-on for nearly a decade now and I can honestly say that the only regrets that I've had... were those said "off years"!!!
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax makes life easy! I use Turbo tax religiously, for business and personal. I have had audits, which are handled very professionally by the audit defense team, which is another priceless feature within the program!
Date published: 2021-03-14
Rated 5 out of 5 by from Very useful tool Easy and self-explanatory, very useful tool, I will use it again next year.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 3951