TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281606 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from First Time Using TurboTax I really liked using TurboTax to file our taxes this year. It was our first year filing jointly with my husband and I liked that they were able to walk us through the whole process and explain things along the way.
Date published: 2021-04-10
Rated 5 out of 5 by from Another easy Tax Return! We were paying someone $300 to do our taxes. Then one year we did Turbotax and the expensive guy. We came out with the same numbers! That was the last year for expensive guy! We've been doing our own taxes for over 8 years.
Date published: 2021-04-10
Rated 4 out of 5 by from simple simple tax file to do. step by step instructions. and quick respond
Date published: 2021-04-10
Rated 3 out of 5 by from TurboTax is annoying, as usual I ran into a TurboxTax bug that prevented me from filing my MA taxes electronically. I was essentially stuck in an infinite loop since there was no way I could find to fix the problem. The issue had to do with information pulled from my federal tax return about a 401(k) distribution that was immediately rolled into another retirement account. I tried calling TurboTax support about this and was told that if there is not a button to click to do something different that I am essentially stuck. I was then told I needed to pay an additional $100 for someone to help with a problem that appears to be a bug in TurboTax.
Date published: 2021-04-10
Rated 5 out of 5 by from very easy to use - thank you Each step was explained and easy to understand, will use again next year
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax was helpful My experience was fine. All of my questions were answered.
Date published: 2021-04-10
Rated 4 out of 5 by from Great Turbo I was supported throughout the process. Felt confident knowing we will be protected from Identity theft. Rewarded with more this year than last.....Yeah!!
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax simple easy This is my 20+ year of using Turbo Tax, gets easier every year. Look up prior year forms and complete transaction from the website.
Date published: 2021-04-10
Rated 5 out of 5 by from Good Good. Awesome excellent cool easy. Easy and i will use it again
Date published: 2021-04-10
Rated 4 out of 5 by from Good program I've used this program for 20+ years and it's always done well for me
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3946
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First Time Using TurboTax I really liked using TurboTax to file our taxes this year. It was our first year filing jointly with my husband and I liked that they were able to walk us through the whole process and explain things along the way.
Date published: 2021-04-10
Rated 5 out of 5 by from Another easy Tax Return! We were paying someone $300 to do our taxes. Then one year we did Turbotax and the expensive guy. We came out with the same numbers! That was the last year for expensive guy! We've been doing our own taxes for over 8 years.
Date published: 2021-04-10
Rated 4 out of 5 by from simple simple tax file to do. step by step instructions. and quick respond
Date published: 2021-04-10
Rated 3 out of 5 by from TurboTax is annoying, as usual I ran into a TurboxTax bug that prevented me from filing my MA taxes electronically. I was essentially stuck in an infinite loop since there was no way I could find to fix the problem. The issue had to do with information pulled from my federal tax return about a 401(k) distribution that was immediately rolled into another retirement account. I tried calling TurboTax support about this and was told that if there is not a button to click to do something different that I am essentially stuck. I was then told I needed to pay an additional $100 for someone to help with a problem that appears to be a bug in TurboTax.
Date published: 2021-04-10
Rated 5 out of 5 by from very easy to use - thank you Each step was explained and easy to understand, will use again next year
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax was helpful My experience was fine. All of my questions were answered.
Date published: 2021-04-10
Rated 4 out of 5 by from Great Turbo I was supported throughout the process. Felt confident knowing we will be protected from Identity theft. Rewarded with more this year than last.....Yeah!!
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax simple easy This is my 20+ year of using Turbo Tax, gets easier every year. Look up prior year forms and complete transaction from the website.
Date published: 2021-04-10
Rated 5 out of 5 by from Good Good. Awesome excellent cool easy. Easy and i will use it again
Date published: 2021-04-10
Rated 4 out of 5 by from Good program I've used this program for 20+ years and it's always done well for me
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3946