TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Easy It tells us the description for the question makes it easy to fill out.
Date published: 2023-04-10
Rated 5 out of 5 by from 8 Years Strong From the first time I giled my taxes til now, there's no easier place to file
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes done fast Was able to get my taxes fast in less than 3 hours.
Date published: 2023-04-10
Rated 1 out of 5 by from what a rip off All through the process i used the "free" addition since my taxes are not complicated. Then somehow at the end, I was required to pay over $100. Next year I will do my taxes on my own. No thanks Turbo Tax.
Date published: 2023-04-10
Rated 4 out of 5 by from LLC - Return Turbo Tax for Business has been the easy way to file our LLC Tax information.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and very comprehensive I feel confident maxmized my deductions and refund.
Date published: 2023-04-10
Rated 2 out of 5 by from Can't Import 1099-B & correctly fill out Form 8949 Turbo Tax says that it can import 1099-B's. However, if you use this feature the Form 8949s are filled out incorrectly with missing and incorrect information. There is no easy way to fix this with out modifying every line. So if you've made 100's of sales then don't rely on the import feature. The first Tax help representative died not know what she was doing. The second rep was very helpful and cared about getting a good result. However, neither representatives ideas panned out. I wound up having to use the manual entry of summary line method. I wound up wasting hours trying to get the import feature to work. It would have been better if they didn't even try to be so fancy.
Date published: 2023-04-10
Rated 2 out of 5 by from Buggy updates (MS Fault: error 1603) I down loaded the software from a CD ans upodated several times. During the last week before filing, a update was required. The update failed multiple times. The customer support solution was to uninstall the software and reload either with a download over the internet or from the CD and cross your fingers hoping you don't have get the eroor 1603. Yikes!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to Use Ease of use and assistance in making sure deductions are maximized.
Date published: 2023-04-10
Rated 5 out of 5 by from 15 plus years using Turbo Tax! We own a small business and Turbo Tax Home and Business makes sifting through all the tax forms so much easier!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3939
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy It tells us the description for the question makes it easy to fill out.
Date published: 2023-04-10
Rated 5 out of 5 by from 8 Years Strong From the first time I giled my taxes til now, there's no easier place to file
Date published: 2023-04-10
Rated 4 out of 5 by from Taxes done fast Was able to get my taxes fast in less than 3 hours.
Date published: 2023-04-10
Rated 1 out of 5 by from what a rip off All through the process i used the "free" addition since my taxes are not complicated. Then somehow at the end, I was required to pay over $100. Next year I will do my taxes on my own. No thanks Turbo Tax.
Date published: 2023-04-10
Rated 4 out of 5 by from LLC - Return Turbo Tax for Business has been the easy way to file our LLC Tax information.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and very comprehensive I feel confident maxmized my deductions and refund.
Date published: 2023-04-10
Rated 2 out of 5 by from Can't Import 1099-B & correctly fill out Form 8949 Turbo Tax says that it can import 1099-B's. However, if you use this feature the Form 8949s are filled out incorrectly with missing and incorrect information. There is no easy way to fix this with out modifying every line. So if you've made 100's of sales then don't rely on the import feature. The first Tax help representative died not know what she was doing. The second rep was very helpful and cared about getting a good result. However, neither representatives ideas panned out. I wound up having to use the manual entry of summary line method. I wound up wasting hours trying to get the import feature to work. It would have been better if they didn't even try to be so fancy.
Date published: 2023-04-10
Rated 2 out of 5 by from Buggy updates (MS Fault: error 1603) I down loaded the software from a CD ans upodated several times. During the last week before filing, a update was required. The update failed multiple times. The customer support solution was to uninstall the software and reload either with a download over the internet or from the CD and cross your fingers hoping you don't have get the eroor 1603. Yikes!!!!
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to Use Ease of use and assistance in making sure deductions are maximized.
Date published: 2023-04-10
Rated 5 out of 5 by from 15 plus years using Turbo Tax! We own a small business and Turbo Tax Home and Business makes sifting through all the tax forms so much easier!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3939