TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

(4.6/5 | 294018 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from great great service, glad that this service was available for my 2021 taxes
Date published: 2023-01-01
Rated 1 out of 5 by from Atrocious Garbage Crashes On ALL Of 3 Macs/OSesUse I used to rely on TT but this 2020 version was absolutely atrocious garbage. Do a search for it online with TurboTax 2020 Crash especially on Macs and you will agree it is time to move to another solution
Date published: 2023-01-01
Rated 5 out of 5 by from This is a GREAT program to use with business info. This is an awesome way to file taxes. Walks you right through everything you need to know and some things that you don't. Great for business use.
Date published: 2022-12-31
Rated 5 out of 5 by from A great tool Easy to use with excellent accuracy and timeliness.
Date published: 2022-12-31
Rated 3 out of 5 by from So So Tax Program Very difficult to use and manage. In list of form why are they not sequential by number then letter. Form 1040X took 20 minutes to find. It was toward the bottom. Why is it not next to the 1040 Form and it doesn't come up in search. Why was it so hard to find the disaster step by step sequence.
Date published: 2022-12-31
Rated 5 out of 5 by from Turbotax Makes it Easy I have been using Turbotax for many years. Makes doing your own taxes possible.
Date published: 2022-12-31
Rated 1 out of 5 by from Paid $80 to be told I could not file online. I paid $80 to not be able to file last year's taxes. What a ripoff. Why charge for a worthless app? I demand a refund
Date published: 2022-12-31
Rated 4 out of 5 by from Pretty easy to understand Turbo Tax was great for my federal return, always pointing me in the right direction. However, the state program had me having to go through all the paperwork I used for the Federal return over and over with little help from the program itself.
Date published: 2022-12-31
Rated 5 out of 5 by from Great way to file online. Very easy site to navigate to file state and federal tax returns. Highly recommend using TurboTax.
Date published: 2022-12-31
Rated 5 out of 5 by from Had to file by mail Very easy to follow instructions. Worth the money.
Date published: 2022-12-31
All TurboTax® Offerings Reviews - Page 3937
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 5 out of 5 by from great great service, glad that this service was available for my 2021 taxes
Date published: 2023-01-01
Rated 1 out of 5 by from Atrocious Garbage Crashes On ALL Of 3 Macs/OSesUse I used to rely on TT but this 2020 version was absolutely atrocious garbage. Do a search for it online with TurboTax 2020 Crash especially on Macs and you will agree it is time to move to another solution
Date published: 2023-01-01
Rated 5 out of 5 by from This is a GREAT program to use with business info. This is an awesome way to file taxes. Walks you right through everything you need to know and some things that you don't. Great for business use.
Date published: 2022-12-31
Rated 5 out of 5 by from A great tool Easy to use with excellent accuracy and timeliness.
Date published: 2022-12-31
Rated 3 out of 5 by from So So Tax Program Very difficult to use and manage. In list of form why are they not sequential by number then letter. Form 1040X took 20 minutes to find. It was toward the bottom. Why is it not next to the 1040 Form and it doesn't come up in search. Why was it so hard to find the disaster step by step sequence.
Date published: 2022-12-31
Rated 5 out of 5 by from Turbotax Makes it Easy I have been using Turbotax for many years. Makes doing your own taxes possible.
Date published: 2022-12-31
Rated 1 out of 5 by from Paid $80 to be told I could not file online. I paid $80 to not be able to file last year's taxes. What a ripoff. Why charge for a worthless app? I demand a refund
Date published: 2022-12-31
Rated 4 out of 5 by from Pretty easy to understand Turbo Tax was great for my federal return, always pointing me in the right direction. However, the state program had me having to go through all the paperwork I used for the Federal return over and over with little help from the program itself.
Date published: 2022-12-31
Rated 5 out of 5 by from Great way to file online. Very easy site to navigate to file state and federal tax returns. Highly recommend using TurboTax.
Date published: 2022-12-31
Rated 5 out of 5 by from Had to file by mail Very easy to follow instructions. Worth the money.
Date published: 2022-12-31
All TurboTax® Offerings Reviews - Page 3937