TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from good easy to understand,use every year. will continue use next year.
Date published: 2023-04-10
Rated 2 out of 5 by from TurboTax Home & Biz was little help with NOLs TurboTax needs to improve their support of calculating NOLs. There are a lot of us starting up our own businesses & the first few years can easily result in NOLs. I expected TurboTax to do a lot of the heavy lifting vs. me having to pore over IRS Pub 334 & 536 & file out worksheets outside of TurboTax. Also need more direction about which businesses are considered for the QBI deduction & calculation without having to read IRS publications & hoping for the best.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and navigate This is my first time doing taxes by myself with a little help at the beginning
Date published: 2023-04-10
Rated 5 out of 5 by from Awesome and Easy of use Awesome and Easy of use. I was able to file my taxes with in 1 hour and 30 min
Date published: 2023-04-10
Rated 3 out of 5 by from Not Mac Friendly Business version and state versions are not available for Macs TurboTax software does not allow for gifts of LLC ownership. It can only treat the gift as a sale. LLCs are frequently used to gift ownership for estate planning purposes. This is a significant hole in functionality that could easily be fixed.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use app! This is my 6th year using Turbo Tax, they make sure everything is done properly!
Date published: 2023-04-10
Rated 5 out of 5 by from No Hassel Tax Returns Every Year I've used TurboTax for nearly 10 years and wouldn't consider using another service to file my taxes! No matter what life events take place or how tax codes change from year to year, I am confident TurboTax can walk me through filing without tears or screams. (Well, maybe when the return amount comes in there are tears of joy and screams of excitement.) I always recommend TurboTax. Thanks for another stress-free return!
Date published: 2023-04-10
Rated 4 out of 5 by from 1095-A Health Insurance Marketplace Statement It was good except for the fact I had to go back and find out why I wasn't asked if I had received a form 1095-A for Health Insurance Marketplace Statement, and how to fill out the needed info for the return filing after I had remarked at the very start that I had one. If it weren't that I had read the form letter when received with the statement and knew it had to be included somehow in my return, this would have been easily omitted and I could be liable for a portion of repayment (per the form letter statement). Turbo Tax was going to file the return without the inclusion of this 1095-A info.... I had to go back and do a search to figure out what to do with it and enter it. I don't think this was clear at all and being a common form I think it should be included in the questions asked. I also think I may have overpaid for the Turbo Tax service as it included a self-employment income form that I did everything I could find to show that I did not have any of this income for 2022, although I had a very small amount for 2021.
Date published: 2023-04-10
Rated 1 out of 5 by from Mislead and treated very unfairly I have always been a customer of Turbotax because filing taxes is efficient and they do a good job. However, this year, my experience was extremely negative. My tax return is very simple and I wanted to use the Free version of turbotax, which is appropriate. I had gone through the entire return and was ready (and happy) to submit when the software told me that I had to upgrade to premium for 120 dollars. The reasoning was because I had filed some stocks (of which every values was $0 except for a $0.07 return). They would not let me switch to the free version and had not prompted me early in the process. This was very dishonest and unfair. In the end I had to pay for Turbotax premium. I will never be using this service again and will tell my friends and family to not use this software.
Date published: 2023-04-10
Rated 5 out of 5 by from Awesomeness Great fast and easy will be using next year have a nice day
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3937
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good easy to understand,use every year. will continue use next year.
Date published: 2023-04-10
Rated 2 out of 5 by from TurboTax Home & Biz was little help with NOLs TurboTax needs to improve their support of calculating NOLs. There are a lot of us starting up our own businesses & the first few years can easily result in NOLs. I expected TurboTax to do a lot of the heavy lifting vs. me having to pore over IRS Pub 334 & 536 & file out worksheets outside of TurboTax. Also need more direction about which businesses are considered for the QBI deduction & calculation without having to read IRS publications & hoping for the best.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use and navigate This is my first time doing taxes by myself with a little help at the beginning
Date published: 2023-04-10
Rated 5 out of 5 by from Awesome and Easy of use Awesome and Easy of use. I was able to file my taxes with in 1 hour and 30 min
Date published: 2023-04-10
Rated 3 out of 5 by from Not Mac Friendly Business version and state versions are not available for Macs TurboTax software does not allow for gifts of LLC ownership. It can only treat the gift as a sale. LLCs are frequently used to gift ownership for estate planning purposes. This is a significant hole in functionality that could easily be fixed.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use app! This is my 6th year using Turbo Tax, they make sure everything is done properly!
Date published: 2023-04-10
Rated 5 out of 5 by from No Hassel Tax Returns Every Year I've used TurboTax for nearly 10 years and wouldn't consider using another service to file my taxes! No matter what life events take place or how tax codes change from year to year, I am confident TurboTax can walk me through filing without tears or screams. (Well, maybe when the return amount comes in there are tears of joy and screams of excitement.) I always recommend TurboTax. Thanks for another stress-free return!
Date published: 2023-04-10
Rated 4 out of 5 by from 1095-A Health Insurance Marketplace Statement It was good except for the fact I had to go back and find out why I wasn't asked if I had received a form 1095-A for Health Insurance Marketplace Statement, and how to fill out the needed info for the return filing after I had remarked at the very start that I had one. If it weren't that I had read the form letter when received with the statement and knew it had to be included somehow in my return, this would have been easily omitted and I could be liable for a portion of repayment (per the form letter statement). Turbo Tax was going to file the return without the inclusion of this 1095-A info.... I had to go back and do a search to figure out what to do with it and enter it. I don't think this was clear at all and being a common form I think it should be included in the questions asked. I also think I may have overpaid for the Turbo Tax service as it included a self-employment income form that I did everything I could find to show that I did not have any of this income for 2022, although I had a very small amount for 2021.
Date published: 2023-04-10
Rated 1 out of 5 by from Mislead and treated very unfairly I have always been a customer of Turbotax because filing taxes is efficient and they do a good job. However, this year, my experience was extremely negative. My tax return is very simple and I wanted to use the Free version of turbotax, which is appropriate. I had gone through the entire return and was ready (and happy) to submit when the software told me that I had to upgrade to premium for 120 dollars. The reasoning was because I had filed some stocks (of which every values was $0 except for a $0.07 return). They would not let me switch to the free version and had not prompted me early in the process. This was very dishonest and unfair. In the end I had to pay for Turbotax premium. I will never be using this service again and will tell my friends and family to not use this software.
Date published: 2023-04-10
Rated 5 out of 5 by from Awesomeness Great fast and easy will be using next year have a nice day
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3937