TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jeankisses from
awesome
very easy to follow instructions and great help support
Date published: 2023-04-08
Rated 3 out of 5 by
Xiaolei from
Customer support not available.
I ran into software problems, and couldn't get a real person to talk to through your customer support phone line.
Date published: 2023-04-08
Rated 5 out of 5 by
Chrisholoman from
Easy like Sunday morning
I’ve been using turbo tax since 2013. Every year it’s better and more efficient. Thanks turbo tax
Date published: 2023-04-08
Rated 5 out of 5 by
Santa Bruce from
Another Easy Year with Turbo Tax
They really have it down to a science, making things easy to understand and through in the process. I spent some time with an Expert checking/correcting my work and she was patient and pleasant during the entire process.
Date published: 2023-04-08
Rated 3 out of 5 by
B Wilderd from
Hidden fees
You didn't tell me it would cost 39 to pay you with my return.
Date published: 2023-04-08
Rated 1 out of 5 by
MurphyF from
Don't buy for trusts
TurboTax Business includes the capacity to do trust returns but it is clearly an afterthought and add on. It is poorly thought out and glitching. This is the first and last time I will use it for trusts
Date published: 2023-04-08
Rated 4 out of 5 by
Av8r_too from
Turbo Tax is generally great!
This is the first time that you've charged extra for an e-file of a state return. They used to be free like federal returns. The only complaint I have is that all of your help screens are in such small print that I need two pairs of glasses to see them
Date published: 2023-04-08
Rated 5 out of 5 by
Waytogood from
live Assisted survey
The tax expert, Ashley, she is amazing and professional.
Date published: 2023-04-08
Rated 3 out of 5 by
MojoRick from
Turbo tax is great with some exceptions
Too many diversions to sell MAX. Annoying feature of an otherwise great product. This will cause me to use another tax product next year.
Date published: 2023-04-08
Rated 4 out of 5 by
CJGR1010101 from
Thanks
Seems longer than in the past, thanks for the assistance.
All TurboTax® Offerings Reviews - Page 3936
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jeankisses from
awesome
very easy to follow instructions and great help support
Date published: 2023-04-08
Rated 3 out of 5 by
Xiaolei from
Customer support not available.
I ran into software problems, and couldn't get a real person to talk to through your customer support phone line.
Date published: 2023-04-08
Rated 5 out of 5 by
Chrisholoman from
Easy like Sunday morning
I’ve been using turbo tax since 2013. Every year it’s better and more efficient. Thanks turbo tax
Date published: 2023-04-08
Rated 5 out of 5 by
Santa Bruce from
Another Easy Year with Turbo Tax
They really have it down to a science, making things easy to understand and through in the process. I spent some time with an Expert checking/correcting my work and she was patient and pleasant during the entire process.
Date published: 2023-04-08
Rated 3 out of 5 by
B Wilderd from
Hidden fees
You didn't tell me it would cost 39 to pay you with my return.
Date published: 2023-04-08
Rated 1 out of 5 by
MurphyF from
Don't buy for trusts
TurboTax Business includes the capacity to do trust returns but it is clearly an afterthought and add on. It is poorly thought out and glitching. This is the first and last time I will use it for trusts
Date published: 2023-04-08
Rated 4 out of 5 by
Av8r_too from
Turbo Tax is generally great!
This is the first time that you've charged extra for an e-file of a state return. They used to be free like federal returns. The only complaint I have is that all of your help screens are in such small print that I need two pairs of glasses to see them
Date published: 2023-04-08
Rated 5 out of 5 by
Waytogood from
live Assisted survey
The tax expert, Ashley, she is amazing and professional.
Date published: 2023-04-08
Rated 3 out of 5 by
MojoRick from
Turbo tax is great with some exceptions
Too many diversions to sell MAX. Annoying feature of an otherwise great product. This will cause me to use another tax product next year.
Date published: 2023-04-08
Rated 4 out of 5 by
CJGR1010101 from
Thanks
Seems longer than in the past, thanks for the assistance.
All TurboTax® Offerings Reviews - Page 3936
Date published: 2023-04-08