TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from awesome very easy to follow instructions and great help support
Date published: 2023-04-08
Rated 3 out of 5 by from Customer support not available. I ran into software problems, and couldn't get a real person to talk to through your customer support phone line.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy like Sunday morning I’ve been using turbo tax since 2013. Every year it’s better and more efficient. Thanks turbo tax
Date published: 2023-04-08
Rated 5 out of 5 by from Another Easy Year with Turbo Tax They really have it down to a science, making things easy to understand and through in the process. I spent some time with an Expert checking/correcting my work and she was patient and pleasant during the entire process.
Date published: 2023-04-08
Rated 3 out of 5 by from Hidden fees You didn't tell me it would cost 39 to pay you with my return.
Date published: 2023-04-08
Rated 1 out of 5 by from Don't buy for trusts TurboTax Business includes the capacity to do trust returns but it is clearly an afterthought and add on. It is poorly thought out and glitching. This is the first and last time I will use it for trusts
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax is generally great! This is the first time that you've charged extra for an e-file of a state return. They used to be free like federal returns. The only complaint I have is that all of your help screens are in such small print that I need two pairs of glasses to see them
Date published: 2023-04-08
Rated 5 out of 5 by from live Assisted survey The tax expert, Ashley, she is amazing and professional.
Date published: 2023-04-08
Rated 3 out of 5 by from Turbo tax is great with some exceptions Too many diversions to sell MAX. Annoying feature of an otherwise great product. This will cause me to use another tax product next year.
Date published: 2023-04-08
Rated 4 out of 5 by from Thanks Seems longer than in the past, thanks for the assistance.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3936
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome very easy to follow instructions and great help support
Date published: 2023-04-08
Rated 3 out of 5 by from Customer support not available. I ran into software problems, and couldn't get a real person to talk to through your customer support phone line.
Date published: 2023-04-08
Rated 5 out of 5 by from Easy like Sunday morning I’ve been using turbo tax since 2013. Every year it’s better and more efficient. Thanks turbo tax
Date published: 2023-04-08
Rated 5 out of 5 by from Another Easy Year with Turbo Tax They really have it down to a science, making things easy to understand and through in the process. I spent some time with an Expert checking/correcting my work and she was patient and pleasant during the entire process.
Date published: 2023-04-08
Rated 3 out of 5 by from Hidden fees You didn't tell me it would cost 39 to pay you with my return.
Date published: 2023-04-08
Rated 1 out of 5 by from Don't buy for trusts TurboTax Business includes the capacity to do trust returns but it is clearly an afterthought and add on. It is poorly thought out and glitching. This is the first and last time I will use it for trusts
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax is generally great! This is the first time that you've charged extra for an e-file of a state return. They used to be free like federal returns. The only complaint I have is that all of your help screens are in such small print that I need two pairs of glasses to see them
Date published: 2023-04-08
Rated 5 out of 5 by from live Assisted survey The tax expert, Ashley, she is amazing and professional.
Date published: 2023-04-08
Rated 3 out of 5 by from Turbo tax is great with some exceptions Too many diversions to sell MAX. Annoying feature of an otherwise great product. This will cause me to use another tax product next year.
Date published: 2023-04-08
Rated 4 out of 5 by from Thanks Seems longer than in the past, thanks for the assistance.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3936