TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome Awesomeness like that I am able to file for free. Great service
Date published: 2021-03-21
Rated 5 out of 5 by from Great Experience I am impressed with the improvements TurboTax has made since it first came online. The formatting is easy to follow and the possible questions a tax payer may have as the numbers change for a refund or amount due are great. I was able to follow and understand the reason behind the changing amounts.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Been using for 3 years! Reliable. Simple. Helpful.
Date published: 2021-03-21
Rated 4 out of 5 by from good good, will be better if can clarify any additional fee with the e-file option
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax makes doing taxes easy! I had to start over and the technician Benjamin was very helpful. The process is very user friendly and you can get answers to most of your questions with just a click.
Date published: 2021-03-21
Rated 2 out of 5 by from Great program and system - other than efile! I have used Turbotax for years and have found it easy efficient. However, for all the positives of the program it all goes sideways when efiling this year. forcing us to pay and additional $45 if we choose pay with refund is absolutely unacceptable and dirty. the fact that we have to get charged and additional $25 to file the state is pretty low-down and dirty, but then the only way to avoid the $45 for the additional TurboTax add on product is through paying via credit card is absolutely crap! Kind of tired of it as I am remembering back to last year and dealing with this - I most likely will use another service next year as a result of this under handed tactic!!!!
Date published: 2021-03-21
Rated 5 out of 5 by from Goog It's a fine product to use. Have used for ten years now.
Date published: 2021-03-21
Rated 2 out of 5 by from can't attach 1099b Last year I was able to attach two 1099b and this year it seems that functionality is no longer available. I was shocked that the interview and help says that it will guide you through the process and it is no where to be found. I'm glad I was not in a rush to file and stopped myself before hitting the button to file. Searched for a solution and the suggestion was to include 1099s together with 8453FE which takes additional software. Two hours of my life I'll never get back. This software seems not to be their focus.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbotax is the best Turbotax has made my life a lot easier and I wouldn't change it.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome The software is easy to use, and the support agents are professional, very knowledgeable, and friendly and patient. I would not use any other tax software.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 3934
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is awesome Awesomeness like that I am able to file for free. Great service
Date published: 2021-03-21
Rated 5 out of 5 by from Great Experience I am impressed with the improvements TurboTax has made since it first came online. The formatting is easy to follow and the possible questions a tax payer may have as the numbers change for a refund or amount due are great. I was able to follow and understand the reason behind the changing amounts.
Date published: 2021-03-21
Rated 5 out of 5 by from Great Been using for 3 years! Reliable. Simple. Helpful.
Date published: 2021-03-21
Rated 4 out of 5 by from good good, will be better if can clarify any additional fee with the e-file option
Date published: 2021-03-21
Rated 4 out of 5 by from TurboTax makes doing taxes easy! I had to start over and the technician Benjamin was very helpful. The process is very user friendly and you can get answers to most of your questions with just a click.
Date published: 2021-03-21
Rated 2 out of 5 by from Great program and system - other than efile! I have used Turbotax for years and have found it easy efficient. However, for all the positives of the program it all goes sideways when efiling this year. forcing us to pay and additional $45 if we choose pay with refund is absolutely unacceptable and dirty. the fact that we have to get charged and additional $25 to file the state is pretty low-down and dirty, but then the only way to avoid the $45 for the additional TurboTax add on product is through paying via credit card is absolutely crap! Kind of tired of it as I am remembering back to last year and dealing with this - I most likely will use another service next year as a result of this under handed tactic!!!!
Date published: 2021-03-21
Rated 5 out of 5 by from Goog It's a fine product to use. Have used for ten years now.
Date published: 2021-03-21
Rated 2 out of 5 by from can't attach 1099b Last year I was able to attach two 1099b and this year it seems that functionality is no longer available. I was shocked that the interview and help says that it will guide you through the process and it is no where to be found. I'm glad I was not in a rush to file and stopped myself before hitting the button to file. Searched for a solution and the suggestion was to include 1099s together with 8453FE which takes additional software. Two hours of my life I'll never get back. This software seems not to be their focus.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbotax is the best Turbotax has made my life a lot easier and I wouldn't change it.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome The software is easy to use, and the support agents are professional, very knowledgeable, and friendly and patient. I would not use any other tax software.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 3934