TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Download Good Experience but the initial directions to download the software autmatically took me to my account, which did not have an option to download the software and put in my license code (bought CD at Target). So that was frustrating.
Date published: 2023-04-07
Rated 5 out of 5 by from Long time user Once again, Turbo Tax has come out with a simple to use and intuitive product. We've been using Intuit's Turbo Tax since 1998. My wife talked me into taking my taxes into HR Block once and the only difference was that I had to pay them to use a program that looked awful similar to Turbo Tax. Never again. Keep up the good work.
Date published: 2023-04-07
Rated 5 out of 5 by from Love Turbotax Very easy to maneuver through and get done fast, self explainitory
Date published: 2023-04-07
Rated 2 out of 5 by from Need a Mac Version I think this version needs some work...same as last few years and never improved. I have to run this program on a Mac using Parallels running virtual windows machine,..so, Please make a Mac
Date published: 2023-04-07
Rated 5 out of 5 by from Getting better each year The new cell phone feature to snap pictures of key docs using a QR code is nifty.
Date published: 2023-04-07
Rated 1 out of 5 by from Horrifying!!!! I have been using TurboTax just about since it has been out. This year it did not prompt me for all of the things that needed to be included. Then after I finally got everything in because of multiple transmission, failures and errors, I had to fetch numbers to get it to go through where zeros were needed. I won’t be using this next year! There is no help or support from the software, I could’ve paid the same price to have a live person help me. What a waste of $200.
Date published: 2023-04-07
Rated 5 out of 5 by from I've used Turbo Tax since it first came available. Always user friendly! I've used Turbo Tax since it came on the market
Date published: 2023-04-07
Rated 5 out of 5 by from Easy & accurate Simple to use for anyone. Used for 5 years & the only one that I suggest!!
Date published: 2023-04-07
Rated 3 out of 5 by from Any more $ and TT will not be worth it anymore There are free digital tax prep services out there. I use TurboTax for the convenience, and that's worth some money to me. But it's barely worth what they now charge, and if it;s more next year I'll be finding another solution.
Date published: 2023-04-07
Rated 4 out of 5 by from Well structured step by step Great overall execution. My only complaint is the state drivers license entry form for my state return would not accept my entries. Was able to get someone to call me and they connected into my computer. As soon as they had accessed my computer the problem instantly resolved itself. Was frustrating and time consuming to resolve but the support somehow did the trick.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Download Good Experience but the initial directions to download the software autmatically took me to my account, which did not have an option to download the software and put in my license code (bought CD at Target). So that was frustrating.
Date published: 2023-04-07
Rated 5 out of 5 by from Long time user Once again, Turbo Tax has come out with a simple to use and intuitive product. We've been using Intuit's Turbo Tax since 1998. My wife talked me into taking my taxes into HR Block once and the only difference was that I had to pay them to use a program that looked awful similar to Turbo Tax. Never again. Keep up the good work.
Date published: 2023-04-07
Rated 5 out of 5 by from Love Turbotax Very easy to maneuver through and get done fast, self explainitory
Date published: 2023-04-07
Rated 2 out of 5 by from Need a Mac Version I think this version needs some work...same as last few years and never improved. I have to run this program on a Mac using Parallels running virtual windows machine,..so, Please make a Mac
Date published: 2023-04-07
Rated 5 out of 5 by from Getting better each year The new cell phone feature to snap pictures of key docs using a QR code is nifty.
Date published: 2023-04-07
Rated 1 out of 5 by from Horrifying!!!! I have been using TurboTax just about since it has been out. This year it did not prompt me for all of the things that needed to be included. Then after I finally got everything in because of multiple transmission, failures and errors, I had to fetch numbers to get it to go through where zeros were needed. I won’t be using this next year! There is no help or support from the software, I could’ve paid the same price to have a live person help me. What a waste of $200.
Date published: 2023-04-07
Rated 5 out of 5 by from I've used Turbo Tax since it first came available. Always user friendly! I've used Turbo Tax since it came on the market
Date published: 2023-04-07
Rated 5 out of 5 by from Easy & accurate Simple to use for anyone. Used for 5 years & the only one that I suggest!!
Date published: 2023-04-07
Rated 3 out of 5 by from Any more $ and TT will not be worth it anymore There are free digital tax prep services out there. I use TurboTax for the convenience, and that's worth some money to me. But it's barely worth what they now charge, and if it;s more next year I'll be finding another solution.
Date published: 2023-04-07
Rated 4 out of 5 by from Well structured step by step Great overall execution. My only complaint is the state drivers license entry form for my state return would not accept my entries. Was able to get someone to call me and they connected into my computer. As soon as they had accessed my computer the problem instantly resolved itself. Was frustrating and time consuming to resolve but the support somehow did the trick.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3934