TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Complex Taxes made simple Easy to use. Great instructions even for complex tax situations.
Date published: 2022-03-19
Rated 3 out of 5 by from Not a Good Year with TurboTax I had a number of problems this year. My first was a problem correcting a mistake I made with my state taxes. The guided program would not let me correct it. I called an "expert" who told me he didn't know how to do so either and that I couldn't just start over again on the state taxes but would have to start over completely with my federal taxes. I am an experienced user, so I knew that I might be able to correct it by leaving the guided instructions and working on the actual tax form. However, to do this I had to go to the state tax site and read the instruction manual. I was able to figure out what to do. Before finishing I also found a mistake in my federal taxes and needed to go to that tax form to correct it. Finally, when I engaged in the e-file process, my first attempt failed. The instructions said to try again, which I did twice. Next I was told go to support online, which I did, though it wasn't straightforward with its advice. Finally, I tried updating the software again. It took awhile, but when I finished I found that the amount I owed in state taxes had been reduced. When I repeated the final steps the e-file was successful. Ultimately, the program worked for me, but I believe that many users would have given up.
Date published: 2022-03-19
Rated 5 out of 5 by from quick & easy Self explanatory It was not bad at all. i recommend this to everyone
Date published: 2022-03-19
Rated 5 out of 5 by from turbo tax is great Very easy to use and walks through all forms and documents to maximize returns.
Date published: 2022-03-19
Rated 5 out of 5 by from Great Product! Turbo Tax is easy to use with its step-by-step process.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax provide excellent service. Turbo Tax provides excellent service. For me they were precise, understanding and patient. I used their service last year. And this year I came back because I had tax returns from two states and it was difficult for me. Turbo Tax provided great service in record time.
Date published: 2022-03-19
Rated 5 out of 5 by from I use it every year! I buy TurboTax Deluxe (CD version) every year to do my taxes. It's so easy to follow the guidance of the program to upload my previous year's tax information and update for the current year. TurboTax asks me all the questions to guide me through effortlessly filling out the needed forms, prompting me for information needed to support each item. When it's time to submit/transmit my taxes, I'm confident that TurboTax has been thorough and accurate.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBOTAX MAGIC YO I THOUGHT I WAS GOING TO PAY TAXES BUT KARYN SAVED ME. I would recommend doing taxes with turbo bc you really do get that max amount. Minus fees
Date published: 2022-03-19
Rated 5 out of 5 by from Great! Initial call with Tax specialist very nice hard to hear though because of kids yelling in background Tax expert William was great!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax was an awesome experience! It was very easy and friendly to use, taught me along the way. Highly recommend
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 3934
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Complex Taxes made simple Easy to use. Great instructions even for complex tax situations.
Date published: 2022-03-19
Rated 3 out of 5 by from Not a Good Year with TurboTax I had a number of problems this year. My first was a problem correcting a mistake I made with my state taxes. The guided program would not let me correct it. I called an "expert" who told me he didn't know how to do so either and that I couldn't just start over again on the state taxes but would have to start over completely with my federal taxes. I am an experienced user, so I knew that I might be able to correct it by leaving the guided instructions and working on the actual tax form. However, to do this I had to go to the state tax site and read the instruction manual. I was able to figure out what to do. Before finishing I also found a mistake in my federal taxes and needed to go to that tax form to correct it. Finally, when I engaged in the e-file process, my first attempt failed. The instructions said to try again, which I did twice. Next I was told go to support online, which I did, though it wasn't straightforward with its advice. Finally, I tried updating the software again. It took awhile, but when I finished I found that the amount I owed in state taxes had been reduced. When I repeated the final steps the e-file was successful. Ultimately, the program worked for me, but I believe that many users would have given up.
Date published: 2022-03-19
Rated 5 out of 5 by from quick & easy Self explanatory It was not bad at all. i recommend this to everyone
Date published: 2022-03-19
Rated 5 out of 5 by from turbo tax is great Very easy to use and walks through all forms and documents to maximize returns.
Date published: 2022-03-19
Rated 5 out of 5 by from Great Product! Turbo Tax is easy to use with its step-by-step process.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax provide excellent service. Turbo Tax provides excellent service. For me they were precise, understanding and patient. I used their service last year. And this year I came back because I had tax returns from two states and it was difficult for me. Turbo Tax provided great service in record time.
Date published: 2022-03-19
Rated 5 out of 5 by from I use it every year! I buy TurboTax Deluxe (CD version) every year to do my taxes. It's so easy to follow the guidance of the program to upload my previous year's tax information and update for the current year. TurboTax asks me all the questions to guide me through effortlessly filling out the needed forms, prompting me for information needed to support each item. When it's time to submit/transmit my taxes, I'm confident that TurboTax has been thorough and accurate.
Date published: 2022-03-19
Rated 5 out of 5 by from TURBOTAX MAGIC YO I THOUGHT I WAS GOING TO PAY TAXES BUT KARYN SAVED ME. I would recommend doing taxes with turbo bc you really do get that max amount. Minus fees
Date published: 2022-03-19
Rated 5 out of 5 by from Great! Initial call with Tax specialist very nice hard to hear though because of kids yelling in background Tax expert William was great!
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax was an awesome experience! It was very easy and friendly to use, taught me along the way. Highly recommend
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 3934