TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So Easy It was so easy to use. Just input the information and you are done.
Date published: 2023-04-07
Rated 5 out of 5 by from Search and you will find I made a mistake, used the search function for about 10 to 15 minutes and found out how to fix it.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent help Great experience! It was quick and easy to use Turbo tax.
Date published: 2023-04-07
Rated 1 out of 5 by from Worst you've done yet. I found the program almost unuseable. I had to correct many transfer errors and had a hard time following what instructions that were provided. Get your act t.
Date published: 2023-04-07
Rated 5 out of 5 by from Great Work I enjoyed using this. It worked simple and great and I would use it again.
Date published: 2023-04-07
Rated 4 out of 5 by from Only had one issue. i HAD ONE AREA TO REVIEW. THE STATE IN THE RECIPENT ADDRESS WAS WRONG AND i CUULD NOT CHANGE IT TO EFILE WHICH IS THE ONLY REASON I CHOOSE TO FILE IT WITH A TAX SERVICE ONLINE. BLAH
Date published: 2023-04-07
Rated 1 out of 5 by from Fees there's so many unnecessary fees and they forced me to pay for the deluxe nonsense due to me being a student. The fees were suppose to be a total of $118 and yet they took almost $400
Date published: 2023-04-07
Rated 5 out of 5 by from Super Easy Easy step-by-step instructions, clear explanations, quick process. Repeat User.
Date published: 2023-04-07
Rated 5 out of 5 by from Years and Years and still loving it TurboTax is a wonderful program with wonderful updates every year. I used the live assistance this year and had a tax expert walk through my completed taxes with me. He caught a couple of things I needed to change and/or update and made me feel much more confident about filing my taxes. Thank you!
Date published: 2023-04-07
Rated 3 out of 5 by from Bit of a snag this year I was trying to file a very simple business tax return. Despite repeated attempts to update the software and numerous reboots, I was unable to update the software. I went ahead and entered the data but I was unable to e-file. I went searching for a solution and found the Intuit "Superpatch", which I installed. After that, I was able to update the software. But I was still unable to e-file until I updated the software a second time. I have been using TurboTax for business for many years, and I would guess that filing this year's return took me 10 times longer to complete than in previous years. Poor show this year, Intuit.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3933
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So Easy It was so easy to use. Just input the information and you are done.
Date published: 2023-04-07
Rated 5 out of 5 by from Search and you will find I made a mistake, used the search function for about 10 to 15 minutes and found out how to fix it.
Date published: 2023-04-07
Rated 5 out of 5 by from Excellent help Great experience! It was quick and easy to use Turbo tax.
Date published: 2023-04-07
Rated 1 out of 5 by from Worst you've done yet. I found the program almost unuseable. I had to correct many transfer errors and had a hard time following what instructions that were provided. Get your act t.
Date published: 2023-04-07
Rated 5 out of 5 by from Great Work I enjoyed using this. It worked simple and great and I would use it again.
Date published: 2023-04-07
Rated 4 out of 5 by from Only had one issue. i HAD ONE AREA TO REVIEW. THE STATE IN THE RECIPENT ADDRESS WAS WRONG AND i CUULD NOT CHANGE IT TO EFILE WHICH IS THE ONLY REASON I CHOOSE TO FILE IT WITH A TAX SERVICE ONLINE. BLAH
Date published: 2023-04-07
Rated 1 out of 5 by from Fees there's so many unnecessary fees and they forced me to pay for the deluxe nonsense due to me being a student. The fees were suppose to be a total of $118 and yet they took almost $400
Date published: 2023-04-07
Rated 5 out of 5 by from Super Easy Easy step-by-step instructions, clear explanations, quick process. Repeat User.
Date published: 2023-04-07
Rated 5 out of 5 by from Years and Years and still loving it TurboTax is a wonderful program with wonderful updates every year. I used the live assistance this year and had a tax expert walk through my completed taxes with me. He caught a couple of things I needed to change and/or update and made me feel much more confident about filing my taxes. Thank you!
Date published: 2023-04-07
Rated 3 out of 5 by from Bit of a snag this year I was trying to file a very simple business tax return. Despite repeated attempts to update the software and numerous reboots, I was unable to update the software. I went ahead and entered the data but I was unable to e-file. I went searching for a solution and found the Intuit "Superpatch", which I installed. After that, I was able to update the software. But I was still unable to e-file until I updated the software a second time. I have been using TurboTax for business for many years, and I would guess that filing this year's return took me 10 times longer to complete than in previous years. Poor show this year, Intuit.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3933