TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Turbo Tax Easy to use, accurate, quick...I appreciate the expertise and clarity, it makes the filing simple. I feel confident in the results.
Date published: 2023-04-07
Rated 5 out of 5 by from 2nd Year with Turbo Tax and I am Extremely Happy I love the option for someone to call, and the option to chat. Wait time was short. The agent(s) that responded were knowledgeable. This helped me feel and know that I was good to file.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use, even with more complex returns Our live expert walked us through some confusing and difficult to assess tax situations.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy Peasy So easy and showed me comparison from last year! Asked all the right questons for max refund!
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is Awesome! Very easy website to use and very helpful tools, thank you!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Very User-Friendly I got my taxes filed easily. Having my statements, documents and expenses ready makes things go through much more smoothly.
Date published: 2023-04-07
Rated 3 out of 5 by from I was not as pleased with Turbo Tax this year. The product seemed to lose its place while filing on occasion. Additionally, if I left the product for a few days upon return it wanted me to start a new return instead of picking up where I left off. PA state tax product was confusing in some areas. Asked for additional information after I had entered all the information necessary for the return.
Date published: 2023-04-07
Rated 2 out of 5 by from Turbo Tax is Expensive! Turbo Tax started out as a business that made filing taxes easy without taking half of your tax return. Now because it keeps raising prices, it's nearly as bad as the old business models that filed your return and then took most of your return. The prices are getting way too high and next year I will consider other options.
Date published: 2023-04-07
Rated 1 out of 5 by from Deliberately makes it difficult to file for free Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Helps Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3930
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax Easy to use, accurate, quick...I appreciate the expertise and clarity, it makes the filing simple. I feel confident in the results.
Date published: 2023-04-07
Rated 5 out of 5 by from 2nd Year with Turbo Tax and I am Extremely Happy I love the option for someone to call, and the option to chat. Wait time was short. The agent(s) that responded were knowledgeable. This helped me feel and know that I was good to file.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy to use, even with more complex returns Our live expert walked us through some confusing and difficult to assess tax situations.
Date published: 2023-04-07
Rated 5 out of 5 by from Easy Peasy So easy and showed me comparison from last year! Asked all the right questons for max refund!
Date published: 2023-04-07
Rated 4 out of 5 by from Turbo Tax is Awesome! Very easy website to use and very helpful tools, thank you!
Date published: 2023-04-07
Rated 5 out of 5 by from Turbo Tax is Very User-Friendly I got my taxes filed easily. Having my statements, documents and expenses ready makes things go through much more smoothly.
Date published: 2023-04-07
Rated 3 out of 5 by from I was not as pleased with Turbo Tax this year. The product seemed to lose its place while filing on occasion. Additionally, if I left the product for a few days upon return it wanted me to start a new return instead of picking up where I left off. PA state tax product was confusing in some areas. Asked for additional information after I had entered all the information necessary for the return.
Date published: 2023-04-07
Rated 2 out of 5 by from Turbo Tax is Expensive! Turbo Tax started out as a business that made filing taxes easy without taking half of your tax return. Now because it keeps raising prices, it's nearly as bad as the old business models that filed your return and then took most of your return. The prices are getting way too high and next year I will consider other options.
Date published: 2023-04-07
Rated 1 out of 5 by from Deliberately makes it difficult to file for free Turbotax deliberately makes it difficult to file your taxes for free. They are legally required not to charge you if you make under $79,000 a year (might need to double check that number), but through extremely misleading language and constant pages telling me i need to upgrade, make it very difficult. This is very predatory, i highly recommend using another tax service. I have used turbotax for almost 10 years and i will not use them again. You can navigate the official IRS.gov website to find other tax services to help you file for free if you meet the annual income criteria
Date published: 2023-04-07
Rated 5 out of 5 by from TurboTax Helps Turbo Tax has helped me a lot for this 2022 Tax year. It is very easy to use and I thought I was going to have a hard time filing with living in two different states and having to write off a lot of business expenses, but they calculated everything for me. I would recommend Turbo Tax to anyone that wants to save money and do their taxes on their own.
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3930