TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than before! Working with TurboTax is easier than ever. Their partnership with my employer's payroll processing company and with my financial institution made the importing of information very convenient, efficient, and error-free.
Date published: 2023-04-08
Rated 5 out of 5 by from No regrets My CPA told me I would owe thousdands due to underwitholding this year but I am getting a few K back. So as far as I am concerned its easy to use and will return again next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome Great, easy experience and will use again next year!
Date published: 2023-04-08
Rated 3 out of 5 by from Not for us tax payers No enough explaining going on. On my Arizona return I put the wrong Charity Code and it failed to e-file. But your program wouldn't let me go back and change it . Had to spend 30 minutes with customer service who first told me I would have to mail return. After I expressed my displeasure she got to work and solved the problem.
Date published: 2023-04-08
Rated 3 out of 5 by from Filing previous year taxes When filing for the previous filing year (2021), a message prompted that I will need to file by mail, however, there was still an option to continue filing electronically. The only change was to adjust the e-filing date between 01Jan 2022 and 31Dec 2022. That does not seem right. I recommend adjusting the software to automatically prompt the printing screen to avoid confusion that is being spoken across social media forums.
Date published: 2023-04-08
Rated 5 out of 5 by from I uses Turbo tax each year I've used Turbo Tax for 10 years. Always been satisfied.
Date published: 2023-04-08
Rated 2 out of 5 by from Extortion Basically holds your ability to file expenses hostage unless you pay extra. Pretty dumb.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax review Great service with helpful experts who provide fast results.
Date published: 2023-04-07
Rated 4 out of 5 by from Making tax filing a lot easier and good support Good support over phone and desktop but too costly fees
Date published: 2023-04-07
Rated 4 out of 5 by from Still My Go-to I have used Turbo Tax on-line for personal and small business tax prep for over a decade and consistently find it to be user friendly and up to date with all tax information. I appreciate the ability to connect my financial institutions data for ensured accuracy. I found the help staff to be knowledgeable when the bot answers just don't seem to relate to my current question. I appreciate the ability to look at previous year's returns on my screen and the comparisons Turbo Tax provides. Haven't had a refund in years, unfortunately, but Turbo Tax always provides the ability for numerous personal and business write-offs. Still my no stress Go-to for taxes!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3929
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than before! Working with TurboTax is easier than ever. Their partnership with my employer's payroll processing company and with my financial institution made the importing of information very convenient, efficient, and error-free.
Date published: 2023-04-08
Rated 5 out of 5 by from No regrets My CPA told me I would owe thousdands due to underwitholding this year but I am getting a few K back. So as far as I am concerned its easy to use and will return again next year.
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo Tax is Awesome Great, easy experience and will use again next year!
Date published: 2023-04-08
Rated 3 out of 5 by from Not for us tax payers No enough explaining going on. On my Arizona return I put the wrong Charity Code and it failed to e-file. But your program wouldn't let me go back and change it . Had to spend 30 minutes with customer service who first told me I would have to mail return. After I expressed my displeasure she got to work and solved the problem.
Date published: 2023-04-08
Rated 3 out of 5 by from Filing previous year taxes When filing for the previous filing year (2021), a message prompted that I will need to file by mail, however, there was still an option to continue filing electronically. The only change was to adjust the e-filing date between 01Jan 2022 and 31Dec 2022. That does not seem right. I recommend adjusting the software to automatically prompt the printing screen to avoid confusion that is being spoken across social media forums.
Date published: 2023-04-08
Rated 5 out of 5 by from I uses Turbo tax each year I've used Turbo Tax for 10 years. Always been satisfied.
Date published: 2023-04-08
Rated 2 out of 5 by from Extortion Basically holds your ability to file expenses hostage unless you pay extra. Pretty dumb.
Date published: 2023-04-07
Rated 5 out of 5 by from Turbotax review Great service with helpful experts who provide fast results.
Date published: 2023-04-07
Rated 4 out of 5 by from Making tax filing a lot easier and good support Good support over phone and desktop but too costly fees
Date published: 2023-04-07
Rated 4 out of 5 by from Still My Go-to I have used Turbo Tax on-line for personal and small business tax prep for over a decade and consistently find it to be user friendly and up to date with all tax information. I appreciate the ability to connect my financial institutions data for ensured accuracy. I found the help staff to be knowledgeable when the bot answers just don't seem to relate to my current question. I appreciate the ability to look at previous year's returns on my screen and the comparisons Turbo Tax provides. Haven't had a refund in years, unfortunately, but Turbo Tax always provides the ability for numerous personal and business write-offs. Still my no stress Go-to for taxes!
Date published: 2023-04-07
All TurboTax® Offerings Reviews - Page 3929