TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281641 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from not as good as previous The information on how to pay my taxes by mail not as good as previous year
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is so helpful! Everything was so fast and easy. I use TurboTax every year!
Date published: 2021-04-10
Rated 3 out of 5 by from Improved over last year's software, but... Questions seemed more organized this year. HOWEVER, I have an HSA and the Turbo Tax software insists I must also have an HDHP, which we do not. We have an HSA (mine from a previous employer) and we are enrolled in my wife's insurance plan offered by her employer, AND WE DO NOT HAVE AN HDHP!!! Turbo Tax would not let us e-file until we disclosed if the HSA was a single of family. So I was forced to print out the returns and send via US mail. There was no explanation in the software to explain what the conflict was, or how we could fix the error. Very disappointed TT for this lack of explanation.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is Amazing ! Turbotax made doing my taxes easier than ever it took such a short amount of time and they walk you through it all, I love Turbotax!
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great. I always use Turbo Tax, it's very easy to use, and I have access to Tax Experts if I have questions I also like the ease of doing my taxes from home.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax is a great product, accurate and trstwor My experience with Turbo tax has been amazing. As of this time I have never experienced any issue that needed to be adjusted or disputed using the software. It is a convenient program, and very reliable.
Date published: 2021-04-10
Rated 4 out of 5 by from bit confusing for self employed. good overall I was confused with the 1099 and self employment and entering my 1099 in both sections make my taxes way to high.
Date published: 2021-04-10
Rated 2 out of 5 by from I have been unable to submit return successfully My return for 2019 and 2020, prepared through Turbotax, has been denied by State and IRS because I could not solve what IRS thinks is our AGI for the preceding year, even though we used the figure straight from Turbotax. When I spoke with a representative of Turbotax, he advised I should perhaps use "0" for the AGI. That did not work. I have no idea what to do now, except to send the return hard copy to IRS.
Date published: 2021-04-10
Rated 5 out of 5 by from Very reliable and covers all of my questions. I have been using Turbo Tax for many years. It is reliable, stores my info from year to year, and I have never had any issues with it. Don't be cheap. There are a lot of "free" filing programs you can choose from, but I would never trust them before Turbo Tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great! TurboTax has a great step by step process. It's very clear and their help menu is easy to access.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3925
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from not as good as previous The information on how to pay my taxes by mail not as good as previous year
Date published: 2021-04-10
Rated 5 out of 5 by from TurboTax is so helpful! Everything was so fast and easy. I use TurboTax every year!
Date published: 2021-04-10
Rated 3 out of 5 by from Improved over last year's software, but... Questions seemed more organized this year. HOWEVER, I have an HSA and the Turbo Tax software insists I must also have an HDHP, which we do not. We have an HSA (mine from a previous employer) and we are enrolled in my wife's insurance plan offered by her employer, AND WE DO NOT HAVE AN HDHP!!! Turbo Tax would not let us e-file until we disclosed if the HSA was a single of family. So I was forced to print out the returns and send via US mail. There was no explanation in the software to explain what the conflict was, or how we could fix the error. Very disappointed TT for this lack of explanation.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is Amazing ! Turbotax made doing my taxes easier than ever it took such a short amount of time and they walk you through it all, I love Turbotax!
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great. I always use Turbo Tax, it's very easy to use, and I have access to Tax Experts if I have questions I also like the ease of doing my taxes from home.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo tax is a great product, accurate and trstwor My experience with Turbo tax has been amazing. As of this time I have never experienced any issue that needed to be adjusted or disputed using the software. It is a convenient program, and very reliable.
Date published: 2021-04-10
Rated 4 out of 5 by from bit confusing for self employed. good overall I was confused with the 1099 and self employment and entering my 1099 in both sections make my taxes way to high.
Date published: 2021-04-10
Rated 2 out of 5 by from I have been unable to submit return successfully My return for 2019 and 2020, prepared through Turbotax, has been denied by State and IRS because I could not solve what IRS thinks is our AGI for the preceding year, even though we used the figure straight from Turbotax. When I spoke with a representative of Turbotax, he advised I should perhaps use "0" for the AGI. That did not work. I have no idea what to do now, except to send the return hard copy to IRS.
Date published: 2021-04-10
Rated 5 out of 5 by from Very reliable and covers all of my questions. I have been using Turbo Tax for many years. It is reliable, stores my info from year to year, and I have never had any issues with it. Don't be cheap. There are a lot of "free" filing programs you can choose from, but I would never trust them before Turbo Tax.
Date published: 2021-04-10
Rated 5 out of 5 by from Turbo Tax is great! TurboTax has a great step by step process. It's very clear and their help menu is easy to access.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 3925