TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
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Rated 2 out of 5 by
TBTXuser2 from
2.49% fee to pay for taxes using a credit card!
Quick and easy experience no doubt. But there is a RIDICULOUS fee of 2.49% of the amount you owe (if you owe) in order to pay with a credit card. It's almost like they DON'T want you to earn those points on your credit card, seeing as how a debit transaction comes with no fee. It's really a disgrace. What if people don't have a large amount on hand in checking and have no choice but to use a credit card? They get slammed with an additional unaffordable fee. Way to go Turbo Tax.
Date published: 2023-04-08
Rated 5 out of 5 by
john doe a deer from
love turbo
fast and easy just pay it pay it pay it pay it pay pay pay
Date published: 2023-04-08
Rated 5 out of 5 by
A_Parr from
Great for beginners
FANTASTIC, so easy to use and easy to learn with. I was able to use this last year, without any knowledge on what to do and this made it so easy
Date published: 2023-04-08
Rated 3 out of 5 by
HellHole from
Average
You do most of the work yourself and still have to pay amounts that rival going to HR Block, or other such CPA.
Date published: 2023-04-08
Rated 1 out of 5 by
Joefrommaryland from
Turbo Tax Review for Senior Citizen
Charging $188.68 overall to e-file a simple return for a 93-year old senior citizen simply because there was one 1099-B item is OUTRAGEOUS! Especially when that extra cost is not indicated upon initial product selection. I used HR Block software last year, with no added cost for filing the same info.
Date published: 2023-04-08
Rated 5 out of 5 by
KCCash from
Excellent! Excellent! Excellent!
Debra my tax advisor was extremely patient and kind. She was able to quickly find solutions to my questions and help me correct my errors. She made me feel at ease and answered all of my questions in a manner which I could understand. She gave me some helpful hints as well.
Date published: 2023-04-08
Rated 5 out of 5 by
MMusashi from
Good Easy to use
Good software! Easy to use, good prompts, quick filing!
Date published: 2023-04-08
Rated 4 out of 5 by
WSVA from
Mostly a great experience
My experience with Turbo Tax was mostly great. For some reason the 529 deduction moved for Virginia state tax filing, and the instructions were not accurate or consistent in the application. I called customer support, and the first person was rude, extremely unhelpful, interrupted me often, and eventually hung up on me and left the screen sharing active. The second person I spoke to was an absolute angel and I wish everyone were able to work with her.
Date published: 2023-04-08
Rated 5 out of 5 by
TKirkhata from
Turbo tax is awesome! I will use it again next yea
VERY EASY, AND CLEAR, WILL DO IT AGAIN, I will use it again
Date published: 2023-04-08
Rated 5 out of 5 by
rvwagner from
Easy way to file
Like using Turbo Tax because it is quick and easy. Highly recommend
All TurboTax® Offerings Reviews - Page 3925
Date published: 2023-04-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
TBTXuser2 from
2.49% fee to pay for taxes using a credit card!
Quick and easy experience no doubt. But there is a RIDICULOUS fee of 2.49% of the amount you owe (if you owe) in order to pay with a credit card. It's almost like they DON'T want you to earn those points on your credit card, seeing as how a debit transaction comes with no fee. It's really a disgrace. What if people don't have a large amount on hand in checking and have no choice but to use a credit card? They get slammed with an additional unaffordable fee. Way to go Turbo Tax.
Date published: 2023-04-08
Rated 5 out of 5 by
john doe a deer from
love turbo
fast and easy just pay it pay it pay it pay it pay pay pay
Date published: 2023-04-08
Rated 5 out of 5 by
A_Parr from
Great for beginners
FANTASTIC, so easy to use and easy to learn with. I was able to use this last year, without any knowledge on what to do and this made it so easy
Date published: 2023-04-08
Rated 3 out of 5 by
HellHole from
Average
You do most of the work yourself and still have to pay amounts that rival going to HR Block, or other such CPA.
Date published: 2023-04-08
Rated 1 out of 5 by
Joefrommaryland from
Turbo Tax Review for Senior Citizen
Charging $188.68 overall to e-file a simple return for a 93-year old senior citizen simply because there was one 1099-B item is OUTRAGEOUS! Especially when that extra cost is not indicated upon initial product selection. I used HR Block software last year, with no added cost for filing the same info.
Date published: 2023-04-08
Rated 5 out of 5 by
KCCash from
Excellent! Excellent! Excellent!
Debra my tax advisor was extremely patient and kind. She was able to quickly find solutions to my questions and help me correct my errors. She made me feel at ease and answered all of my questions in a manner which I could understand. She gave me some helpful hints as well.
Date published: 2023-04-08
Rated 5 out of 5 by
MMusashi from
Good Easy to use
Good software! Easy to use, good prompts, quick filing!
Date published: 2023-04-08
Rated 4 out of 5 by
WSVA from
Mostly a great experience
My experience with Turbo Tax was mostly great. For some reason the 529 deduction moved for Virginia state tax filing, and the instructions were not accurate or consistent in the application. I called customer support, and the first person was rude, extremely unhelpful, interrupted me often, and eventually hung up on me and left the screen sharing active. The second person I spoke to was an absolute angel and I wish everyone were able to work with her.
Date published: 2023-04-08
Rated 5 out of 5 by
TKirkhata from
Turbo tax is awesome! I will use it again next yea
VERY EASY, AND CLEAR, WILL DO IT AGAIN, I will use it again
Date published: 2023-04-08
Rated 5 out of 5 by
rvwagner from
Easy way to file
Like using Turbo Tax because it is quick and easy. Highly recommend
All TurboTax® Offerings Reviews - Page 3925
Date published: 2023-04-08