TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy as Pie Easiest year yet. questions made more sense for my situation
Date published: 2023-04-08
Rated 5 out of 5 by from Great Great experience. Plan on using again next year in 2024.
Date published: 2023-04-08
Rated 5 out of 5 by from It works It does the job. I have a business and it handled it. No complaints.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax is great! Turbo Tax makes a bad thing bearable. It walks you through everything with explanations. Great to be done until next year.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is the best tax software Easy to use, various options available, detail info
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tsx is awesome its s great thing thanks you Was great and wonderfully thanks a great deal of time
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is great! It is awesome to be able to transfer everything over year-to-year and only have to update.
Date published: 2023-04-08
Rated 5 out of 5 by from CMW review Fine, I have used Turbo Tax for a number of years.
Date published: 2023-04-08
Rated 2 out of 5 by from Good if you have very simple state and city return Each year Turbo Tax gets better but lets be honest with ourselves - this is a monopoly on the tax system and it's both unfair, and criminal how they charge for something that should be free within our government system. I would have honestly just sucked it up and given them 5 stars today had it not crashed countless times and failed to let me file for over a week. Turbo tax folks could not help and they also make it impossible to find a service line phone number on their website - wanting you to pay to have help instead. The woman I spoke with was so kind and worked very hard to help but all of her advice failed. Even when I uninstalled the software and reinstalled it still had an issue. It was my city return that was messing it up I eventually figure out so I'm going to have to file that via the mail system this week which is an added inconvenience. I know Turbo Tax is the best out there but please do better next year and stop charging for literally everything.
Date published: 2023-04-08
Rated 3 out of 5 by from QCD field missing I have used Turbo Tax for several years and liked its capabilities but I was dissapointed this year that adding QCDs was not in the screens or fields. I needed to search for the reason why it was not included and found out the TTax has a bug with a workaround. The workaround worked but I feel that the software should of been upgraded/fixed to correct this bug, or we should of been told of this bug without me needing to search for it.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3922
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy as Pie Easiest year yet. questions made more sense for my situation
Date published: 2023-04-08
Rated 5 out of 5 by from Great Great experience. Plan on using again next year in 2024.
Date published: 2023-04-08
Rated 5 out of 5 by from It works It does the job. I have a business and it handled it. No complaints.
Date published: 2023-04-08
Rated 4 out of 5 by from Turbo Tax is great! Turbo Tax makes a bad thing bearable. It walks you through everything with explanations. Great to be done until next year.
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is the best tax software Easy to use, various options available, detail info
Date published: 2023-04-08
Rated 5 out of 5 by from Turbo tsx is awesome its s great thing thanks you Was great and wonderfully thanks a great deal of time
Date published: 2023-04-08
Rated 5 out of 5 by from TurboTax is great! It is awesome to be able to transfer everything over year-to-year and only have to update.
Date published: 2023-04-08
Rated 5 out of 5 by from CMW review Fine, I have used Turbo Tax for a number of years.
Date published: 2023-04-08
Rated 2 out of 5 by from Good if you have very simple state and city return Each year Turbo Tax gets better but lets be honest with ourselves - this is a monopoly on the tax system and it's both unfair, and criminal how they charge for something that should be free within our government system. I would have honestly just sucked it up and given them 5 stars today had it not crashed countless times and failed to let me file for over a week. Turbo tax folks could not help and they also make it impossible to find a service line phone number on their website - wanting you to pay to have help instead. The woman I spoke with was so kind and worked very hard to help but all of her advice failed. Even when I uninstalled the software and reinstalled it still had an issue. It was my city return that was messing it up I eventually figure out so I'm going to have to file that via the mail system this week which is an added inconvenience. I know Turbo Tax is the best out there but please do better next year and stop charging for literally everything.
Date published: 2023-04-08
Rated 3 out of 5 by from QCD field missing I have used Turbo Tax for several years and liked its capabilities but I was dissapointed this year that adding QCDs was not in the screens or fields. I needed to search for the reason why it was not included and found out the TTax has a bug with a workaround. The workaround worked but I feel that the software should of been upgraded/fixed to correct this bug, or we should of been told of this bug without me needing to search for it.
Date published: 2023-04-08
All TurboTax® Offerings Reviews - Page 3922