TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from 2020 went fine 2020 and 10 or more years before--2021 a different story--Last night I spent 2 hours and got no ware, never even got to point to enter my code, too many changes that do not make sense, it took 1/2 hour just to load fed and state data, then Quit and shut down
Date published: 2022-03-19
Rated 5 out of 5 by from Loved TurboTax! Very easy to use!! This was SO much better that H&R Block was for me this year!! I had used H&R Block for years, but this year I had major problems with it's software even working!! I went out and bought TurboTax, and I am so glad that I did!!
Date published: 2022-03-19
Rated 5 out of 5 by from Very Easy to use Turbo tax is amazingly easy to use. Love this product
Date published: 2022-03-19
Rated 5 out of 5 by from Easy and helpful Step by step. Really easy to understand and quise you through filing taxes
Date published: 2022-03-19
Rated 3 out of 5 by from Easy to use but hidden charges I paid $39 for the basic program to have on my desktop. I then had to pay $40 for the State of California taxes. Then when filing, I had to pay $25 plus tax to file my State of California tax return. Any other hidden charges that I don't know about? And its because I chose to use a desktop version instead of an online version. The CEO of Intuit is making $24,929,237/yr. With COVID causing some of us to lose our job and not able to get another one, its puzzling that we should have to pay to file our state taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 26 years and I am so glad to have it.
Date published: 2022-03-19
Rated 5 out of 5 by from We’ll always use TurboTax Great service. Ashley was great to work with I will use TurboTax next year for sure. Thanks again for all your help.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy Filing Went through the stops quickly and easily. Recommend.
Date published: 2022-03-19
Rated 3 out of 5 by from Support Great - Product has serious bug Angela, Rachel & Violet were awesome in helping resolve issue with K-1 entries and potential double entries from TTax importing forms from TDAmeritrade. K-1 indicating $0 on summary income page is problem, seems like entries were not accepted...
Date published: 2022-03-19
Rated 1 out of 5 by from Difficult to navigate Hard to navigate. Not well informed about how to proceed properly. Confusing!
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 3920
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2020 went fine 2020 and 10 or more years before--2021 a different story--Last night I spent 2 hours and got no ware, never even got to point to enter my code, too many changes that do not make sense, it took 1/2 hour just to load fed and state data, then Quit and shut down
Date published: 2022-03-19
Rated 5 out of 5 by from Loved TurboTax! Very easy to use!! This was SO much better that H&R Block was for me this year!! I had used H&R Block for years, but this year I had major problems with it's software even working!! I went out and bought TurboTax, and I am so glad that I did!!
Date published: 2022-03-19
Rated 5 out of 5 by from Very Easy to use Turbo tax is amazingly easy to use. Love this product
Date published: 2022-03-19
Rated 5 out of 5 by from Easy and helpful Step by step. Really easy to understand and quise you through filing taxes
Date published: 2022-03-19
Rated 3 out of 5 by from Easy to use but hidden charges I paid $39 for the basic program to have on my desktop. I then had to pay $40 for the State of California taxes. Then when filing, I had to pay $25 plus tax to file my State of California tax return. Any other hidden charges that I don't know about? And its because I chose to use a desktop version instead of an online version. The CEO of Intuit is making $24,929,237/yr. With COVID causing some of us to lose our job and not able to get another one, its puzzling that we should have to pay to file our state taxes.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo Tax is Great I have been using Turbo Tax for 26 years and I am so glad to have it.
Date published: 2022-03-19
Rated 5 out of 5 by from We’ll always use TurboTax Great service. Ashley was great to work with I will use TurboTax next year for sure. Thanks again for all your help.
Date published: 2022-03-19
Rated 5 out of 5 by from Easy Filing Went through the stops quickly and easily. Recommend.
Date published: 2022-03-19
Rated 3 out of 5 by from Support Great - Product has serious bug Angela, Rachel & Violet were awesome in helping resolve issue with K-1 entries and potential double entries from TTax importing forms from TDAmeritrade. K-1 indicating $0 on summary income page is problem, seems like entries were not accepted...
Date published: 2022-03-19
Rated 1 out of 5 by from Difficult to navigate Hard to navigate. Not well informed about how to proceed properly. Confusing!
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 3920