TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 2 out of 5 by from too hard!!! First off it cost too much. I bought the turbotax premier from costco for $79.99. I was filing my taxes and my three sons. I had to pay for 3 states at $45 each total $135 plus I had to file 5 state returns at $25 each ($125). So this tax saving program ended up costing 339.99. On top of the fact The MO state return was way to difficult to follow your prompts. I spent way too many hours with this program. Not as user friendly as you advertise!!!!
Date published: 2022-03-23
Rated 1 out of 5 by from extremely misleading state tax pricing - I was charged $45 for state taxes (which was supposed to be 30 + 15 for e-file) and was about to be charged an additional $25 for e-file. - the desktop software is also incompatible with the online software. - my taxes are incredibly complicated because of your lobbying.
Date published: 2022-03-23
Rated 4 out of 5 by from fairly easy to use if you are aware of tax laws Every year it seems there are little bumps in the road. For some reason this year my status was wrong. but on the other hand getting estimated taxes entered were a snap
Date published: 2022-03-23
Rated 5 out of 5 by from Overall Great!! Not much to say, great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-23
Rated 5 out of 5 by from Love Turbo Tax The people with Turbo Tax are so patient and helpful
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is the way to go Simple way to go and walks me through every step on the way
Date published: 2022-03-23
Rated 5 out of 5 by from Use Turbo Tax, you can do it ! I have completed my taxes with Turbo Tax for 11 years now, I continue each year because the system is efficient, reliable, and developed to be user friendly.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy and Fast Easy and fast service especially if you use it year to year.
Date published: 2022-03-23
Rated 5 out of 5 by from This experience was great Delicate was great very nice and helpful with my tax preparation
Date published: 2022-03-23
Rated 5 out of 5 by from Great product. I wouldn't do my taxes without it. I've been using TurboTax for over 10 years. It has always been very user friendly. It makes doing taxes a lot less stressful.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3916
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from too hard!!! First off it cost too much. I bought the turbotax premier from costco for $79.99. I was filing my taxes and my three sons. I had to pay for 3 states at $45 each total $135 plus I had to file 5 state returns at $25 each ($125). So this tax saving program ended up costing 339.99. On top of the fact The MO state return was way to difficult to follow your prompts. I spent way too many hours with this program. Not as user friendly as you advertise!!!!
Date published: 2022-03-23
Rated 1 out of 5 by from extremely misleading state tax pricing - I was charged $45 for state taxes (which was supposed to be 30 + 15 for e-file) and was about to be charged an additional $25 for e-file. - the desktop software is also incompatible with the online software. - my taxes are incredibly complicated because of your lobbying.
Date published: 2022-03-23
Rated 4 out of 5 by from fairly easy to use if you are aware of tax laws Every year it seems there are little bumps in the road. For some reason this year my status was wrong. but on the other hand getting estimated taxes entered were a snap
Date published: 2022-03-23
Rated 5 out of 5 by from Overall Great!! Not much to say, great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-23
Rated 5 out of 5 by from Love Turbo Tax The people with Turbo Tax are so patient and helpful
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is the way to go Simple way to go and walks me through every step on the way
Date published: 2022-03-23
Rated 5 out of 5 by from Use Turbo Tax, you can do it ! I have completed my taxes with Turbo Tax for 11 years now, I continue each year because the system is efficient, reliable, and developed to be user friendly.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy and Fast Easy and fast service especially if you use it year to year.
Date published: 2022-03-23
Rated 5 out of 5 by from This experience was great Delicate was great very nice and helpful with my tax preparation
Date published: 2022-03-23
Rated 5 out of 5 by from Great product. I wouldn't do my taxes without it. I've been using TurboTax for over 10 years. It has always been very user friendly. It makes doing taxes a lot less stressful.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3916