TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from excellent It was very easy to use. Will buy again next year.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax is a good product and fairly easy to use Ive used the product for several years so it's easy to update the current year return with info from prior years. It makes doing taxes much easier when your situation does not drastically change year after year.
Date published: 2022-03-20
Rated 5 out of 5 by from Quality service My tax preparer is nothing but the best at what she does. Lily was exceptional in her skills and the time she put in for my returns to be perfect was nothing but quality. Affordability is another top priority I was provided with.
Date published: 2022-03-20
Rated 5 out of 5 by from Good tool! Everything clear, fast, smart. Good to use! Good tool!
Date published: 2022-03-20
Rated 5 out of 5 by from Great Accomplishment with Turbo Tax ! Excellent format and easy to tutor along ! Enjoyed the process !
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome! Needed help with a tax issue and their customer service was able to quickly provide appropriate guidance.
Date published: 2022-03-19
Rated 4 out of 5 by from Great!.. but a bit disappointing TurboTax is honestly wonderful - the simplistic UI is easy to use and the descriptions for everything are very informative. I'm only upset with the fact that I had to pay for Deluxe just to accurately check off one little tick on my forms, otherwise, I wouldn't be filing "accurately". So instead of, hypothetically, getting $100 back, I would only get $41 back since Deluxe is $59. I'm already trying to pay my taxes. Being young and single, barely starting my career, and struck with inflation right now is already hitting me hard. TurboTax only kicked me while I'm already down. Overall though, again, it is a wonderful app and does make filing easy so I have to thank them for that. I am just a bit disappointed because TurboTax marketing sold to me that they cared about just making the tax process easy. I heard from everyone and everywhere that, "It's simple and free!! Yay!!" only to be charged $59 for one single line addition to complete my forms compared to all the other information that can be freely filed along with the Free Edition of TurboTax. Either way, I am grateful to TurboTax, just a bit disappointed.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is the best period Turbo tax makes it easy and mistake free. Great product for anyone.
Date published: 2022-03-19
Rated 5 out of 5 by from Happily Retired We both retired this year and a lot of different forms to include. TurboTax walked me through all of the 1099-R's for rollovers and for income, SSA-1099's, W2's, and the additional forms. Holy Moly. Next year should be a little less complicated.
Date published: 2022-03-19
Rated 5 out of 5 by from online help a boon We stepped up to get online help and it was very help since we sold a house and missed a 1099.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 3914
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent It was very easy to use. Will buy again next year.
Date published: 2022-03-20
Rated 4 out of 5 by from TurboTax is a good product and fairly easy to use Ive used the product for several years so it's easy to update the current year return with info from prior years. It makes doing taxes much easier when your situation does not drastically change year after year.
Date published: 2022-03-20
Rated 5 out of 5 by from Quality service My tax preparer is nothing but the best at what she does. Lily was exceptional in her skills and the time she put in for my returns to be perfect was nothing but quality. Affordability is another top priority I was provided with.
Date published: 2022-03-20
Rated 5 out of 5 by from Good tool! Everything clear, fast, smart. Good to use! Good tool!
Date published: 2022-03-20
Rated 5 out of 5 by from Great Accomplishment with Turbo Tax ! Excellent format and easy to tutor along ! Enjoyed the process !
Date published: 2022-03-20
Rated 5 out of 5 by from TurboTax is awesome! Needed help with a tax issue and their customer service was able to quickly provide appropriate guidance.
Date published: 2022-03-19
Rated 4 out of 5 by from Great!.. but a bit disappointing TurboTax is honestly wonderful - the simplistic UI is easy to use and the descriptions for everything are very informative. I'm only upset with the fact that I had to pay for Deluxe just to accurately check off one little tick on my forms, otherwise, I wouldn't be filing "accurately". So instead of, hypothetically, getting $100 back, I would only get $41 back since Deluxe is $59. I'm already trying to pay my taxes. Being young and single, barely starting my career, and struck with inflation right now is already hitting me hard. TurboTax only kicked me while I'm already down. Overall though, again, it is a wonderful app and does make filing easy so I have to thank them for that. I am just a bit disappointed because TurboTax marketing sold to me that they cared about just making the tax process easy. I heard from everyone and everywhere that, "It's simple and free!! Yay!!" only to be charged $59 for one single line addition to complete my forms compared to all the other information that can be freely filed along with the Free Edition of TurboTax. Either way, I am grateful to TurboTax, just a bit disappointed.
Date published: 2022-03-19
Rated 5 out of 5 by from Turbo tax is the best period Turbo tax makes it easy and mistake free. Great product for anyone.
Date published: 2022-03-19
Rated 5 out of 5 by from Happily Retired We both retired this year and a lot of different forms to include. TurboTax walked me through all of the 1099-R's for rollovers and for income, SSA-1099's, W2's, and the additional forms. Holy Moly. Next year should be a little less complicated.
Date published: 2022-03-19
Rated 5 out of 5 by from online help a boon We stepped up to get online help and it was very help since we sold a house and missed a 1099.
Date published: 2022-03-19
All TurboTax® Offerings Reviews - Page 3914