TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from overall good experience I found this to be aneasy fast accurate way to do my taxes
Date published: 2021-04-08
Rated 5 out of 5 by from Amazing It knew the tax change when I logged in again without me having to look for it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the easiest way to pay your taxes Very streamlined and fast. All-inclusive and has everything you need. Really gives me piece of mind.
Date published: 2021-04-08
Rated 5 out of 5 by from +Use them every year. Glad it is really FREE this time. I could have taken the time to apply fro arefund of the feees that I've paid over the last few years, but did not.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Turbo tax makes it easier to file. Everything is checked for you.
Date published: 2021-04-08
Rated 5 out of 5 by from Nice and simple!! Turbo tax was nice and simple. Also, stimulus checks go directly into account as opposed to a tax preparer, who may attempt to not inform you of your stimulus check.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE IT GREAT WAY TO DO TAXES.EASY,QUICK,ACCURATE,AND DONE AT HOME
Date published: 2021-04-08
Rated 1 out of 5 by from Turbotax has Click Bait! Beware! Upon finishing my taxes and going to e-file, options popped up that caused a misclick to "Permanently Upgrade" to the "Self Employed" Turbo Tax package which cost me an extra $70. On top of that, you can NOT downgrade back to your previous TurboTax package without DELETING EVERYTHING & STARTING OVER or Just pay it and submit a claim to their refund department & wait 2-3 weeks for the difference. TurboTax associate reading this review, to ask for someone filing taxes to start over because your system upgraded their package from deluxe to a higher package like self employment (even though I never filed any 1099 forms or anything pertaining to self employment) is a unacceptable solution for your programs efforts to getting higher packages purchased above your deluxe package. There should be a way to "Downgrade" back due to error without having to delete all my information and start over. Period. I would say I feel scammed and will not return to TurboTax next year unless this gets addressed. Something as simple as multiple options to choose from at the last screen or a link that allows you to change, modify or start over with your tax return package.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is easy to use It only took a couple of hours to complete the entry of all of the data and get the return ready to be transmitted.
Date published: 2021-04-08
Rated 5 out of 5 by from I will always use TurboTax So easy! My return was rejected and TurboTax walked me through fixing them and refiling. Such a great service!
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3914
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from overall good experience I found this to be aneasy fast accurate way to do my taxes
Date published: 2021-04-08
Rated 5 out of 5 by from Amazing It knew the tax change when I logged in again without me having to look for it.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax is the easiest way to pay your taxes Very streamlined and fast. All-inclusive and has everything you need. Really gives me piece of mind.
Date published: 2021-04-08
Rated 5 out of 5 by from +Use them every year. Glad it is really FREE this time. I could have taken the time to apply fro arefund of the feees that I've paid over the last few years, but did not.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Turbo tax makes it easier to file. Everything is checked for you.
Date published: 2021-04-08
Rated 5 out of 5 by from Nice and simple!! Turbo tax was nice and simple. Also, stimulus checks go directly into account as opposed to a tax preparer, who may attempt to not inform you of your stimulus check.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE IT GREAT WAY TO DO TAXES.EASY,QUICK,ACCURATE,AND DONE AT HOME
Date published: 2021-04-08
Rated 1 out of 5 by from Turbotax has Click Bait! Beware! Upon finishing my taxes and going to e-file, options popped up that caused a misclick to "Permanently Upgrade" to the "Self Employed" Turbo Tax package which cost me an extra $70. On top of that, you can NOT downgrade back to your previous TurboTax package without DELETING EVERYTHING & STARTING OVER or Just pay it and submit a claim to their refund department & wait 2-3 weeks for the difference. TurboTax associate reading this review, to ask for someone filing taxes to start over because your system upgraded their package from deluxe to a higher package like self employment (even though I never filed any 1099 forms or anything pertaining to self employment) is a unacceptable solution for your programs efforts to getting higher packages purchased above your deluxe package. There should be a way to "Downgrade" back due to error without having to delete all my information and start over. Period. I would say I feel scammed and will not return to TurboTax next year unless this gets addressed. Something as simple as multiple options to choose from at the last screen or a link that allows you to change, modify or start over with your tax return package.
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo tax is easy to use It only took a couple of hours to complete the entry of all of the data and get the return ready to be transmitted.
Date published: 2021-04-08
Rated 5 out of 5 by from I will always use TurboTax So easy! My return was rejected and TurboTax walked me through fixing them and refiling. Such a great service!
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3914